FH
Feel Healthy
Claimed Business
FH
Feel Healthy
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#7
in Wellness & Beauty
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMB
Michelle B
1 reviews | Active since Jan 2020
15 Aug 2022, 06:01
Feelhealthy.co.za
Not even deserving of one star! Products advertised on website are totally different to what I received. They advertise NON GMO products on website but I received a different product brand that does not specify non gmo! I ordered Truefood black sesame seeds and received Majestic - they are not the same! I also ordered Himalayan salt of a specific brand and received iodized salt. Brand advertised on website was Redford Himalayan salt and I received Himalayan salt IODIZED!
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Michelle B
1 reviews | Active since Jan 2020
15 Aug 2022, 06:01
Feelhealthy.co.za
Not even deserving of one star! Products advertised on website are totally different to what I received. They advertise NON GMO products on website but I received a different product brand that does not specify non gmo! I ordered Truefood black sesame seeds and received Majestic - they are not the same! I also ordered Himalayan salt of a specific brand and received iodized salt. Brand advertised on website was Redford Himalayan salt and I received Himalayan salt IODIZED!
0
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Theo M
1 reviews | Active since Jan 2020
7 Jul 2022, 11:44
Continuous Service Excellence - Been using them for years now with 0 issues - Outstanding!!!!
Should be 10 stars. Countless Orders for years now with absolutely 0 issues. Excellent Customer service and they use Courier Guy which also 10 stars. Nice to see we have companies like this in our country. Truly an Excellent service Thank you!!!
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Theo M
1 reviews | Active since Jan 2020
7 Jul 2022, 11:44
Continuous Service Excellence - Been using them for years now with 0 issues - Outstanding!!!!
Should be 10 stars. Countless Orders for years now with absolutely 0 issues. Excellent Customer service and they use Courier Guy which also 10 stars. Nice to see we have companies like this in our country. Truly an Excellent service Thank you!!!
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Chris H
1 reviews | Active since Jan 2020
21 Dec 2021, 13:38
Poor Client Service
I placed an order for my usual medicine on the 14th of December 2021 and paid for it online as I always do. I had to continue follow up and request feedback only to find out that when I sent another email follow up was I informed last week Thursday that the order will be delivered on Friday due to the public holiday. I waited for the meds the entire Friday and nothing was delivered. I then on the evening of the 17th of December 2021 sent an email instructing Feel Healthy that I want a refund as the meds were not delivered as promised, and I had run out of my supply. I in the interim went and purchased my meds the 18th as I could not wait for Feel Healthy to eventually decide when they would want to deliver. My emails have been ignored as I now request a refund from them which is extremely inconvenient and unprofessional as I have been a loyal monthly client of this establishment for the past 4 years. Last night (20/12) I again sent 4/5 follow up emails requesting a refund of my money as I am being ignored. Today I received an email confirming the refund will take place and another email saying I must refer to their email saying they will deliver on Friday the 17th. It is obvious that this order was never prepared for delivery and that there is an issue in refunding clients. We are now a week into the initial order and I have not received the refund as requested. Please be very careful when ordering from Feel Healthy as they do not deliver on time nor do they refund your money as a result of their incompetence and poor client service. I will continue going viral with Feel Healthy until such time as my funds are reimbursed as requested. This is not the service I pay for and I will no longer be a client of this establishment due to the fraudulent manner in which they operate. They owe me R 1,240.00 to date. (In the past I would place an order on a Sunday evening and receive delivery of my meds the following day.)
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Chris H
1 reviews | Active since Jan 2020
21 Dec 2021, 13:38
Poor Client Service
I placed an order for my usual medicine on the 14th of December 2021 and paid for it online as I always do. I had to continue follow up and request feedback only to find out that when I sent another email follow up was I informed last week Thursday that the order will be delivered on Friday due to the public holiday. I waited for the meds the entire Friday and nothing was delivered. I then on the evening of the 17th of December 2021 sent an email instructing Feel Healthy that I want a refund as the meds were not delivered as promised, and I had run out of my supply. I in the interim went and purchased my meds the 18th as I could not wait for Feel Healthy to eventually decide when they would want to deliver. My emails have been ignored as I now request a refund from them which is extremely inconvenient and unprofessional as I have been a loyal monthly client of this establishment for the past 4 years. Last night (20/12) I again sent 4/5 follow up emails requesting a refund of my money as I am being ignored. Today I received an email confirming the refund will take place and another email saying I must refer to their email saying they will deliver on Friday the 17th. It is obvious that this order was never prepared for delivery and that there is an issue in refunding clients. We are now a week into the initial order and I have not received the refund as requested. Please be very careful when ordering from Feel Healthy as they do not deliver on time nor do they refund your money as a result of their incompetence and poor client service. I will continue going viral with Feel Healthy until such time as my funds are reimbursed as requested. This is not the service I pay for and I will no longer be a client of this establishment due to the fraudulent manner in which they operate. They owe me R 1,240.00 to date. (In the past I would place an order on a Sunday evening and receive delivery of my meds the following day.)
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Theo M
1 reviews | Active since Jan 2020
13 Dec 2021, 11:58
FeelHealthy top Notch Service
Multiple Successful Orders. Extremely good feedback from Feel healthy Team. Fast, Effective. I live in a very small little Unknown town too and the Courier "Courier Guy" is also absolutely fantastic. Recommend FeelHealthy to everyone looking for your favorite Health related goods. Please support them. Good Service is so hard to find in SA and this company is the best!!!
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Theo M
1 reviews | Active since Jan 2020
13 Dec 2021, 11:58
FeelHealthy top Notch Service
Multiple Successful Orders. Extremely good feedback from Feel healthy Team. Fast, Effective. I live in a very small little Unknown town too and the Courier "Courier Guy" is also absolutely fantastic. Recommend FeelHealthy to everyone looking for your favorite Health related goods. Please support them. Good Service is so hard to find in SA and this company is the best!!!
0
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Rudene G
1 reviews | Active since Jan 2020
21 Jun 2020, 09:58
Going the extra mile - Great customer service
An order that formed part of a birthday gift was taking a long time to be delivered. I contacted Feel Healthy and they informed me the courier had lost the order and that they would resend it. I had an opportunity to have the gift delivered on Monday and asked if it could be rushed to me before then. The order was delivered this morning on Sunday. This is customer service and I will definitely remain a customer.
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Rudene G
1 reviews | Active since Jan 2020
21 Jun 2020, 09:58
Going the extra mile - Great customer service
An order that formed part of a birthday gift was taking a long time to be delivered. I contacted Feel Healthy and they informed me the courier had lost the order and that they would resend it. I had an opportunity to have the gift delivered on Monday and asked if it could be rushed to me before then. The order was delivered this morning on Sunday. This is customer service and I will definitely remain a customer.
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