KS
KFC Steeledale
Unclaimed Business
KS
KFC Steeledale
Unclaimed Business
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-50
Recommended: Unlikely
Review Distribution
1.8|5 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About KFC Steeledale
KFC Steeledale has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked KFC Steeledale across 7 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceML
Mike L
1 reviews | Active since Jan 2020
28 Feb 2026, 10:03
Poor Service Delivery and Chicken
Everytime I go to this KFC drivethrough, the person taking the order is rude and obnoxious, they don't take the correct don't pack half the order. When you go through the drive through they don't take cards and only want cash without putting a sign to this effect before entering the drive through. 70% of the time they also either din't have chicken or the chicken is ice cold
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Mike L
1 reviews | Active since Jan 2020
28 Feb 2026, 10:03
Poor Service Delivery and Chicken
Everytime I go to this KFC drivethrough, the person taking the order is rude and obnoxious, they don't take the correct don't pack half the order. When you go through the drive through they don't take cards and only want cash without putting a sign to this effect before entering the drive through. 70% of the time they also either din't have chicken or the chicken is ice cold
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Sanele M
1 reviews | Active since Jan 2020
30 Jan 2026, 20:23
absolutely disgusting service
had a very disappointing experience at KFC Steeldale Mall (Johannesburg South). I waited over 30 minutes i was there in the evening at around 9pm to 09:20 in the drive-thru, which completely defeats the purpose of a drive-thru being quick and efficient. While waiting to reach the payment bay, a car ahead of me was stopped for an extended period because the driver was chatting and hitting on one of the staff members, despite a long queue of cars behind them. This was extremely unprofessional and caused unnecessary delays. When I eventually reached the pay point, the staff member assisting me had a poor attitude, which made the experience even worse. To add to that, when I collected my food, my receipt was withheld and not included in my food packet. I only realised this later, which is unacceptable for transparency and customer records. Overall, the service was slow, unprofessional, and poorly managed. This experience has seriously lowered my trust in this branch, and management needs to address staff behaviour, efficiency, and basic customer service standards urgently. I have uploaded my bank statement and the food i bought. please attend to this as a matte of urgency!
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Sanele M
1 reviews | Active since Jan 2020
30 Jan 2026, 20:23
absolutely disgusting service
had a very disappointing experience at KFC Steeldale Mall (Johannesburg South). I waited over 30 minutes i was there in the evening at around 9pm to 09:20 in the drive-thru, which completely defeats the purpose of a drive-thru being quick and efficient. While waiting to reach the payment bay, a car ahead of me was stopped for an extended period because the driver was chatting and hitting on one of the staff members, despite a long queue of cars behind them. This was extremely unprofessional and caused unnecessary delays. When I eventually reached the pay point, the staff member assisting me had a poor attitude, which made the experience even worse. To add to that, when I collected my food, my receipt was withheld and not included in my food packet. I only realised this later, which is unacceptable for transparency and customer records. Overall, the service was slow, unprofessional, and poorly managed. This experience has seriously lowered my trust in this branch, and management needs to address staff behaviour, efficiency, and basic customer service standards urgently. I have uploaded my bank statement and the food i bought. please attend to this as a matte of urgency!
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Angelique D
1 reviews | Active since Jan 2020
19 Sept 2025, 05:59
Opening to late
These people state they are open on Google and when i get there they only open at 8:30 , i have never seen any fast food place that opens at 8:30am. This happened to me twice already so disgusted 😔
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Angelique D
1 reviews | Active since Jan 2020
19 Sept 2025, 05:59
Opening to late
These people state they are open on Google and when i get there they only open at 8:30 , i have never seen any fast food place that opens at 8:30am. This happened to me twice already so disgusted 😔
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Ali A
1 reviews | Active since Jan 2020
21 Aug 2025, 19:31
KFC Steeldale poor service
Poor service ,after I waited 50 minutes for my order ,only to get home and my order was incomplete.i bought family treat 10pcs that supposed to have 2 coleslaw’s and there were not there even tomato sauces or chips spice or salt nothing .I called them and I was told I must come the following day to get the shortages ,so I must drive back to get coleslaw’s. One time I ordered through drive through and they said I must pack my car they will bring the order ,they completely forgot about me after an hour I went inside to ask ,they just said sorry and that’s it
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Ali A
1 reviews | Active since Jan 2020
21 Aug 2025, 19:31
KFC Steeldale poor service
Poor service ,after I waited 50 minutes for my order ,only to get home and my order was incomplete.i bought family treat 10pcs that supposed to have 2 coleslaw’s and there were not there even tomato sauces or chips spice or salt nothing .I called them and I was told I must come the following day to get the shortages ,so I must drive back to get coleslaw’s. One time I ordered through drive through and they said I must pack my car they will bring the order ,they completely forgot about me after an hour I went inside to ask ,they just said sorry and that’s it
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Nomathamsanqa R
1 reviews | Active since Jan 2020
19 Nov 2024, 13:04
Horrible Food and I want my money back
If I could give KFC Steeledale 0 stars I would. I am so disappointed at their food. This will be my second complaint to the store. Maybe Management will have some ***** this time to actually respond to the nonsense they serve people. How in the **** would they serve such to people. I order a sharing meal online for delivery, as they are my nearest KFC. the meal came with mash and gravy, that **** was disgusting. there was just a dollop of Mash the size of a dessert s**** and that mash swimming in the most disgusting watery gravy, no one from the store called us to let us know that they were out of mini loaves, the next thing they put ****en flat ass buns that looked like they were a day old. and to think that this is my second complaint about this damn store. So I wrote a review on Hellopeter and I am going to write another review on Twitter/X I want my money back and I am never buying from them anymore. I wouldn't recommend KFC Steeledale even to my worst enemy, that is how horrible the food is
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Nomathamsanqa R
1 reviews | Active since Jan 2020
19 Nov 2024, 13:04
Horrible Food and I want my money back
If I could give KFC Steeledale 0 stars I would. I am so disappointed at their food. This will be my second complaint to the store. Maybe Management will have some ***** this time to actually respond to the nonsense they serve people. How in the **** would they serve such to people. I order a sharing meal online for delivery, as they are my nearest KFC. the meal came with mash and gravy, that **** was disgusting. there was just a dollop of Mash the size of a dessert s**** and that mash swimming in the most disgusting watery gravy, no one from the store called us to let us know that they were out of mini loaves, the next thing they put ****en flat ass buns that looked like they were a day old. and to think that this is my second complaint about this damn store. So I wrote a review on Hellopeter and I am going to write another review on Twitter/X I want my money back and I am never buying from them anymore. I wouldn't recommend KFC Steeledale even to my worst enemy, that is how horrible the food is
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