KM
Kia Motors Menlyn
Unclaimed Business
KM
Kia Motors Menlyn
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLM
Lesareng M
1 reviews | Active since Jan 2020
6 Apr 2025, 04:37
A Heartfelt Thank You to Pamela Maruping
I would like to take a moment to express my sincere gratitude to Pamela Maruping for her outstanding commitment to customer care. Recently, I brought my car in for service and had to work from the canteen. Throughout my time there, Pamela consistently checked in on me to ensure my comfort and satisfaction. Her dedication exemplifies what it means to be a truly customer-centric agent. Pamela's attentiveness and genuine concern made a significant difference in my experience, and it is because of her exceptional service that I will remain a dedicated customer to Kia. Thank you, Pamela, for being the best version of what customer care should be. Your efforts do not go unnoticed, and they inspire all of us to strive for excellence in our own roles.
Helpful (0)
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Lesareng M
1 reviews | Active since Jan 2020
6 Apr 2025, 04:37
A Heartfelt Thank You to Pamela Maruping
I would like to take a moment to express my sincere gratitude to Pamela Maruping for her outstanding commitment to customer care. Recently, I brought my car in for service and had to work from the canteen. Throughout my time there, Pamela consistently checked in on me to ensure my comfort and satisfaction. Her dedication exemplifies what it means to be a truly customer-centric agent. Pamela's attentiveness and genuine concern made a significant difference in my experience, and it is because of her exceptional service that I will remain a dedicated customer to Kia. Thank you, Pamela, for being the best version of what customer care should be. Your efforts do not go unnoticed, and they inspire all of us to strive for excellence in our own roles.
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Replies (0)GM
GODFREY M
1 reviews | Active since Jan 2020
30 Oct 2024, 20:11
Pathetic Services
I am so annoyed, frustrated and hopeless by how Luvendran “Lance” Ganesan from Motus Kia Menlyn is illtreating just after I’ve bought my car cash from him. He was so professional and gave undivided attention only until he got the sale - it’s been 3 weeks waiting for my car documents which I was promised the 2 days after my sales via a courier. Luvendran ”Lance” ignores my texts mostly, have to double text before he can respond, this really frustrates me and annoys me. He called me yesterday and had to be home the whole for this documents, it happened today I gain, what’s sad is i missed a date to register my car for a business. Is this how Kia treats its customers? What a horrible after sales treatment???
Helpful (0)
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GODFREY M
1 reviews | Active since Jan 2020
30 Oct 2024, 20:11
Pathetic Services
I am so annoyed, frustrated and hopeless by how Luvendran “Lance” Ganesan from Motus Kia Menlyn is illtreating just after I’ve bought my car cash from him. He was so professional and gave undivided attention only until he got the sale - it’s been 3 weeks waiting for my car documents which I was promised the 2 days after my sales via a courier. Luvendran ”Lance” ignores my texts mostly, have to double text before he can respond, this really frustrates me and annoys me. He called me yesterday and had to be home the whole for this documents, it happened today I gain, what’s sad is i missed a date to register my car for a business. Is this how Kia treats its customers? What a horrible after sales treatment???
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Replies (0)PN
Paul N
1 reviews | Active since Jan 2020
2 Jun 2023, 12:57
Happy with Kia south africa and Kia Menlyn motus.
I will love to thank Kia Menlyn for assisting with a loan car since my car was involved in an accident last year 2022 July the 4th in particular Andries Van Der Merwe of Kia Menlyn Motus. He kept on updating me on a monthly basis until yesterday when I went to collect my car.
Helpful (0)
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Paul N
1 reviews | Active since Jan 2020
2 Jun 2023, 12:57
Happy with Kia south africa and Kia Menlyn motus.
I will love to thank Kia Menlyn for assisting with a loan car since my car was involved in an accident last year 2022 July the 4th in particular Andries Van Der Merwe of Kia Menlyn Motus. He kept on updating me on a monthly basis until yesterday when I went to collect my car.
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Replies (0)TD
Thando D
1 reviews | Active since Jan 2020
13 Mar 2023, 05:07
Bad customer service from Sheriff
Hello Peter. I had the worst experience with the agent working there by the name of Sheriff. He is absolutely rude and should be removed from the front desk. I explained to him what was going on with my car and all he did was that I need a. Battery. They claim to have done a health check on the car how ever my brakes were totally finished. They failed to diagnose what was wrong. I had to pay R2500 and he never even bothered to open my maintenance plan. Please assist so that I can get the service I deserve and paid for .That guy called Sheriff should be removed as he also knows nothing. My car still has the funny sound. Even after replacing the battery there's a clicking sound when I start the car. I am not happy at all.
Helpful (0)
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Thando D
1 reviews | Active since Jan 2020
13 Mar 2023, 05:07
Bad customer service from Sheriff
Hello Peter. I had the worst experience with the agent working there by the name of Sheriff. He is absolutely rude and should be removed from the front desk. I explained to him what was going on with my car and all he did was that I need a. Battery. They claim to have done a health check on the car how ever my brakes were totally finished. They failed to diagnose what was wrong. I had to pay R2500 and he never even bothered to open my maintenance plan. Please assist so that I can get the service I deserve and paid for .That guy called Sheriff should be removed as he also knows nothing. My car still has the funny sound. Even after replacing the battery there's a clicking sound when I start the car. I am not happy at all.
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Replies (0)NS
Nushane S
1 reviews | Active since Jan 2020
5 Oct 2022, 10:58
Wendy - The Client Service Queen at Hyundai Menlyn
I would like to thank Wendy for the remarkable service!!!! I took my vehicle for a service at Hyundai Menlyn, the service was top notch! Wendy is an awesome human, humble caring, the whole package!!! I felt like I was her only client, the next day she also did a follow up to check that I'm happy with everything, we need more people like her!!!
Helpful (0)
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Nushane S
1 reviews | Active since Jan 2020
5 Oct 2022, 10:58
Wendy - The Client Service Queen at Hyundai Menlyn
I would like to thank Wendy for the remarkable service!!!! I took my vehicle for a service at Hyundai Menlyn, the service was top notch! Wendy is an awesome human, humble caring, the whole package!!! I felt like I was her only client, the next day she also did a follow up to check that I'm happy with everything, we need more people like her!!!
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Replies (0)TA
Traveldoc A
1 reviews | Active since Jan 2020
5 Jun 2022, 08:04
No service at KIA Motors Menlyn
After super bad service at Menlyn Suzuki, I asked the sales lady if they will offer better service that Suzuki. Yes of course. Well after 15 minutes I left as she could still not find the key to the vehicle on the showroom floor. The sales people were more interested in the braai going on outside for them than in assisting clients
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Traveldoc A
1 reviews | Active since Jan 2020
5 Jun 2022, 08:04
No service at KIA Motors Menlyn
After super bad service at Menlyn Suzuki, I asked the sales lady if they will offer better service that Suzuki. Yes of course. Well after 15 minutes I left as she could still not find the key to the vehicle on the showroom floor. The sales people were more interested in the braai going on outside for them than in assisting clients
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Fidel T
1 reviews | Active since Jan 2020
17 Sept 2021, 14:09
Health Hazard Malpractice
After taking my car to Kia Menlyn, I recently learned my Air Filter wasn't being changed for the passed few services that I've paid for. No wonder the air through my aircon always felt heavy and damp. This is seriously bad business.
Helpful (0)
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Fidel T
1 reviews | Active since Jan 2020
17 Sept 2021, 14:09
Health Hazard Malpractice
After taking my car to Kia Menlyn, I recently learned my Air Filter wasn't being changed for the passed few services that I've paid for. No wonder the air through my aircon always felt heavy and damp. This is seriously bad business.
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
26 Oct 2020, 13:02
Friendly and efficient service
I've had my Kia for two years now and I absolutely love the car. This branch's service is awesome. My car went for a service last Wednesday. I had a personal issue come up and needed to have my car ready earlier than expected. I called in and spoke to Casper who was accommodating and understanding with me. Thank you Kia Menlyn for awesome service.
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Anonymous
1 reviews | Active since Jan 2020
26 Oct 2020, 13:02
Friendly and efficient service
I've had my Kia for two years now and I absolutely love the car. This branch's service is awesome. My car went for a service last Wednesday. I had a personal issue come up and needed to have my car ready earlier than expected. I called in and spoke to Casper who was accommodating and understanding with me. Thank you Kia Menlyn for awesome service.
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Replies (0)