Lord Prawn
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Always a good meal at Lord Prawn - and good service as well. A bonus is the validation of the parking ticket for those who use the on-site parking. Lord Prawn is one of the few restaurants with table cloths and cloth napkins which adds a touch of class. I was a bit taken aback at the gratuity being included in the bill.
1 reviews | Active since Jan 2020
Always a good meal at Lord Prawn - and good service as well. A bonus is the validation of the parking ticket for those who use the on-site parking. Lord Prawn is one of the few restaurants with table cloths and cloth napkins which adds a touch of class. I was a bit taken aback at the gratuity being included in the bill.
1 reviews | Active since Jan 2020
My family & I had lunch there on Sunday 03 Dec We had the oyster shots and the raw oysters. We all shared this and had different main courses. All of us were sick about 2 hours later (violent vomitting and diarrhoea) When I sent a mail to them on Monday - Gerhard came back and said it could not have been the oysters as we would have only shown symptoms after 24 hours - I corrected him and told him symptoms appear within 24 hours. His response was that their oysters were brought in fresh that morning . However I think they may have been left out for too long. He did not seem too interested and his response was very vague. We will never go back there again.
1 reviews | Active since Jan 2020
My family & I had lunch there on Sunday 03 Dec We had the oyster shots and the raw oysters. We all shared this and had different main courses. All of us were sick about 2 hours later (violent vomitting and diarrhoea) When I sent a mail to them on Monday - Gerhard came back and said it could not have been the oysters as we would have only shown symptoms after 24 hours - I corrected him and told him symptoms appear within 24 hours. His response was that their oysters were brought in fresh that morning . However I think they may have been left out for too long. He did not seem too interested and his response was very vague. We will never go back there again.
1 reviews | Active since Jan 2020
I want to give credit where it is Due...... The most wonderful vibe, out of This World atmosphere..... Thank you to Musa and His Team for an Amazing experience...... I will definitely be back....... The most Romantic
1 reviews | Active since Jan 2020
I want to give credit where it is Due...... The most wonderful vibe, out of This World atmosphere..... Thank you to Musa and His Team for an Amazing experience...... I will definitely be back....... The most Romantic
1 reviews | Active since Jan 2020
If you are looking for someting magical, classy, fresh and tasty, Lord Prawn in Umhlanga is the place to visit. They the freshest oysters, killer lobsters and mouth watering seafood platters. They have a wide selection of wines to accompany your meal and the prices are fair. The staff and management constantly checked-up on us. We had a lovely Lord Prawn experience - thank you.
1 reviews | Active since Jan 2020
If you are looking for someting magical, classy, fresh and tasty, Lord Prawn in Umhlanga is the place to visit. They the freshest oysters, killer lobsters and mouth watering seafood platters. They have a wide selection of wines to accompany your meal and the prices are fair. The staff and management constantly checked-up on us. We had a lovely Lord Prawn experience - thank you.
1 reviews | Active since Jan 2020
We booked at Lord Prawn Fish & Grill (LPF&G) in Umhlanga, for my Mum's birthday. Atmosphere was warm and rustic with not much thought given to social distancing protocols, however, the waiters did wear face masks. My hubby is currently fasting for Purattasi and therefore, we advised the waiter who was responsible for our meals order of same (FYI: they have a separate waiter to cater for your drinks and a separate waiter to cater for your meals). Starters went well, we ordered the chicken livers peri-peri, which was supposed to be accompanied by brown bread (as per our meal waiter), however, this never came (minor oversight), so we ate it as is. Hubby ordered a cheesy garlic bread and black mushroom in a creamy sauce, which was AMAZING!!! Way better than our chicken livers in fact. Drinks were efficient and as expected (Passion fruit and lemonade, cola tonic and hubby had a milkshake). For mains, we ordered the 1kg queen prawns and the platter for two, which comes with 3 sauces that you can use as your palate desires (butter, garlic and peri-peri). Hubby and myself stressed to the waiter (Not sure of his name) that he was fasting and asked for veg pasta options, which was discussed and as per the waiter's suggestion, we went with the Fettuccini Caliente. However, this is where the problem began. As Hubby ate, he said, "It tastes like mince", and of course, I said no way and tasted it myself. To which it also tasted like mince to me, we then called the drinks waiter as he was the only one who was constantly passing our table. Once we brought this to his attention, he advised us that the dish does in fact come with mince in the bolognaise sauce!!!!!!!!!!!!!!!!!!! Hubby was devastated and I was completely and utterly upset. Despite us stressing this to the meals waiter, it somehow did not register that "veg" option means NO MEAT. The drinks waiter apologized profusely and offered another meal option, to which, Hubby replied, no thanks, obviously, losing his appetite together with mine. For those Hindu's that observe and fast during the month of Purattasi, you will understand how devastated my Hubby was, despite it being unintentional. I honestly could not tell you if my meal was good or not because, I just felt so bad that I could hardly eat thereafter. This is where it got worse. The meals waiter responsible for the mess up was too scared to return to our table to even apologize for his big error. I watched as he checked up on other tables and completely ignored ours thereafter. The drinks waiter was the only one coming to our table and checking up on us. The manager also failed to visit our table and apologize on behalf of his waiter for making such a big mistake. I understand mistakes happen, but that lack of empathy and sincerity just displayed a "don't care" attitude and lack of respect for other's in my book. To not have the decency to even say "I am sorry", is beyond disappointing! Yes, the meal was removed from our slip (rightfully so), and the drinks waiter processed our final bill and payment. And that was that, we left. Poor form Lord Prawn Fish & Grill. I expected much more from your establishment!
1 reviews | Active since Jan 2020
We booked at Lord Prawn Fish & Grill (LPF&G) in Umhlanga, for my Mum's birthday. Atmosphere was warm and rustic with not much thought given to social distancing protocols, however, the waiters did wear face masks. My hubby is currently fasting for Purattasi and therefore, we advised the waiter who was responsible for our meals order of same (FYI: they have a separate waiter to cater for your drinks and a separate waiter to cater for your meals). Starters went well, we ordered the chicken livers peri-peri, which was supposed to be accompanied by brown bread (as per our meal waiter), however, this never came (minor oversight), so we ate it as is. Hubby ordered a cheesy garlic bread and black mushroom in a creamy sauce, which was AMAZING!!! Way better than our chicken livers in fact. Drinks were efficient and as expected (Passion fruit and lemonade, cola tonic and hubby had a milkshake). For mains, we ordered the 1kg queen prawns and the platter for two, which comes with 3 sauces that you can use as your palate desires (butter, garlic and peri-peri). Hubby and myself stressed to the waiter (Not sure of his name) that he was fasting and asked for veg pasta options, which was discussed and as per the waiter's suggestion, we went with the Fettuccini Caliente. However, this is where the problem began. As Hubby ate, he said, "It tastes like mince", and of course, I said no way and tasted it myself. To which it also tasted like mince to me, we then called the drinks waiter as he was the only one who was constantly passing our table. Once we brought this to his attention, he advised us that the dish does in fact come with mince in the bolognaise sauce!!!!!!!!!!!!!!!!!!! Hubby was devastated and I was completely and utterly upset. Despite us stressing this to the meals waiter, it somehow did not register that "veg" option means NO MEAT. The drinks waiter apologized profusely and offered another meal option, to which, Hubby replied, no thanks, obviously, losing his appetite together with mine. For those Hindu's that observe and fast during the month of Purattasi, you will understand how devastated my Hubby was, despite it being unintentional. I honestly could not tell you if my meal was good or not because, I just felt so bad that I could hardly eat thereafter. This is where it got worse. The meals waiter responsible for the mess up was too scared to return to our table to even apologize for his big error. I watched as he checked up on other tables and completely ignored ours thereafter. The drinks waiter was the only one coming to our table and checking up on us. The manager also failed to visit our table and apologize on behalf of his waiter for making such a big mistake. I understand mistakes happen, but that lack of empathy and sincerity just displayed a "don't care" attitude and lack of respect for other's in my book. To not have the decency to even say "I am sorry", is beyond disappointing! Yes, the meal was removed from our slip (rightfully so), and the drinks waiter processed our final bill and payment. And that was that, we left. Poor form Lord Prawn Fish & Grill. I expected much more from your establishment!
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