

Hydraulics Online
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
The service is extremely bad I ordered a pair of sneakers on the 1st of December, they sent an email on the 15th of December telling me that they don’t have the sneaker or something like that, I have sent numerous emails requesting a refund and the status of my order is still not changing and there’s still no refund. Do not order online it’s horrible
1 reviews | Active since Jan 2020
The service is extremely bad I ordered a pair of sneakers on the 1st of December, they sent an email on the 15th of December telling me that they don’t have the sneaker or something like that, I have sent numerous emails requesting a refund and the status of my order is still not changing and there’s still no refund. Do not order online it’s horrible
1 reviews | Active since Jan 2020
I’m not happy with the service I’m receiving from hydraulics store online, ordered shoes on the 11th of December and today I called in on the online number but the lady by the Name of Annah refused to assist me when I requested a change of address since they said the shoes are not yet even packaged…I informed her as to the reasons I need my shoes I will be travelling and if they have to deliver I won’t be home .she refused and told me I should speak to courier guy when the shoes are not even yet with courier guy. My request was simple to deliver the shoes at the nearest shop and I will pic them up anywhere in PTA or JHB
1 reviews | Active since Jan 2020
I’m not happy with the service I’m receiving from hydraulics store online, ordered shoes on the 11th of December and today I called in on the online number but the lady by the Name of Annah refused to assist me when I requested a change of address since they said the shoes are not yet even packaged…I informed her as to the reasons I need my shoes I will be travelling and if they have to deliver I won’t be home .she refused and told me I should speak to courier guy when the shoes are not even yet with courier guy. My request was simple to deliver the shoes at the nearest shop and I will pic them up anywhere in PTA or JHB
1 reviews | Active since Jan 2020
The worst customer service from Celine/Selina, shoe was bought 24 April 2024 and returned 17 July 2024. Now we’re told we can’t get a replacement because their factory fault has a 3 month period. The same period that hadn’t passed when the shoe was returned. Imagine repairing a R5000 shoe that was only worn twice. Very poor service and quality
1 reviews | Active since Jan 2020
The worst customer service from Celine/Selina, shoe was bought 24 April 2024 and returned 17 July 2024. Now we’re told we can’t get a replacement because their factory fault has a 3 month period. The same period that hadn’t passed when the shoe was returned. Imagine repairing a R5000 shoe that was only worn twice. Very poor service and quality
1 reviews | Active since Jan 2020
I ordered 12 items online and received 11. Ive been sending messages via the contact us form , ive send and resend and i don't get any replies. I called Sandton store because there is no head office contact number on the website , so i requested the contact details they only gave me the landline. I have been calling that line for 3 days everyday and there is no answer. The price of their items doesn't go with their poor service.
1 reviews | Active since Jan 2020
I ordered 12 items online and received 11. Ive been sending messages via the contact us form , ive send and resend and i don't get any replies. I called Sandton store because there is no head office contact number on the website , so i requested the contact details they only gave me the landline. I have been calling that line for 3 days everyday and there is no answer. The price of their items doesn't go with their poor service.
1 reviews | Active since Jan 2020
I recently bought an item online from Hydraulics, and I received an email that the item was no longer available because of the size, and that they would refund me my money. Almost two weeks now a lady by the name Talia has been taking me from pillar to post claiming that my refund has been processed and I sent her emails requesting proof and even enquiring about my refund, she avoids my emails. I bought this item on the 15th August, Its the 25th and no word, my refund nothing, response to emails dololo. Hydraulics online are ****mers! do not buy there. I have take the decision to go raid the store and take anything for the value of my money because it does not look like I will ever get my refund anytime soon or ever.
1 reviews | Active since Jan 2020
I recently bought an item online from Hydraulics, and I received an email that the item was no longer available because of the size, and that they would refund me my money. Almost two weeks now a lady by the name Talia has been taking me from pillar to post claiming that my refund has been processed and I sent her emails requesting proof and even enquiring about my refund, she avoids my emails. I bought this item on the 15th August, Its the 25th and no word, my refund nothing, response to emails dololo. Hydraulics online are ****mers! do not buy there. I have take the decision to go raid the store and take anything for the value of my money because it does not look like I will ever get my refund anytime soon or ever.
1 reviews | Active since Jan 2020
I have never experienced such disgusting customer service; from any hydraulics store. I frequent the stores and have always received great service and always left the stores with more than one item. However today was not such a wonderful experience; it was down right rude, and unprofessional behaviour. We wear a mask not because we r sick but the pandemic left us loosing so many members so we as a family have opted to wear our masks. As I enter the store on the top inside sandton next to Karl a man that works for hydraulics tells asks me y I’m wearing a mask then I’m not allowed to wear a mask, then he goes on to tell me he’s going to spray everything. This is prejudice down right because there are people not wearing masks coughing and not asked the vice. I asked for his name he tells his name is irrelevant I don’t need it. I told him I need it to complain. His manager gets involved and agreed that his behaviour was not great. He asked him to apologise and he gave me the most insincere sorry mam. I won’t shop in this store again; and I really hope you guys can offer some sort of training on what’s cordial customer service. Also name tags is a thing! I’m totally disgusted
1 reviews | Active since Jan 2020
I have never experienced such disgusting customer service; from any hydraulics store. I frequent the stores and have always received great service and always left the stores with more than one item. However today was not such a wonderful experience; it was down right rude, and unprofessional behaviour. We wear a mask not because we r sick but the pandemic left us loosing so many members so we as a family have opted to wear our masks. As I enter the store on the top inside sandton next to Karl a man that works for hydraulics tells asks me y I’m wearing a mask then I’m not allowed to wear a mask, then he goes on to tell me he’s going to spray everything. This is prejudice down right because there are people not wearing masks coughing and not asked the vice. I asked for his name he tells his name is irrelevant I don’t need it. I told him I need it to complain. His manager gets involved and agreed that his behaviour was not great. He asked him to apologise and he gave me the most insincere sorry mam. I won’t shop in this store again; and I really hope you guys can offer some sort of training on what’s cordial customer service. Also name tags is a thing! I’m totally disgusted
1 reviews | Active since Jan 2020
I never seen so much kindness, if you buy for more than R100.00 you can get a glass of cold-drink while waiting. They are very quick and very helpful as well.
1 reviews | Active since Jan 2020
I never seen so much kindness, if you buy for more than R100.00 you can get a glass of cold-drink while waiting. They are very quick and very helpful as well.
Hellopeter has tracked Hydraulics Online across 8 reviews. Hydraulics Online hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Hydraulics Online? Write a review to help others decide.