NW
Namaqua Wines
Unclaimed Business
NW
Namaqua Wines
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#13
in Entertainment & Gaming
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBS
Boitumelo S
1 reviews | Active since Jan 2020
11 Jan 2024, 08:42
Not happy at all
I bought wine online and received a bottle that had residue at the bottom. It looked like mold. I searched for the complaints dept contacts, but no luck. I don't know if my health has been compromised. #NamaquaWinesSA
Helpful (0)
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Boitumelo S
1 reviews | Active since Jan 2020
11 Jan 2024, 08:42
Not happy at all
I bought wine online and received a bottle that had residue at the bottom. It looked like mold. I searched for the complaints dept contacts, but no luck. I don't know if my health has been compromised. #NamaquaWinesSA
0
Replies (0)TP
Thembakazi P
1 reviews | Active since Jan 2020
29 Oct 2023, 17:06
Water down version of shiraz
I am a long standing client for their wines when I am balling on a budget however today I bought a shiraz that was watery from pick n pay boy de goede, I can't complain to them as they do not make or quality check the wine they just carry it. Since I have been drinking wine from 2019 I know their shiraz taste but today I had no Shiraz
Helpful (0)
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Thembakazi P
1 reviews | Active since Jan 2020
29 Oct 2023, 17:06
Water down version of shiraz
I am a long standing client for their wines when I am balling on a budget however today I bought a shiraz that was watery from pick n pay boy de goede, I can't complain to them as they do not make or quality check the wine they just carry it. Since I have been drinking wine from 2019 I know their shiraz taste but today I had no Shiraz
0
Replies (0)PC
Pauline C
1 reviews | Active since Jan 2020
23 Nov 2022, 08:15
EXCELLENT SERVICE
I bought a 3 litre Namaqua sweet white wine on saturday the 19th November 22 from Liquor City in Muizenberg. That night I opened the wine and noticed that the colour was a very dark yellow and tasted off. I emailed Namaqua on Monday morning and corresponded with Carin Franken who was so helpful. I sent them pictures of the box and today I received a beautiful hamper with a new 3 litre wine and 2 bottles of their Old Brown. I am very grateful for the excellent customer service and I will continue to support Namaqua in the future. Regards Pauline Coetzee
Helpful (0)
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Pauline C
1 reviews | Active since Jan 2020
23 Nov 2022, 08:15
EXCELLENT SERVICE
I bought a 3 litre Namaqua sweet white wine on saturday the 19th November 22 from Liquor City in Muizenberg. That night I opened the wine and noticed that the colour was a very dark yellow and tasted off. I emailed Namaqua on Monday morning and corresponded with Carin Franken who was so helpful. I sent them pictures of the box and today I received a beautiful hamper with a new 3 litre wine and 2 bottles of their Old Brown. I am very grateful for the excellent customer service and I will continue to support Namaqua in the future. Regards Pauline Coetzee
0
Replies (0)CK
Charles K
1 reviews | Active since Jan 2020
5 Sept 2022, 15:21
EXTREMELY POOR PRODUCT OF WINE
I bought a 3L of Late Harvest Wine from a outlet in Parklands, sorry no body could even finished a sip of the POOR QUALITY of wine I bought, What an embarrassment to me and my guest. Please remove your product or look at the product. I am living in Parklands (Postal code 7441) in Cape Town.
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Charles K
1 reviews | Active since Jan 2020
5 Sept 2022, 15:21
EXTREMELY POOR PRODUCT OF WINE
I bought a 3L of Late Harvest Wine from a outlet in Parklands, sorry no body could even finished a sip of the POOR QUALITY of wine I bought, What an embarrassment to me and my guest. Please remove your product or look at the product. I am living in Parklands (Postal code 7441) in Cape Town.
0
Replies (0)JD
ML
Mark L
1 reviews | Active since Jan 2020
23 Nov 2021, 16:46
From angry to loyal for life
I had an unfortunate incident, where a faulty nozzle on the 5l wine would not close and 1l litre spilt all over the floor. I was angry and contacted Namaqua wines via Facebook. I thought perhaps I would get my lost litre back and they absolutely shocked me with their care package. Desire Truter was such a warm and professional presence despite laryngitis and struggling to get hold of me as I got a new non-google phone so i didn't receive my mails on time. She displayed outstanding west coast hospitality which Namaqua represents. I shall buy Namaqua wines for life, The West coast should be proud of Namaqua, especially Desire.
Helpful (0)
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Mark L
1 reviews | Active since Jan 2020
23 Nov 2021, 16:46
From angry to loyal for life
I had an unfortunate incident, where a faulty nozzle on the 5l wine would not close and 1l litre spilt all over the floor. I was angry and contacted Namaqua wines via Facebook. I thought perhaps I would get my lost litre back and they absolutely shocked me with their care package. Desire Truter was such a warm and professional presence despite laryngitis and struggling to get hold of me as I got a new non-google phone so i didn't receive my mails on time. She displayed outstanding west coast hospitality which Namaqua represents. I shall buy Namaqua wines for life, The West coast should be proud of Namaqua, especially Desire.
0
Replies (0)JB
John B
1 reviews | Active since Jan 2020
30 Jun 2020, 06:12
Quick Replies, Great Service
Ordered a lot of wine. They kept me up to date on my order status and delivery tracking. They also replaced a box wine that was damaged in transit without me saying anything. Great service.
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