NM
Norwood Mall
Unclaimed Business
NM
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Frequently Asked Questions About Norwood Mall
Norwood Mall has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Norwood Mall across 11 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTM
Tsholo M
1 reviews | Active since Jan 2020
15 May 2025, 07:29
Miscommunication and poor service
I registered with MTN on the 28 April of which I paid R150 for the sim card and R438 for pro-rata. On the 13th of my internet was disconnected due to non payment for the month of June. This was never explained to me at Green stone mall where I purchased the product. Yesterday on the 15th I went to Norwood Mall where I waited for 15 minutes before I was assisted... The lady who was assisting then rushed to assist the gentleman behind, this meant I had to wait again. When she was done she then proceeded to assist another customer behind me. This is utterly unprofessional, the miscommunication and lack of rendering services is a true disgrace.
Helpful (0)
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Tsholo M
1 reviews | Active since Jan 2020
15 May 2025, 07:29
Miscommunication and poor service
I registered with MTN on the 28 April of which I paid R150 for the sim card and R438 for pro-rata. On the 13th of my internet was disconnected due to non payment for the month of June. This was never explained to me at Green stone mall where I purchased the product. Yesterday on the 15th I went to Norwood Mall where I waited for 15 minutes before I was assisted... The lady who was assisting then rushed to assist the gentleman behind, this meant I had to wait again. When she was done she then proceeded to assist another customer behind me. This is utterly unprofessional, the miscommunication and lack of rendering services is a true disgrace.
0
Replies (0)SM
Shanelda M
1 reviews | Active since Jan 2020
11 Aug 2024, 11:33
Zahs spice selling expired goods
Went to Zahs spice and bought some things. they are selling expired products and do want to give a refund. when i told the owner to taste the expired goods, he spat them out. he could see that they were off but he still didn’t want to give a refund.
Helpful (0)
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Shanelda M
1 reviews | Active since Jan 2020
11 Aug 2024, 11:33
Zahs spice selling expired goods
Went to Zahs spice and bought some things. they are selling expired products and do want to give a refund. when i told the owner to taste the expired goods, he spat them out. he could see that they were off but he still didn’t want to give a refund.
0
Replies (0)NS
Nomzamo S
1 reviews | Active since Jan 2020
9 Jul 2024, 08:24
Pick n Pay Norwood Mall
I went to Pick n Pay in Norwood mall and on several occasions I was served by Maureen at the food counter. She is very very rude and has no customer service at all. Is she is rude she doesn't need to be working with customers.
Helpful (0)
|Replies (0)NS
Nomzamo S
1 reviews | Active since Jan 2020
9 Jul 2024, 08:24
Pick n Pay Norwood Mall
I went to Pick n Pay in Norwood mall and on several occasions I was served by Maureen at the food counter. She is very very rude and has no customer service at all. Is she is rude she doesn't need to be working with customers.
0
Replies (0)VN
Vuyiso N
1 reviews | Active since Jan 2020
17 Dec 2022, 15:26
Pnp Noord online purchase Horrible experience
Made an online purchase at Pnpay Noord waited for the order 3 full hours to be told they can't find the order. Taken from pillar to post by Ezekiel he is in charge the online order. Service was horrible and disgraceful, after my money was deducted they were quick to shout at me telling to hurry up as they wanted to knock off, the grocery l ordered was not ready and packed after they had me waiting for hours, reason was they couldn't find the order in thier system, eventually when they did l had to do thier job for them as l suggested l personally do the shopping myself, which is thier job. I am fuming at the way they treat customers.
Helpful (0)
|Replies (0)VN
Vuyiso N
1 reviews | Active since Jan 2020
17 Dec 2022, 15:26
Pnp Noord online purchase Horrible experience
Made an online purchase at Pnpay Noord waited for the order 3 full hours to be told they can't find the order. Taken from pillar to post by Ezekiel he is in charge the online order. Service was horrible and disgraceful, after my money was deducted they were quick to shout at me telling to hurry up as they wanted to knock off, the grocery l ordered was not ready and packed after they had me waiting for hours, reason was they couldn't find the order in thier system, eventually when they did l had to do thier job for them as l suggested l personally do the shopping myself, which is thier job. I am fuming at the way they treat customers.
0
Replies (0)JV
Jackie V
1 reviews | Active since Jan 2020
29 Jun 2022, 11:22
Rip off
I ordered a full portion livers and honestly got a side order of livers. If this is your full portion then you are robbing us blind. The nandos roll comes with the half portion and full portion, but for R87.00 you would think they would at least give you some butter. A dry roll and a side of livers for R87.00 . Biggest rip off to date and I will never buy here again.
Helpful (0)
|Replies (0)JV
Jackie V
1 reviews | Active since Jan 2020
29 Jun 2022, 11:22
Rip off
I ordered a full portion livers and honestly got a side order of livers. If this is your full portion then you are robbing us blind. The nandos roll comes with the half portion and full portion, but for R87.00 you would think they would at least give you some butter. A dry roll and a side of livers for R87.00 . Biggest rip off to date and I will never buy here again.
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Replies (0)SS
bS
bash S
1 reviews | Active since Jan 2020
16 May 2017, 10:02
absa norwood mall - horrible customer care
<p>I have recently applied for a credit card at the branch , shockingly it took over 2 weeks and over 5 phone calls to actually get the proper quotation sent to me- eventually this was done and i was told on the 5th of may that all was in order and i would hear from the bank once the card was ready for collection- on the 12th of may still no feedback whereby i contacted the branch again and was told the card was not there and that they would call/sms me. today being the 16th i decided to visit the branch considering i had still not received any sms/call from them , whereby i found that the card was at the branch from the 12th- when i asked the agent why i was not contacted he looked at me with a blank look and could not provide me with feedback, he then said i needed to activate the card etc - which i was taken to another consulting room for- after 2 attempts there he says there seems to be an error lets go to another computer , which we did , which also failed, we did this back and forth for 20 minutes until he decided to tell me that the system had issues, he was then after 20 minutes deciding to call support. i asked him what is the way forward and all he could say was "how is your day looking? as if to say i dont have anything better to do but keep comming to the branch. he could not identify the issue or provide me with a solution. i then asked for the manager and a lady name Khanyi came to the fromt - note no apology was given or assistance offered by her - she just stated we are offline - i asked her again what was the way forward to which she stated go to another branch - i explained again i had left work to come here and it was not that easy to run around. she had no feedback for me. i was so dissatisfied with the service from a manager of the bank - i had to then ask will me comming back another day help? or can you call me when you are online to which they then said ok- as a customer these are options managers are to provide. i am so shocked at the way the branch is run. try going to nedbank or standard bank you really feel valued , however at ABSA you are met with gloomy faces as if we are are inconvience to them. shocked. lets see if i do get contacted now to have the problem resolved </p>
Helpful (0)
|Replies (0)bS
bash S
1 reviews | Active since Jan 2020
16 May 2017, 10:02
absa norwood mall - horrible customer care
<p>I have recently applied for a credit card at the branch , shockingly it took over 2 weeks and over 5 phone calls to actually get the proper quotation sent to me- eventually this was done and i was told on the 5th of may that all was in order and i would hear from the bank once the card was ready for collection- on the 12th of may still no feedback whereby i contacted the branch again and was told the card was not there and that they would call/sms me. today being the 16th i decided to visit the branch considering i had still not received any sms/call from them , whereby i found that the card was at the branch from the 12th- when i asked the agent why i was not contacted he looked at me with a blank look and could not provide me with feedback, he then said i needed to activate the card etc - which i was taken to another consulting room for- after 2 attempts there he says there seems to be an error lets go to another computer , which we did , which also failed, we did this back and forth for 20 minutes until he decided to tell me that the system had issues, he was then after 20 minutes deciding to call support. i asked him what is the way forward and all he could say was "how is your day looking? as if to say i dont have anything better to do but keep comming to the branch. he could not identify the issue or provide me with a solution. i then asked for the manager and a lady name Khanyi came to the fromt - note no apology was given or assistance offered by her - she just stated we are offline - i asked her again what was the way forward to which she stated go to another branch - i explained again i had left work to come here and it was not that easy to run around. she had no feedback for me. i was so dissatisfied with the service from a manager of the bank - i had to then ask will me comming back another day help? or can you call me when you are online to which they then said ok- as a customer these are options managers are to provide. i am so shocked at the way the branch is run. try going to nedbank or standard bank you really feel valued , however at ABSA you are met with gloomy faces as if we are are inconvience to them. shocked. lets see if i do get contacted now to have the problem resolved </p>
0
Replies (0)NB
Nerissa B
1 reviews | Active since Jan 2020
27 Feb 2017, 10:10
NO customer service
<p>I contacted Norwood Mall management re Bella Gee store in which I was treated terribly. They basically have no right to be in business. Yet, Norwood Mall never got back to me regarding my complaint. They clearly DO NOT CARE about customer satisfaction and are too big to care about a silly complaint. Well, I will never put my foot in that mall ever again. Just trying to wan others about the way the stores and management behave!</p>
Helpful (0)
|Replies (0)NB
Nerissa B
1 reviews | Active since Jan 2020
27 Feb 2017, 10:10
NO customer service
<p>I contacted Norwood Mall management re Bella Gee store in which I was treated terribly. They basically have no right to be in business. Yet, Norwood Mall never got back to me regarding my complaint. They clearly DO NOT CARE about customer satisfaction and are too big to care about a silly complaint. Well, I will never put my foot in that mall ever again. Just trying to wan others about the way the stores and management behave!</p>
0
Replies (0)