OM
Old Mutual (Uk)
Unclaimed Business
OM
Performance(last 12 months):
TrustIndex
0
Ranking
#49
in Insurance
NPS Score
0
Recommended: Unlikely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Old Mutual (Uk)
Old Mutual (Uk) has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Old Mutual (Uk) across 15 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSM
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Anonymous
1 reviews | Active since Jan 2020
8 Dec 2017, 07:11
Investment payout
I have 2policies with Old Mutual as well as my siblings I cancelled one of the policies almost 3weeks ago and I still haven't been paid out. I keep getting the same respond. It will be in this week a week passed no this week and another week passed three damn weeks on and still nothing.my broker tried his best to assist and I applaud him for that but how do u expect me trust you this company to pay out with my other policies and you have failed me with one of the smallest ones.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
8 Dec 2017, 07:11
Investment payout
I have 2policies with Old Mutual as well as my siblings I cancelled one of the policies almost 3weeks ago and I still haven't been paid out. I keep getting the same respond. It will be in this week a week passed no this week and another week passed three damn weeks on and still nothing.my broker tried his best to assist and I applaud him for that but how do u expect me trust you this company to pay out with my other policies and you have failed me with one of the smallest ones.
0
Replies (0)KN
Khensani N
1 reviews | Active since Jan 2020
6 Nov 2017, 08:06
I want my refund
I joined the investment policy with old mutual, money was debited from my account for the first month and later on got informed that my policy was cancelled but no one told me it was gonna be cancelled I had to find out from the agent that assisted with the application, no money was refunded to me, I called and I was told to submit my bank statement and ID which I did, and then I called to follow up and no one assisted and not to mention that I have to hold for 10 minutes to get a consultant to help.
Helpful (0)
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Khensani N
1 reviews | Active since Jan 2020
6 Nov 2017, 08:06
I want my refund
I joined the investment policy with old mutual, money was debited from my account for the first month and later on got informed that my policy was cancelled but no one told me it was gonna be cancelled I had to find out from the agent that assisted with the application, no money was refunded to me, I called and I was told to submit my bank statement and ID which I did, and then I called to follow up and no one assisted and not to mention that I have to hold for 10 minutes to get a consultant to help.
0
Replies (0)NM
Nancy M
1 reviews | Active since Jan 2020
9 Jul 2017, 18:29
Old mutual over charging clients
<p>Oldmutual agents falsely selling policies so they can greedily get hefty commissions without the clients knowledge.</p> <p>I have paid thousands of rands without my knowledge towards the commission of their employee, I am still waiting to get my money back </p> <p> </p>
Helpful (0)
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Nancy M
1 reviews | Active since Jan 2020
9 Jul 2017, 18:29
Old mutual over charging clients
<p>Oldmutual agents falsely selling policies so they can greedily get hefty commissions without the clients knowledge.</p> <p>I have paid thousands of rands without my knowledge towards the commission of their employee, I am still waiting to get my money back </p> <p> </p>
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Replies (0)MM
Maria M
1 reviews | Active since Jan 2020
29 Mar 2017, 21:00
Lapsing policy
<p>I'm an old mutual client i did my first saving on 2015and they debited for months until I had financial problems and stopped the savings I didn't take money so after 3months I got a call from old mutual a guy called tswarelo advice me to do my saving again and told me it will add up with my previous policy so on the 29 Matrch 2017 i went to soshanguve Crossing old mutual where I was assist by Lerato and Palesa I want to know how far is my policy and how much do I have Miss Lerato advice me that my previous policy has lapsed and I have to withdraw the money because it's not added with my new savings policy I got the bank statement when I came back they told me that the money vanished and their head office cant assist them I was not happy with their service i then went to Rosslyn plaza unfortunately they also told me the same thing that I cant get my money because it vanished I just want to know if it's possible because its a savings not a funeral cover please help me my contact details is </p> <p>GM MATJEKE</p> <p>Contact ********** 612 or ********** 454</p> <p>Thanks</p>
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Maria M
1 reviews | Active since Jan 2020
29 Mar 2017, 21:00
Lapsing policy
<p>I'm an old mutual client i did my first saving on 2015and they debited for months until I had financial problems and stopped the savings I didn't take money so after 3months I got a call from old mutual a guy called tswarelo advice me to do my saving again and told me it will add up with my previous policy so on the 29 Matrch 2017 i went to soshanguve Crossing old mutual where I was assist by Lerato and Palesa I want to know how far is my policy and how much do I have Miss Lerato advice me that my previous policy has lapsed and I have to withdraw the money because it's not added with my new savings policy I got the bank statement when I came back they told me that the money vanished and their head office cant assist them I was not happy with their service i then went to Rosslyn plaza unfortunately they also told me the same thing that I cant get my money because it vanished I just want to know if it's possible because its a savings not a funeral cover please help me my contact details is </p> <p>GM MATJEKE</p> <p>Contact ********** 612 or ********** 454</p> <p>Thanks</p>
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Anonymous
1 reviews | Active since Jan 2020
17 Mar 2017, 08:44
Why do we have to do this again?
<p>I have asked you before to remove my cell number from your database because my number used to belong to someone else and you keep on pestering me with junk. </p> <p>I instruct you now to do it correctly and leave me the hell alone. </p>
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Anonymous
1 reviews | Active since Jan 2020
17 Mar 2017, 08:44
Why do we have to do this again?
<p>I have asked you before to remove my cell number from your database because my number used to belong to someone else and you keep on pestering me with junk. </p> <p>I instruct you now to do it correctly and leave me the hell alone. </p>
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Replies (0)