PG
Platinum Global
Unclaimed Business
PG
Platinum Global
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
0
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
Jun '25 - May '26
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
Frequently Asked Questions About Platinum Global
Platinum Global has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Platinum Global across 11 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSM
Sivuyile M
1 reviews | Active since Jan 2020
10 Nov 2025, 17:12
I was tenant in Monawee renting from platinum global with Relebohile Molepi as my agent. Due to an emergency, i had to move out immediatly(Month end august), i was aware that i would be penalised 2 months rent and they did. I was supposed to be paid a rem
WORST AGENT , PLATINUM GLOBAL IS A ****. THEY WILL MAKE SURE YOU DONT RECIEVE YOUR FUNDS.
Helpful (0)
|Replies (0)SM
Sivuyile M
1 reviews | Active since Jan 2020
10 Nov 2025, 17:12
I was tenant in Monawee renting from platinum global with Relebohile Molepi as my agent. Due to an emergency, i had to move out immediatly(Month end august), i was aware that i would be penalised 2 months rent and they did. I was supposed to be paid a rem
WORST AGENT , PLATINUM GLOBAL IS A ****. THEY WILL MAKE SURE YOU DONT RECIEVE YOUR FUNDS.
0
Replies (0)VS
Valerie S
1 reviews | Active since Jan 2020
29 Aug 2025, 20:22
Exceptional service
I had an amazing experience with Platinum Global Real Estate Agents, thanks especially to Lerato. From arranging the initial viewing to helping secure my new place, Lerato was incredibly supportive throughout the entire process. This was my first big girl move, which can be quite intimidating, but she made everything feel seamless and manageable. While there were a few minor hiccups along the way, Lerato was always there to assist and ensure everything stayed on track. I am truly grateful for her dedication and professionalism. Lerato, you are a force to be reckoned with, and I hope you continue to help others as wonderfully as you have helped me. Thank you so much!
Helpful (0)
|Replies (0)VS
Valerie S
1 reviews | Active since Jan 2020
29 Aug 2025, 20:22
Exceptional service
I had an amazing experience with Platinum Global Real Estate Agents, thanks especially to Lerato. From arranging the initial viewing to helping secure my new place, Lerato was incredibly supportive throughout the entire process. This was my first big girl move, which can be quite intimidating, but she made everything feel seamless and manageable. While there were a few minor hiccups along the way, Lerato was always there to assist and ensure everything stayed on track. I am truly grateful for her dedication and professionalism. Lerato, you are a force to be reckoned with, and I hope you continue to help others as wonderfully as you have helped me. Thank you so much!
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Replies (0)NH
Nontobeko H
1 reviews | Active since Jan 2020
8 Jul 2025, 18:01
Pure nonsense
Pure nonsense, zero consideration. I have never been so frustrated with a company in my life. I would never ever recommend anyone to do business with this nonsense, these people will give you after hours number only for them to say oops, can only help during office hours. What madness is that. My electricity was switched even though I paid the mere R120 that I owed during office hours and sent these nonsense the proof of payment. Let me be very clear, I will report you to every single platform that i can report you.
Helpful (0)
|Replies (0)NH
Nontobeko H
1 reviews | Active since Jan 2020
8 Jul 2025, 18:01
Pure nonsense
Pure nonsense, zero consideration. I have never been so frustrated with a company in my life. I would never ever recommend anyone to do business with this nonsense, these people will give you after hours number only for them to say oops, can only help during office hours. What madness is that. My electricity was switched even though I paid the mere R120 that I owed during office hours and sent these nonsense the proof of payment. Let me be very clear, I will report you to every single platform that i can report you.
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Replies (0)AS
Amogelang S
1 reviews | Active since Jan 2020
12 Feb 2025, 16:13
Electricity switched off due to claims of owing on water bill
Worst services ever. The man assisting on accounts was not helpful. Already paid my water bill, and they claimed I still owe an amount. Electricity switched off without notifying me.
Helpful (0)
|Replies (0)AS
Amogelang S
1 reviews | Active since Jan 2020
12 Feb 2025, 16:13
Electricity switched off due to claims of owing on water bill
Worst services ever. The man assisting on accounts was not helpful. Already paid my water bill, and they claimed I still owe an amount. Electricity switched off without notifying me.
0
Replies (0)AS
Amogelang S
1 reviews | Active since Jan 2020
12 Feb 2025, 16:10
Switch off water due to claims of owing on water bill
Platinum global have the worst services ever. They switched of my electricity without notification due to claims of owing on the water bill, even the man who was handling my account on the call was not sympathetic since I have already paid the bill they notified me with, but still claimed I owed them extra amount of money for the water bill. I received bad services from this company.
Helpful (0)
|Replies (0)AS
Amogelang S
1 reviews | Active since Jan 2020
12 Feb 2025, 16:10
Switch off water due to claims of owing on water bill
Platinum global have the worst services ever. They switched of my electricity without notification due to claims of owing on the water bill, even the man who was handling my account on the call was not sympathetic since I have already paid the bill they notified me with, but still claimed I owed them extra amount of money for the water bill. I received bad services from this company.
0
Replies (0)NY
Ndiphiwe Y
1 reviews | Active since Jan 2020
10 Sept 2024, 17:22
Poor Service
This morning at 11 platinum global disconnect my electricity without any form of notification nor reason because I had paid all my bills. Been relaxing the whole day thinking the whole complex has electric problem up until I noticed at 17:30 that other units has electric. I called their after hours number 082, that's when I was told that's I was told that I am behind with water payments of which I paid a day before. So now I must wait until tomorrow morning for them to open their offices so that they can assist. Poor service ever.
Helpful (0)
|Replies (0)NY
Ndiphiwe Y
1 reviews | Active since Jan 2020
10 Sept 2024, 17:22
Poor Service
This morning at 11 platinum global disconnect my electricity without any form of notification nor reason because I had paid all my bills. Been relaxing the whole day thinking the whole complex has electric problem up until I noticed at 17:30 that other units has electric. I called their after hours number 082, that's when I was told that's I was told that I am behind with water payments of which I paid a day before. So now I must wait until tomorrow morning for them to open their offices so that they can assist. Poor service ever.
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Replies (0)sR
sehlomeng R
1 reviews | Active since Jan 2020
29 Jun 2024, 06:33
Platinum Global cutting off my lights for rental and electricity that is paid
It has been over 2 weeks since this company has switched of my light although i had paid my water and electricity bill, the worst part is that when i call their out of working hours line, the guy hangs up on us, is very rude and doesnt have interested in listening. Last night the 28th, i spent over 3 hours waiting for assistance from their out of work hours line, the guy who works insists that he was instructed by the rude guy we spoke to on the phone to switch off my electriCity, mind that i am entitled to have used the lights for the whole month, but could not even though i payed my rental and water and lights at the beginning of the month, how is it that my lights are cut 2 weeks before the last day of the month? Not only that, the month has not yet ended, i had already paid my rental for july , but yet still my lights are switched off, i cannot stay cook or use lights in a flat i have payed for twice already, and the agent, the guy on the phone cannot assist me. This morning, i call to find out if they have switched my lights on, they ignore my calls , no feedback whatsoever, no communication. Please advice a way forward.
Helpful (0)
|Replies (0)sR
sehlomeng R
1 reviews | Active since Jan 2020
29 Jun 2024, 06:33
Platinum Global cutting off my lights for rental and electricity that is paid
It has been over 2 weeks since this company has switched of my light although i had paid my water and electricity bill, the worst part is that when i call their out of working hours line, the guy hangs up on us, is very rude and doesnt have interested in listening. Last night the 28th, i spent over 3 hours waiting for assistance from their out of work hours line, the guy who works insists that he was instructed by the rude guy we spoke to on the phone to switch off my electriCity, mind that i am entitled to have used the lights for the whole month, but could not even though i payed my rental and water and lights at the beginning of the month, how is it that my lights are cut 2 weeks before the last day of the month? Not only that, the month has not yet ended, i had already paid my rental for july , but yet still my lights are switched off, i cannot stay cook or use lights in a flat i have payed for twice already, and the agent, the guy on the phone cannot assist me. This morning, i call to find out if they have switched my lights on, they ignore my calls , no feedback whatsoever, no communication. Please advice a way forward.
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Replies (0)TL
Tshepo L
1 reviews | Active since Jan 2020
11 Aug 2022, 19:20
Terrible Service from platinum global ever.
This morning at 08h38 platinum global disconnect my electricity without any form of notification nor reason because I had paid all my bills on time. This being my rent and, water and electricity account; I went to them to enquire they informed me they do see the payment and the correct reference was used and they will call enquire and I should have my electricity reconnected by the end of the day. It is now 21h17 I am sitting in the dark I have to do my assignments and get prepared for work. This is not how you treat a paying customer and when they want their money they quick to disconnect but in resolving problems they don't attend.
Helpful (0)
|Replies (0)TL
Tshepo L
1 reviews | Active since Jan 2020
11 Aug 2022, 19:20
Terrible Service from platinum global ever.
This morning at 08h38 platinum global disconnect my electricity without any form of notification nor reason because I had paid all my bills on time. This being my rent and, water and electricity account; I went to them to enquire they informed me they do see the payment and the correct reference was used and they will call enquire and I should have my electricity reconnected by the end of the day. It is now 21h17 I am sitting in the dark I have to do my assignments and get prepared for work. This is not how you treat a paying customer and when they want their money they quick to disconnect but in resolving problems they don't attend.
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Replies (0)