Prestige Metering Services
Claimed Business
Prestige Metering Services
Claimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#7Ranked In Utilities
3h 2mReply Time
-100 NPSUnlikely
Replied to 50% of negative reviews
Reply time on negative reviews: 3 hours 2 min
Ranking
#7
in Utilities
Avg Reply
3h 2m
NPS Score
-100
Recommended: Unlikely
Replied to 50% of negative reviews
Reply time on negative reviews: 3 hours 2 min
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencezC
zamaDUNGE C
1 reviews | Active since Jan 2020
18 Feb 2026, 09:31
payment made but not power
I had my electricity cut off , which is was meant to be paid by my landlord yesterday, after a long back and forth,I was advised to make payment for my electricity to be connected. I also sent the proof of payment to prestige and requested for the power to be reconnected. Then they was that will have to wait for the payment to reflect before they can reconnect my power in my apartment. which could take a 3 business days for it to show. I was ill advised by the consultant because my understanding it that when the payment is made then they will reconnect my power.
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zamaDUNGE C
1 reviews | Active since Jan 2020
18 Feb 2026, 09:31
payment made but not power
I had my electricity cut off , which is was meant to be paid by my landlord yesterday, after a long back and forth,I was advised to make payment for my electricity to be connected. I also sent the proof of payment to prestige and requested for the power to be reconnected. Then they was that will have to wait for the payment to reflect before they can reconnect my power in my apartment. which could take a 3 business days for it to show. I was ill advised by the consultant because my understanding it that when the payment is made then they will reconnect my power.
0
Replies (0)PS
HS
HA S
1 reviews | Active since Jan 2020
10 Mar 2025, 10:37
Prestige Metering are the worst greedy company
The worst metering company there is. They love money too much. They will disconnect your electricity for R100 owing an expect to pay reconnection for R1 000. That is 10x more than the amount owing. Worse of the electricity is on a prepaid meter. The whole team there seem to make sure that they make profit out you no matter what. Wish there was a way to report them to NERSA
Helpful (0)
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HA S
1 reviews | Active since Jan 2020
10 Mar 2025, 10:37
Prestige Metering are the worst greedy company
The worst metering company there is. They love money too much. They will disconnect your electricity for R100 owing an expect to pay reconnection for R1 000. That is 10x more than the amount owing. Worse of the electricity is on a prepaid meter. The whole team there seem to make sure that they make profit out you no matter what. Wish there was a way to report them to NERSA
0
Replies (0)AN
Amantha N
1 reviews | Active since Jan 2020
4 Mar 2025, 07:49
Prepaid not installed as per clints specifications
I app**** on the 25/2/2025 to convert from billing electricity to prepaid and gave the company a week to convert. Today I received an email sent to the incorrect address on Friday that they can only install on the 13th March. Yet heir form asks what date does the client want the installation. See my response theI submitted my application on February 25, 2025, to switch from billing electricity to prepaid, allowing the company one week for the conversion. Today, I received an email—sent to the wrong address on Friday—informing me that the installation can only be scheduled for March 13. This is unacceptable, especially since their form clearly asks for the client’s preferred installation date. I expect this issue to be addressed promptly.I submitted my application on February 25, 2025, to switch from billing electricity to prepaid, allowing the company one week for the conversion. Today, I received an email—sent to the wrong address on Friday—informing me that the installation can only be scheduled for March 13. This is unacceptable, especially since their form clearly asks for the client’s preferred installation date. I expect this issue to be addressed promptly. I don't understand why I have to wait until my new electricity bill arrives for the installation. On your form, you asked when I, as the client, would like the installation to take place, but ultimately, it seems to be up to Prestige to decide. I am extremely dissatisfied with your service. I have expressed that I cannot afford the substantial monthly charges, yet you still dictate when I should convert. This is frustrating; it feels like your system only caters to your needs, not to those of the client. What kind of service is this? Please expedite the installation. I refuse to leave the situation as it is.
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Amantha N
1 reviews | Active since Jan 2020
4 Mar 2025, 07:49
Prepaid not installed as per clints specifications
I app**** on the 25/2/2025 to convert from billing electricity to prepaid and gave the company a week to convert. Today I received an email sent to the incorrect address on Friday that they can only install on the 13th March. Yet heir form asks what date does the client want the installation. See my response theI submitted my application on February 25, 2025, to switch from billing electricity to prepaid, allowing the company one week for the conversion. Today, I received an email—sent to the wrong address on Friday—informing me that the installation can only be scheduled for March 13. This is unacceptable, especially since their form clearly asks for the client’s preferred installation date. I expect this issue to be addressed promptly.I submitted my application on February 25, 2025, to switch from billing electricity to prepaid, allowing the company one week for the conversion. Today, I received an email—sent to the wrong address on Friday—informing me that the installation can only be scheduled for March 13. This is unacceptable, especially since their form clearly asks for the client’s preferred installation date. I expect this issue to be addressed promptly. I don't understand why I have to wait until my new electricity bill arrives for the installation. On your form, you asked when I, as the client, would like the installation to take place, but ultimately, it seems to be up to Prestige to decide. I am extremely dissatisfied with your service. I have expressed that I cannot afford the substantial monthly charges, yet you still dictate when I should convert. This is frustrating; it feels like your system only caters to your needs, not to those of the client. What kind of service is this? Please expedite the installation. I refuse to leave the situation as it is.
0
Replies (0)MM
Matlala M
1 reviews | Active since Jan 2020
25 Nov 2024, 09:03
Ruthless company with no ethics
Prestige metering is ruthless, being their customer under a BC is a horrible experience. I estimated their bill because we didn't receive our statement, they cut off our electricity for that short payment of R145 expecting us to pay the R1000. These are *******, they don't care whether you have been paying for whatever years, no . Professional ******* don't care just like any other *******.
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Matlala M
1 reviews | Active since Jan 2020
25 Nov 2024, 09:03
Ruthless company with no ethics
Prestige metering is ruthless, being their customer under a BC is a horrible experience. I estimated their bill because we didn't receive our statement, they cut off our electricity for that short payment of R145 expecting us to pay the R1000. These are *******, they don't care whether you have been paying for whatever years, no . Professional ******* don't care just like any other *******.
0
Replies (0)D
Dineo
1 reviews | Active since Jan 2020
31 Jul 2024, 13:16
Great service at Prestige Metering
My experience with Prestige Metering Services was really prestigious!!! Christiaan and Jeandre, thank you so much for making this process so quick, efficient and painless. The onboarding was so simple and I was kept up to date throughout the entire process. Keep up the great work! I commend your professional service. You definitely get 5 stars from me 🤩
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Dineo
1 reviews | Active since Jan 2020
31 Jul 2024, 13:16
Great service at Prestige Metering
My experience with Prestige Metering Services was really prestigious!!! Christiaan and Jeandre, thank you so much for making this process so quick, efficient and painless. The onboarding was so simple and I was kept up to date throughout the entire process. Keep up the great work! I commend your professional service. You definitely get 5 stars from me 🤩
0
Replies (0)PM
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Naairah M
1 reviews | Active since Jan 2020
29 Apr 2024, 12:50
Efficient and good client service
Prestige Metering Services was incredibly responsive and acted quickly to ensure that my prepaid meter was activated on short notice. The technician was also on site ahead of time and everything went smoothly. I appreciated that when I called in, any issues were resolved as a priority. Many thanks to the team!
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Naairah M
1 reviews | Active since Jan 2020
29 Apr 2024, 12:50
Efficient and good client service
Prestige Metering Services was incredibly responsive and acted quickly to ensure that my prepaid meter was activated on short notice. The technician was also on site ahead of time and everything went smoothly. I appreciated that when I called in, any issues were resolved as a priority. Many thanks to the team!
0
Replies (0)