PN
Precious N
Active since Jun 2016
14
Reviews
0
Industries
Reviews
14 reviews3 months ago
Unhelpful staff member victimizing students
My nephew is a returning student and was at EEC springs campus yesterday ( 21 January) he went to register and was in the queue from 9:30 in the morning and at 12midday students were sent back home and told they were done working for the day where as the college closes at 16:30pm and was told he should return today (22 January) Today he went back to the campus and was there in queue for over two hours Nomvula Moloi who works in the registrations office the lady who was supposed to be assisting the students sat there on her laptop and indicated that she was busy and they should sit and wait for her to finish what ever she was doing on the laptop. When he notified me of the incident I requested for her details so as a parent I can call and enquire the lady then further proceeded to victimize him stating that she would not be assisting him any further because he asked for her personal details and he will see who will assist him with his registration process. As a parent I do not send my child to College to be a victim of bullying from adults who are employed by the college. He was then further told he cannot register N5 and N4 subjects concurrently on a full time basis but would have to do the two remaining N4 subjects before moving to N5 subjects , which based on my knowledge is not accurate.
0 replies
11 months ago
Emma, clicks Benoni outstanding service
I would like to give a huge mention to Emma who works at clicks-lakeside mall she practices proper customer service and makes the customer feel special. There was a recent special of body massagers I went up n down looking for one n it was sold out online n in store. Following a call from clicks with Emma she committed to looking every where to try n find one, she also gave constant updates of the search process so I do not get left in the dark. A day later she was able to find one and contacted me to inform me I can come through for it. Needless to say I got my massagers all thanks to Emma and her dedication to uphold the standards of clicks..
0 replies
11 months ago
Bunch of ****mers
My dad too out an investment with Glacier he passed away in 2021 when we initially enquired about the investment they requested for a letter of Authourity which after a lengthy process we finally received . all documents have been submitted to glacier via our lawyers we have been going back and forth for months jumping through hoops to meet their demands and now that the investment needs to be paid out we are being told oh actually due to a case that happened 3 years ago and as per a decision taken by management last week all letters of authority must have the investment number showing on the letters and all pending cases are thus affected which is a ton of bull**** how do you decide that I'm implementing this new rule and your pending case from last year due to their delay tactics will be affected aswell now we need to make further payments to have the letter amended. Why are you making your problems your clients problems
348 replies
15 months ago
Vodacom is a **** that will leave you paying for a contract whose services you are no longer enjoying
After struggling with my WiFi network connection for close to two years vodacom has not been able to resolve the issue nor do they want to cancel my contract. They just enjoy pocketing my money while failing to give me proper service.. Following multiple complaints over a period of a year in December i was told the router is what is faulty and i need to book it in and get a new one but they failed to tell me there would be costs involved . When i got to Vodacom at lakeside mall to book in the router I was told its out of warranty and if i wanted a new and it costs more than my current one I would have to cover the difference and if I reject the quote they give me id be liable for a R200 charge.. Bunch of ****mers i regret the day I joined the Vodacom network I cannot wait for my contract to end since they refuse to cancel it …I will never look back thats for damn sure 10 years of loyalty and this is how they pay me back 🚮🚮
159 replies
17 months ago
****ty network and unfulfilled contract obligations
I took out a home internet router with Vodacom network has been bad since after covid I have complained multiple times they are very quick to close a ticket without assisting. My internet speed is below 1 and when I request they cancel my contract they want me to pay the remaining premiums even though they are failing to fulfil their contractual obligations. Now their recent excuse is that I need to book in the router for repairs when it’s working and they clearly indicated one year ago that the problem is the overload on the existing towers in my area.. Vodacom is a ****ty service provider and would never recommend it to anyone I regret the day I took out a contract with them.
248 replies
25 months ago
ABSA bank unable to assist with a ***** case
I called into ABSA which is my bank that I have been with for years to report ***** and the consultant I spoke to indicated that she cannot do anything to assist me open a case against another account which I paid money into purchasing an item regardless of the fact that the items received were incorrect. I was informed a case can only be open in an event where items were never delivered. So why do you then insist we report ***** when you will do absolutely nothing to help.
112 replies
32 months ago
Poor service and unfulfilled promises
I placed an order on the 28th of August which was due for delivery on the 29th of August it is now the 30th of August and my delivery has still not been done .when I called into their customer contact centre I was informed that the delivery was given to an external courier company which could take up to 3 days to deliver the gift which was not communicated with me when the order was made . I was promised delivery scheduled for the 29th of August.
0 replies
34 months ago
Inconsistency in communication
I have had Vodacom make changes to either my packages or my premium amounts this has happened twice since January. When I query the matter with Vodacom all I get is excuses to say communication was sent out they are not sure why I did not receive that specific communication but when it is time to receive my monthly invoice then they suddenly have my contact info.
106 replies
47 months ago
poor delivery service
RAM couriers is really incompetent when it comes to delivering parcels on time. I waited for my delivery for about a week the driver went to the wrong address twice and the error was blamed on me saying I provided an incorrect address on my waybill. I had to call in everyday to check if I would be receiving my parcel only to be told yes but nothing came of it . When I requested to pick up the parcel myself since they are failing to deliver I was told they don't have an option for collection and I would receive the parcel the next day . It has been a week and I am still waiting for my DELIVERY.
1213 replies
64 months ago
Enough is enough with MTN
On top of the fact that I've had network problems for over three weeks now. I load airtime and suddenly its gone and i get a message that my auto renewable daily data has been loaded which i didn't subscribe to. When i try to cancel it it says i don't have any active subscriptions but the call center agent can see it on their system.. such a **** network lately I've been with mtn for over three years without any problems but enough is enough now
0 replies
Review Distribution
5 Star
2 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (85.71428571428571%)