Active since Jun 2016
23
Reviews
0
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Reviews
23 reviews47 months ago
Ridiculous Service
I have been waiting almost 3 weeks if not more to have my ufiling account unblocked. Every day when I call I am advised that they have escalated it to the relevant department. Service has been ridiculous really. I don't know what more I could do. I call and email everyday but to no avail. I sent in my copy of identity document but still no luck. I need my account unblocked.
0 replies
48 months ago
Confused and dissapointed
I have submitted all my documentation for a claim against early stage cancer, capital disability and access cover which is included in my life plan. With my dismay I called to follow up on thr progress of my claim and was advised that it was declined under the capital disability and early stage cancer. I await the full report of why my claim has been declined. Why does discovery offer early cancer claim if a stage 1 or 2 breast cancer is not covered ? Furthermore I have screengrabed particular details regarding these covers from the Discovery web page, whereby I provided sufficient evidence to support it. Furthermore my access cover is not granted either. I need clarity please.
268 replies
55 months ago
POOR CORRESPONDANCE
Good Day I have tried numerous times in the past month to contact NSFAS but the network always seems to be congested when i call. Furthermore i have sent numerous mails and had no response whatsoever. I also sent a message on facebook but to no avail. Please I request assistance.
0 replies
56 months ago
Dissapointed
Very disgusted and dissapointed in the service and especially the food I received. Not packaged correctly. A tartar sauce missing. To top it all off 5 little pop prawns whereby the veins are not even removed, which left my mouth all sandy. I had to throw it away. The food all tasted like old oil. It was obviously made in old oil/ used oil. I had to give it away as well. I cant believe I wasted my money. Compared to the other fish aways I am very very disgusted.
0 replies
58 months ago
HELP
I need help please. I tried the whatsapp communication but i get no correspondence today. I would like to know about debichecks on my account that i did not authorise. Ridiculous amounts went off my acoount for the first time in months. Could i please that someone calls me asap
53 replies
64 months ago
Dissapointed and robbed
I am dismayed at the service I have received from this casino. To date I still await a response on my deposit query I logged 4 days ago. The casino claims to wait for a response from my bank and when I contacted my bank they know nothing of this . I did a deposit on the 20st January 2021 of R200 and it was successfully credited to my casino account ,but than i did another deposit of R200 like 32 minutes after that for the same amount but my account was not credited. When I sent the 2 proof of payments I realised that the one I did effective date was for the 21st January, so I initially thought it will probably update the next day but it didn't. I feel cheated because I have been a loyal player and this is my money I am talking about. To date I requested management to contact me but no one has. I find it ridiculous, and frustrating having to deal with this casino. I have decided to review it on every social media and to inform my friends and family who are active players on this casino.
0 replies
74 months ago
Waiting...
Good Day Please can I be assisted. I have been on the online chat yesterday and today following up on my claim submitted on Sunday. I know it goes through validation processes but all I requested was at least to be kept on par. I was told yesterday and this morning that the representative busy with my claim will get back to me but still to no avail. I left an email as well. I am taken aback because we will be going on lockdown and I am not certain what will happen to my claim. Please I urge you to please be in contact with me.
210 replies
77 months ago
I have no words for this service!
Good Day It's been a month almost and yet I am still to hear about my order. I placed it on the 29 November to be delivered to the Investec Lockers in Sandton Johannesburg. This is extremely unprofessional and unacceptable. No one bothers to call me or to advise me what is happening. I have sent numerous emails and the only responses I get back is that they working on resolving the issue. I want my money back immediately. I do not want that order anymore it was meant to be a gift for someone for Christmas. I am extremely dismayed at your online service at Makro. I request a call and an answer today.
122 replies
77 months ago
Dismayed and Annoyed
Good Morning I tried again to call this morning and it said you are closed for training. I am very much dismayed and annoyed now. I find this unacceptable that my parcel has not been delivered yet and that you have training now during this season. I placed my order on the 6th December already and I requested a change in address also and to date still no response via email or via calling the call centre. Its frustrating. I urgently need a response today. My order placed was a gift for a friend. This is really pathetic and of this is the case I want my money back.
0 replies
81 months ago
DISSAPOINTED
Good Day Please note that I am a bit disappointed in the service I received from SAA. Numerous emails I sent and received the service request numbers but to date had no response.i have noted the urgency in changing my maiden surname on my membership to my married surname. I have sent my marriage certificate as requested but when I log on my maiden surname is still on. I called and I ran out of airtime and was advised that I could change it on my profile online but it does not allow me to do so. Please I urge you to correct my surname. I couldn't wait any longer so I had to book my ticket and used my old membership number in hope's it would not change when I do the change in my surname. A response would be appreciated. Regards Chantelle Service Request No: SR1918217 Membership Number:32996613
0 replies
Review Distribution
5 Star
2 (8.695652173913043%)
4 Star
1 (4.3478260869565215%)
3 Star
2 (8.695652173913043%)
2 Star
2 (8.695652173913043%)
1 Star
16 (69.56521739130434%)