MM
Menyatso M
Active since Jun 2016
29
Reviews
0
Industries
Reviews
29 reviews25 months ago
Disappointed with Standard Bank Gold Credit Card Division's Lack of Response
I am deeply disappointed with the service provided by Standard Bank Gold Credit Card Divisionregarding my request to close my credit card account and receive proof of closure. Despite my clear instructions and expectations, I have not received any communication or documentation confirming the closure of my credit facility. It is unacceptable that Standard Bank has failed to address my request and has resorted to using incorrect contact information(Mobile numbers). The outstanding amount is settled on my credit card and was done before the due date, I expect prompt action to close the account and provide me with the necessary documentation.
112 replies
27 months ago
Delivery issue
I am writing to address a significant concern regarding my recent order, number #37767, placed with Eleven Past. Upon placing my order, I was led to believe that your company adheres to a delivery timeline of 5-12 working days, as advertised. However, after reading numerous reviews online, it has come to my attention that this is not the case for the majority of your customers. In fact, approximately 99% of the reviews I encountered lamented delays well beyond the stated timeframe, which reflects poorly on your company's reputation for timely delivery. Due to the unsatisfactory delivery performance, I have escalated this matter to HappyPay, the payment service provider I used for this transaction. Should my order fail to be delivered by the 13th of this month, I kindly request that you cancel it immediately and notify HappyPay to cease the associated debit order scheduled for the 15th of this month. Furthermore, I must express my disappointment with the lack of transparency and reliability in your communication. On the 5th of February 2024, I reached out to your customer care team seeking clarification on the status of my order. I was assured that the dispatch would occur the following day, with delivery expected by the 9th of February 2024. However, today, on the 9th of February 2024, when I requested the tracking number for my order, I was informed that it has yet to be dispatched. This inconsistency between promises made and actions taken is unacceptable, particularly as a first-time customer of Eleven Past. I value honesty and integrity in businesses I choose to support, and unfortunately, my experience thus far has not aligned with these principles. I urge you to take immediate steps to rectify this situation and restore confidence in your company's ability to fulfill orders in a timely and transparent manner. I appreciate your prompt attention to this matter and look forward to a swift resolution.
0 replies
27 months ago
Cancel the order and remove the details of this purchase from my credit profile
I am writing to express my frustration regarding order B4264947-01,which was placed on the 22nd December 2023. Unfortunately, despite multiple assurances from team members, the item has not been delivered. Given, the continued delays and lack of clarity on the delivery date. I have decided to cancel the order. I disputed the debit order for this purchase on the 15th January 2024. I kindly request that the amount due( including interest and other charges pertaining to this order) be promptly added back to the credit limit. I believe cancelling the order is the most sensible course of action at this point since the shipment has not taken place. I request you remove this credit with the credit bureaus. My account balance before the purchase was R0.00
290 replies
28 months ago
Request for refund for missing item in my order
On the 18th of December 2023, I bought four items and only three items were delivered on the 22 December 2023. On the day of the delivery, I wrote an email, and a reply was received on 23 December 2023. The customer care agent by the name of Abulele X informed me that the matter had been escalated to the warehouse department. On the 5th of January 2024, I wrote to Payflex to assist me to get a refund from Superbalist. I received a confirmation from Payflex that an email was sent to Superbalist but there was no reply from Superbalist. I need a refund for the OJ Peak Cap Navy which was not on my package. The order number is 21858311
0 replies
28 months ago
A **** at Sanlam Sky
There is a **** going on with Sanlam Sky whereby you receive an SMS notification informing clients that their premiums are in arrears. I have been checking for my salary pay advice for stop orders for the past nine months and no payment has been missed. The amount in arrears is for nine months and if so I would like to receive a refund for premiums paid to the investment and invest the funds in another insurance company. You need to investigate your employees for *******ion because they know the ins of your company. Please get your house in order because you will lose clients
645 replies
29 months ago
Urgent request for a refund
recently paid Mangaung Metropolitan Municipality . I used the Capitec Bank app to make a payment. The amount paid was more than what I was prepared to pay. The app gave me problems and ended paying the full amount. I visited the Loch Logan Capitec bank for assistance to reverse the payment and the branch manager told me that there is nothing he can do to help to reverse the payment. The kind of service received from the branch was appalling. I did not expect such kind of service from the branch manager. I could have come up with another way of making sure the client is satisfied by trying other means if you are in such kind of position. I request Pay@ to refund the amount paid to Mangaung Municipality to my account as it is not yet reflected to the records of Mangaung Municipality. The amount that I planned to pay was R1000 and the amount debited from my bank account was R14,374-27. I need the funds urgently to pay outstanding debit orders and other commitments. The transaction took place on the 16 November 2023 at around 08h30. My pay@ reference number is 113301005588995. The land line for pay@ is not working and their email doesn't not have auto reply. The needs to be adjusted so that you can only add the amount to be paid not showing the whole balance when you pay on the app.
73 replies
29 months ago
Urgent request for refund
I recently paid Mangaung Metropolitan Municipality . I used the Capitec Bank app to make a payment. The amount paid was more than what I was prepared to pay. The app gave me problems and ended paying the full amount. I visited the Loch Logan Capitec bank for assistance to reverse the payment and the branch manager told me that there is nothing he can do to help to reverse the payment. I request Pay@ to refund the amount paid to Mangaung Municipality to my account as it is not yet reflected to the records of Mangaung Municipality. The amount that I planned to pay was R1000 and the amount debited from my bank account was R14,374-27. I need the funds urgently to pay outstanding debit orders and other commitments. The transaction took place on the 16 November 2023 at around 08h30. My pay@ reference number is 1133010088995. The land line for pay@ is not working and their email doesn't not have auto reply. The needs to be adjusted so that you can only add the amount to be paid not showing the whole balance when you pay on the app.
0 replies
34 months ago
Are you running bankrupt by stooping this low
I received sms from MBD and do not anything about these people. MBD threatens to take legal action against me with the amount of R1200 they claimed is due to Truworths. I have never set foot in any Truworths store for more than SEVEN years. Truworths used to send me sms to reopen my account with them but I did not use the vouchers to go and buy from their stores. It is funny that in those sms they did not show the amount due to them(Truworths). The store card was destroyed a long time ago and I did not share my store card with anyone. I got a credit report from two well-known credit bureaus and this has not been reflected on the report. I request that my name is cleared or I take legal action against Truworths and MBD.
53 replies
34 months ago
BOGUS MBD
I received sms from MBD and do not anything about these people. MBD threatens to take legal action against me with the amount of R1200 they claimed is due to Truworths. I have never set foot in any Truworths store for more than SEVEN years. Truworths used to send me sms to reopen my account with them but I did not use the vouchers to go and buy from their stores. It is funny that in those sms they did not show the amount due to them(Truworths). The store card was destroyed a long time ago and I did not share my store card with anyone. I got a credit report from two well-known credit bureaus and this has not been reflected on the report. I request that my name is cleared or I take legal action against Truworths and MBD.
159 replies
55 months ago
THANKS A LOT
The refund was deposited into my bank account the day after writing a review on hellopeter.com. All the reviews I posted on hellopeter.com were removed. However, I say thank you for processing the refund in less than 24 hours.
0 replies
Review Distribution
5 Star
1 (3.4482758620689653%)
4 Star
2 (6.896551724137931%)
3 Star
6 (20.689655172413794%)
2 Star
9 (31.03448275862069%)
1 Star
11 (37.93103448275862%)