NJ
niquita J
Active since Jul 2016
34
Reviews
0
Industries
Reviews
34 reviews2 months ago
Poor service from Suzuki
Two weeks ago, I called Suzuki in PMB wanting to purchase a car. I knew what car I wanted and wanted the sales person to begin process. Getting him to get back at me was huddle because he often said they had power outages. Anyway, finally sent the required papers and it took him a while day to get back to me. Once I received the approval form different banks, I wanted them to change the lending interest offered on the deal based on my credit score and other things. Two weeks later, I haven't heard anything from those people. As a motivated buyer this is very disappointing that I now need to go to a dealer that's far from me and have to do the process again.
0 replies
3 months ago
Poor service from FNB PRIVATE CLIENT
I am a private client of FNB who lives abroad. I forgot my password to access the banking APP. I called the bank and I was sent around for almost 30 minutes and they still couldn't help me reset my password. The agent I spoke to, then suggested that I call my private banker who can help me. my banker my on leave but there was someone standing in for her. She took couldn't help me reset my password to gain access my banking. I was told to go to a branch even after explaining that I was ot based in South Africa. I am absolutely appalled and disgusted by this to say the least. I'm expected to fly to SA just to reset my password when there's technology. I then proceeded to ask the private banker to help me close all my accounts so I can move to another bank. She referred me to another person, who was suppose to call me later. It's been closed to a week and I haven't heard back from the private banker as well as the person who's suppose to help me close my accounts. This is not acceptable because I'm unable to make important payments and other stuff due to this level of poor service. So, if are a South African abroad be aware if you are banking with FNB.
56 replies
9 months ago
HERTZ IS A ****MER!!
I rented a car from Hertz at the airport. I wanted to extend the car for 3 days. I called them and I spoke to one of their consultants, who then said for an extra 3 days the price will be R845.00. I agreed and the money was debited from my account. When I returned the car, the company deducts R1423.00 from account again. When I called to enquire, I was told that the second charge is for the extra 3 days. The correct price was the second price not the first one. They did reverse the R845.00. However, that's not the price agreed to. I extended the rental under the impression it's R845 not R1423.00. The person who made a mistake should pay the difference not me. I believe they deliberately gave me a lesser price but charged me more so I can extend the rental. This is daylight ******* and when I contact them via emails they aren't responding to my emails. So, I'm warning people to be very careful when they are renting from this company because they will **** you of your hard earned money and not even bother to help you. This is absolutely disgusting and unacceptable. BEWARE OF ****MERS
0 replies
14 months ago
Professionalism at its peak.
I extend my utmost appreciation to Mr Mdletshe who helped me with my claim. My car was involved in a car accident and he handled my claim with great respect. I AM MOSTLY appreciative of how he communicated to me in IsiZulu and using the appropriate language.
71 replies
14 months ago
Bank of ******-close your Acc today!
In December I reported a ***** case with tyme Bank after 50k was transfered from my account without my consent. Upon report the bank said they will investigate. After this, they said I need to up a case with the police which I did. 15 Jan I sent them the case number and affidavit. During this time the bank never bother to call or email to update me about the case. I then followed up on 1Feb. They said I need to send an affidavit and police case no. I told the agent I spoke to that I had sent the stuff already. She went to check for the email and found it. Which means they never checked or did any investigation. Today, it's 5 March but I have never gotten any feedback from them. When I call, they cut my call. I am convinced that the bank is ****ming it's customers. So I am warning others to close their bank accounts and move their money to other banks. It is important to mention that my money was in a goal account and it was transfered to my day to day transaction account.
71 replies
43 months ago
SCAMMERS FOR LIFE!!!!!!!
My mom lay-byed furniture from this store in one of their small town branches. She went to the store to a partial payment on the 15/09. The manager swiped the entire balance without my mom's consent. She was left with no more to pay her other commitments. They asked for her bank statement so they can refund her in 4 working days. She did that but till now she hasn't received her money. This has caused a lot of health issues for her, as she was unable to make payments on her other commitments. They used her naivity for their gain and to meet their targets. Every time she calls the store, she is told that the manager is at another branch. This happened in Umzimkhulu. They take advantage of people in these small towns because they are trusting. RETURN MY MOTHERS MONEY!!!! YOU FAILED TO UPHOLD THE TERMS OF YOUR CONTRACT.
0 replies
61 months ago
Vodacom canceled my numbers without my knowledge.
I recently learnt that vodacom deleted my numbers and recycled them without my knowledge. I ask them to give me my numbers back as they are linked to my banking and all legal documents. They didn't even try to recover the numbers for me but flatly told me it can't be done. This is dishearting when I think about the length of time I've had these numbers. I'm currently blocked out of my banking apps as I can't get verification codes. Additionally, I'm worried about identity theft as all my important personal info is linked to those numbers. The weird thing is they keep asking me to renew a contract with them but they can't even bother to help me with a serious issue as this one. It would have been nice to get a notification about the cancellation of my numbers but there wasn't.
159 replies
61 months ago
Homeless because of a 3rd party dismissed/ignored claim
I'm a third party for a claim. Since the accident happened in January they haven't communicated anything to us. I called to ask about my claim, I was told to resubmit the documents again. This I already did in January. I have lost income due to this because I used the car to get me to work. The bank is threatening to reposses the car and I've lost my work because of this. My credit score is going down the drain due to this. Their client was in the wrong yet they taking me from pillar to post about my claim. My family is hungry, I can't take my kids to school since the car was our source of income. Now I have to use any small money I get from piece jobs to call them, where I'm transfered from 1 agent to another. I'm am deeply sickened by this company's lack of empaty and how dismissive they are about an issue that has made my family homeless and hungry.
0 replies
62 months ago
Fnb scamming me over unknown INT debit balance.
FNB has been charging me a fee of R250 or so for months and it's recorded as Int debit balance. I enquired about this and they telling me that it's for an overdraft I took with them in 2019. I don't remember asking for an overdraft with them. Worse they telling me I've used 20k of this money but I don't know when or how. I asked for a record of my request n they couldn't, they only have an agreement which is not signed by me but stated that it was opened online and accepted online. I'm furious because I don't remember making this request and they aren't telling me when I used the money or where. I feel like I'm being scammed by my own bank and they aren't giving me clear answers. I find myself paying monthly fees above R500.
106 replies
68 months ago
Unhappy client
I am a loyal client of Miway. I am highly disappointed by their recent service to me. I made a claim on the 28 August and I successfully submitted my claim on their user friends App. After three days no one had contacted me about my claim, so I waited. On the 5th day, I decided to follow up on their online chat. I was then told that my claim was waiting for assessments. I continued waiting till the 7th day. It is my understanding that miway claim takes between 3 to 7 working days. I went back to their online chat to follow and I was told the same thing. Since then, everyday I've been doing follow up but they keep telling the same thing that my claim is being assessed. I was given contact details of the person who is handling my claim, I called the person and he never answered. I emailed he never emailed back. I went back to their online chat asking their consultants to ask the claim handler to update me. I was promised that he would call me but he never did. This has been a really difficult time for me and my family as we don't have a car and no one is updating us on what's going on. My take is, the company is trying to avoid paying my claim and they just hoping that I will eventually tire and fix the car myself. This really upsetting as I've never missed any premium payments and I even took their life cover policy as I thought they were reputable company that will assist me in my time of need. I don't know who can assist me with this matter as I am failing to get any updates on my claim.
53 replies
Review Distribution
5 Star
3 (8.823529411764707%)
4 Star
2 (5.882352941176471%)
3 Star
3 (8.823529411764707%)
2 Star
4 (11.764705882352942%)
1 Star
22 (64.70588235294117%)