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Active since Sep 2009

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14 reviews

Buco

10 months ago

Dear Buco Management, I am writing to express my extreme dissatisfaction with the level of service I have received from your store. On September 18th, I purchased roof sheets from Buco. When the items were delivered, my builder immediately noticed that

extremely poor customer service experienced at the Tokai branch. Not Happy At All

0 replies

Goudini Spa

10 months ago

Decline in services and Maintenance at Goudini spa

As long-standing members of the ATKV and loyal visitors to Goudini for more than 20 years, we feel compelled to raise serious concerns about the steady decline we have noticed in the care and upkeep of the resort. We have been members for the past 14 years, and while some units have indeed been upgraded, the main attraction—the pools—have been increasingly neglected. During our recent visits, we noted the following issues: The pool water is consistently murky. Several tiles are chipped, leaving dangerously sharp edges. Both my wife and my son sustained injuries to their toes as a result of the sharp edges in and around the pool areas. The baby pool pump was not working, resulting in no warm water being circulated. This was the coldest the lower pool has been in all my years visiting Goudini Spa The baby pool’s edges were mouldy. Furthermore, the standard of cleaning services has dropped noticeably. We had to request cleaning on the third day of our five-day stay. And even then, the beds were not made, the floors were not mopped, and the bathroom was not cleaned We trust that ATKV will take these concerns seriously and will do their utmost to address them accordingly. We remain committed supporters of ATKV and hope to see Goudini restored to the high standards that made it a premier family destination in the past for our family.

0 replies

McDonald's

47 months ago

Old salad, no drink

We went to Macdonald's Tokai this evening for supper and bought the following: Two Big Mc meals One chicken salad One Happy meal Both Big Macs were fine and tasty. The same could not be said about the chicken salad. Everything in the salad bowl besides the lettuce was old and dry. I will not be buying another chicken salad at any Macdonald's franchise again. The Happy meal was also fine except the fact that we did not get drink that comes with the meal. We only realized this when we were on the road and too far to turn back. Thank you Macdonald's Tokai for "great" service. I will not be back. Frustrated and upset customer

0 replies

Webafrica

53 months ago

Satisfied customer due to Thokozile Mthetwa's assistance

After being put on hold for an hour this morning trying to reconnect my fiber due to a billing issue, i disconnected the call and called the sales department of WebAfrica. A young Lady named Thokozile Mthethwa answered the call and immediately assisted me, even though this was not part of her job. She managed to get the billing issue sorted within a few minutes. Thank you so much Thokozile, i really appreciate the assistance.

0 replies

Pick n Pay

54 months ago

poor quality veg combo

a few days ago i purchased the 100 veg combo (carrots, sweet potato, butternut, green peppers) from Pick n Pay in Steenberg village. I am very disappointed in the quality of their carrots. It has only been a few days and we have had to throw them away due it turning black from the mold. this was the first time that we have bought from that particular store and it was the first time that we were disappointed by the quality of the combo. disappointed customer

1 reply

DStv (MultiChoice)

77 months ago

DSTV.now unable to link

dear DSTV i have been trying, to no avail, to link my DSTV account to laptop. i have tried your ridiculously useless WhatsApp chat, as directed by the DSTV.now site. no help there either. i was on verge of upgrading my package but, i am not happy.

3 replies

Cell C

77 months ago

CELL C did not Help

during this very tough time that our country is facing amid the Covid-19 pandemic, everyone is struggling financially. and as such, we need to take all sorts of measures to make ends meet. this is the reason why i have had to cancel my wifi data package with Cell C. However, to my dismay, i was informed by the customer care assistant that their cancellations department is closed for the duration of the lockdown. which meant that struggling people, like myself is stuck with a payment that i just cannot afford to make. i was therefore left with no choice but to go the bank to cancel the debit order set up for the monthly payment. thank you Cell C for Not Helping. MBH

1 reply

Old Mutual

85 months ago

unauthorised deduction

old mutual is deducting mpney from my account to the amount of R412. it states OLDMUTCOL on the sms i receive. i have not given them authority to do so.

1 reply

Windmeul Eggs

86 months ago

Windmeul Eggs

I would like to express my disgust at the what the Windmeul Eggs compnay is doing their customers, or maybe its just me. We recently bought a Tray Of 30, supposedly, large eggs. However when we unpacked the try we found that the majoruty of the eggs were, in fact, small eggs with a few large eggs inbetween. this is totally unacceptable and I do hope that this message gets to the Windmeul Eggs company. Thank you regards disgruntled consumer

1 reply

Kellogg's

96 months ago

Kellogg's Rice Crispies - bad product

a few weeks ago i bought a box of, what i thought to be, Kellogg's rice crispies. to my dismay the product that was in the packaging was nothing like the rice crispies that my family and i came to love. instead it was this soggy mess of non-popping, non-crackling no-snap fake porridge. it was just absolutely terrible. i have subsequently contacted the Kellogg's company via email (please email below), which i got from their website. i have yet to receive a response from them. i am absolutely disgusted by their lack of response and as such has decided that i will no longer be supporting any of their products, be it corn flakes, coco-pops or noodles etc.. original email: To whom it may concern I hereby wish to lodge a formal complaint regarding the purchasing of what can only be described as a box of fake Kellogg’s Rice Crispies. The box was bought at PnP Tokai Junction, in Cape Town. We bought the box at a special price from store during a sale that the store had. We avid users of all products Kellogg’s from cereal to noodles and has always supported the brand. This is the 1st time that we have so disappointed with any of the company’s products. Instead of posting it on Hello Peter, I have decided, out of respect for the brand, to email company directly. The Rice Crispies that we have bought not only looks fake but also tastes fake, pretty much like the brands that we have tried before. Further to this, it does not have the right texture, shape and also the signature “Snap, Crackle and Pop” when pouring milk over it. Suffice to say my family is very disappointed with the product and I would like to see this addressed Box details: Manufacture date – 26/08/2018 (07:57:33) BB – 26/08/2019 L7 Box serial number – ********** 002907

0 replies

Review Distribution

5 Star

1 (7.1%)

4 Star

0 (0%)

3 Star

1 (7.1%)

2 Star

1 (7.1%)

1 Star

11 (78.6%)

Reviews

Dear Buco Management, I am writing to express my extreme dissatisfaction with the level of service I have received from your store. On September 18th, I purchased roof sheets from Buco. When the items were delivered, my builder immediately noticed that

Decline in services and Maintenance at Goudini spa

Old salad, no drink

Satisfied customer due to Thokozile Mthetwa's assistance

poor quality veg combo

DSTV.now unable to link

CELL C did not Help

unauthorised deduction

Windmeul Eggs

Kellogg's Rice Crispies - bad product

Review Distribution

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