Active since Aug 2016
26
Reviews
0
Industries
Reviews
26 reviews5 months ago
Bonitas not reachable.
You need to have at least a full hour to spare in order to reach the correct department you are looking for. Their prompts are never ending and is an absolute waste of time. I've been trying for the last two hours to reach the department responsible for handling chronic meds. The call rings and goes dead.
106 replies
9 months ago
Useless MTN and Melon networks
For the past 2 years I have been experiencing network breaks which to date has not been resolved. My device was taken from MTN on contract with their physical sim. I also have an esim on the Melon network which uses the MTN towers. For the past 2 months, I have been complaining to both service providers about both sim cards not picking up until I reboot my device. This has to be done in the mornings and 4-5 times a day. If in an emergency, both sims are not available to make calls which is completely senseless. I was advised by both Melon and MTN that a sim swap is required for both sims which baffles me as the MTN sim was given to me with the device from their shop. This network is absolutely useless with dealing with connectivity/ network complaints. I have asked repeatedly why is it only the MTN sims that are giving me issues on this device, whereas the Vodacom sim works perfectly fine...NO answers were given. Please think twice before using MTN as you will be paying for nothing.
0 replies
9 months ago
Useless MTN and Melon networks
For the past 2 years I have been experiencing network breaks which to date has not been resolved. My device was taken from MTN on contract with their physical sim. I also have an esim on the Melon network which uses the MTN towers. For the past 2 months, I have been complaining to both service providers about both sim cards not picking up until I reboot my device. This has to be done in the mornings and 4-5 times a day. If in an emergency, both sims are not available to make calls which is completely senseless. I was advised by both Melon and MTN that a sim swap is required for both sims which baffles me as the MTN sim was given to me with the device from their shop. This network is absolutely useless with dealing with connectivity/ network complaints. I have asked repeatedly why is it only the MTN sims that are giving me issues on this device, whereas the Vodacom sim works perfectly fine...NO answers were given. Please think twice before using MTN as you will be paying for nothing.
0 replies
15 months ago
Worst courier service in SA!!!!! Highly avoid!
This has got to be one of the worst courier services in the country. NO communication from their staff. Delivery instructions not followed. Durban branch phones ring till your head starts ringing. My package was meant to be delivered on Thursday last week, till now no communication. Their Head office tells me that they have asked the Durban branch to contact me. Not sure which year this contact will be made. I do not recommend using this service!!!
0 replies
15 months ago
Telkom needs to be sued!
Initial fault logged in Sept 2024 for the poor and unstable connection. Fault was incorrectly closed without a follow up being done. A new fault logged in Oct 2024, till today the fault is being investigated. My connection is worse off now then when I initially complained. I've been trying to the past week to cancel the service, but you are put on hold to speak to a consultant for 30min or more. No other option to cancel. Horrific service provider!
0 replies
19 months ago
Please reconsider if you are looking at purchasing from GWM! Haval PMB your service sucks!!!
Extremely disappointed with Haval PMB. I visited the branch to request for a quote for the replacement of my tyre sensors in May/June this year. The agent did not bother to inform me that the sensors would be covered under the vehicle warranty. He gave me a cash quote and couldn't be bothered. Fast forward to my first service after expiration of my service plan which was done at an RMI approved service station. My warranty was now voided as the service was not done with Haval. I called the branch to find out why these sensors were not initially replaced when I came in twice to have the sensors assessed and again for the quote. No answer. Now I have called the service team 5 times to request a quote to have the sensors replaced cash as they are not willing to assist me. I was told that quote will be mailed to me...this was 2 weeks ago and I am still waiting. nothing but empty promises with zero after sales service. Rather stick to a reputable brand, where you know the after sales service is available and cares about customer satisfaction.
0 replies
20 months ago
Do not make the mistake and insure with Momentum!
To be completely honest, they don't even deserve the one star that I've scored them. I am paying close to R2000.00 for a vehicle that is nearly 5 years old. I had a motor vehicle accident in April 2024 and till date I am still waiting for the insurer to return my vehicle in its pre-accidental state. It is now September and I have been chasing both them and the ridiculous assessor they've allocated to my accident. All 4 of my tyre pressure sensors have been defective since the accident which I highlighted to the assessor. I am a single female, travelling out to rural areas with no cellphone network and have since had 2 tyre punctures gone unnoticed due to this negligence. I call the call center for assistance and none of the agents are helpful or keep to promises of providing me with feedback. It's now gone a week and I am still waiting for a consultant to get their manager to sort this out. Please strongly consider moving your cover to another service provider as I have had nothing but headaches when dealing with Momentum. Now I am forced to go to the ombud for assistance.
53 replies
20 months ago
Pathetic service from Wesbank
I've app**** for vehicle finance and submitted the documents on the 14th of August. I called your call centre today twice to enquire about the quote I was to receive. Both agents were rude and arrogant. As if they were the agitated customer. I was promised feedback by close of business today ... This never occurred. Such a shame as this would have been my 2nd vehicle finance with them. I would think twice before applying for both personal and business finance with them. Looking to move my existing vehicle to a bank that actually values their clients.
106 replies
23 months ago
MTN no connection- Poor service- Money lost! Do not use MTN.
I am on your network for the last year and I am very disappointed having moved from Vodacom. I have called your call center 4 times to get assistance with my sim cards not picking up and having to switch my phone off and on in order to make calls. This is now affecting my work as my clients cannot reach me. I need my contract cancelled with immediate effect so I can move onto a service provider that actually works!
0 replies
24 months ago
Momentum Insurance a NO GO!
I lodged a claim on the 2nd of April for my windscreen to be replaced. My claim was approved and allocated to a service provider called Glasfit. I was extremely unhappy with the service provider's lack of organization and professionalism and requested that Momentum change my service provider on the 5th of April 2024. Till date I have not received any feedback from the insurer or the new service provider to have this issue resolved. Worse off, I was not approved for the original glass and had to call the manufacturer MYSELF to obtain proof that the vehicle is still under warranty. I find this to be very ridiculous coming from a large organization as Momentum. Surely you would have the vehicles details to know whether or not it is under warranty. I cannot wait to change insurers... Momentum's price does not live up to the service received or the cover received either!
53 replies
Review Distribution
5 Star
1 (3.8461538461538463%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (3.8461538461538463%)
1 Star
24 (92.3076923076923%)