Active since Aug 2016
10
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Reviews
10 reviews65 months ago
Well done, Biddulps
This has been my third experience with Biddulps, packing and moving internationally and domestically. Excellent service and the best value for money. Well done.
56 replies
66 months ago
Waiting time unacceptable - even for the COVID lockdown period
I was told to apply for motor finance through my prestige banker, Although I have been a good customer for the last 40 years, she kept on asking for more and more information, The car dealer has lost patience with me as the payment is not forthcoming, I decided after waiting for 2 weeks to contact Standard Bank Finance myself, after waiting 1 hour on the line, and being cut off regularly, a consultant eventually answered the phone. She said they contacted me but my telephone number was incorrect. The prestige banker told me they phoned an old telephone number of 8 years ago. When I phoned Standard Bank Finance today, they told me that they still had the old telephone number. Again I had to stay on the line for 20 minutes and only then did SB send me the contract. Without my intervention, I would still have waited. Please appoint more consultants!
112 replies
67 months ago
Excellent service from Honda
After my bad experience with purchasing a Renault Kwid on 21 August 2020 from Exclusive Autos and reporting the misrepresentation to the Ombuds, I experienced good service from Honda Autos Menlyn. The salespeople were knowledgeable, professional and trust worthy. The Ombuds (MIOSA) informed me that the case could take months to resolve. In the meantime I did not use the Renault as I felt unsafe and had to buy a better vehicle, Unfortunately I lost more than R50 000 on the resale of vehicle, Very good service was received from sales people, especially Matthew Stolz. .
0 replies
67 months ago
Repost Exclusive Auto please don’t remove
Misrepresentation By Exclusive auto’s salesman Jaco I am extremely disappointed. From the beginning the salesman, Jaco, was not presenting the vehicle correctly. When i received the vehicle, I notice that the windscreen looked if it will fall out . Within 24 hour I asked to cancel the purchase and use the funds to buy better car. This car had so many problems and I had to return the vehicle to the dealership on a number of occasions . The salesman gave me the number of the previous owner. When I phoned her she gave me a different name and told me the windscreen had a crack and was replaced. The vehicle has never been in an accident, (the windscreen was replaced very badly and the dealership agreed to have it fixed) Now comes the major events that resulted in a Complaint to the Ombudsman. I decided to get rid of the vehicle (at a small loss to myself) and had it evaluated. I received two shocking reports; MOST OF THE CAR WAS RESPRAYED and a finance agreement was still in place. I reported this to Standard Bank Kimberley. I was totally mislead and want all my funds back. Luckily I kept all the correspondence. The advert by the dealership stated that all their cars are of good quality and that the Road Worthy is issued immediately. I waited for more than 14 days ! Retha du Randt Copy to the Ombudsman MIOSA ref 367945
0 replies
67 months ago
Is this the same Jaco that used to work at Gauteng Motors?
Gauteng Motors Pretoria Jaco Gauteng Motors in PTA, that's a garage you should not buy any vehicle from as it took 4 weeks and several calls to Jaco before we got the plates. They never declared that the vehicle had been damaged in a accident, this I confirmed with BMW in Durban. Jaco said the car is in perfect condition. We took delivery on the Friday afternoon 29 March 2019, Saturday 30 March 2019 Tiger wheel and Tyre confirmed the one rim is bend and the Tyre had a bubble on the side. Tiger wheel and Tyre on instructions of Gauteng Motors emailed them a quotation for the repairs as Gauteng Motors confirmed they will pay for the repair. 2 month later nothing happened and Jaco suggested that we bring the car from the Westrand to PTA on Saturday 25 May 2019 as they will sort it out. On Saturday 1 May 2019, the date Jaco said we can collect the car, according to Jaco the rim got repaired but they never changed the Tyre with the bubble. After confronting Jaco about this, I assume one of the owners confronted me and asked that I leave his shop or he will contact the SAPS, I left the shop and we had an argument on the pavement. We left the shop and will take this matter further on social media which they clearly don't understand has the most power on the public.
53 replies
67 months ago
misrepresentation car sales
I am extremely disappointed. From the beginning the salesman, Jaco, was not true full. When i received the vehicle, I notice that the windscreen looked if it will fall out . I asked to cancel the purchase and use the funds to by better car. This car had so many problems and I had to return the vehicle to the dealership on a number of occasions . The salesman gave me the number of the previous owner. When i phoned her she gave me a different name and told me the windscreen had a crack and was replaced. (it was done very badly and the dealership agreed to have it fixed) Now comes the major event that resulted in a Complaint to th4e Ombudsman. I decided to get rid of the vehicle (at a small loss) and had it evaluated. I receive two shocking reports, MOST OF THE CAR WAS RESPRAYED and the was a finance agreement still in place. I reported this to Standard Bank Kimberley. I was totally mislead and want my funds back. Luckily I kept all the correspondence. The advert by the dealership state that all cars are of good quality. and the Road Worthy is issued immediately. i waited for more than 14 days !
0 replies
67 months ago
Misrepresentation
I am extremely disappointed. From the beginning the salesman, Jaco, was not true full. When i received the vehicle, I notice that the windscreen looked if it will fall out . I asked to cancel the purchase and use the funds to by better car. This car had so many problems and I had to return the vehicle to the dealership on a number of occasions . The salesman gave me the number of the previous owner. When i phoned her she gave me a different name and told me the windscreen had a crack and was replaced. (it was done very badly and the dealership agreed to have it fixed) Now comes the major event that resulted in a Complaint to th4e Ombudsman. I decided to get rid of the vehicle (at a small loss) and had it evaluated. I receive two shocking reports, MOST OF THE CAR WAS RESPRAYED and the was a finance agreement still in place. I reported this to Standard Bank Kimberley. I was totally mislead and want my funds back. Luckily I kept all the correspondence. The advert by the dealership state that all cars are of good quality. and the Road Worthy is issued immediately. i waited for more than 14 days !
0 replies
96 months ago
Not happy with the Panel Beaters
Not happy with Centurion Panel Beaters. They continue to lie to me. I handed in my vehicle on Monday morning 7 May very early. There were minor repairs to be done. I rented a car and also took holiday leave for the week 7-11 May 2018. Although Johan from the company indicated that the mags (which had a scratch on) may take the full week to repair, the vehicle should be ready on the Friday 11 May 2018. Johan phoned on Friday to tell me that the vehicle was not back but should be back on Monday 14 May. I expressly indicated that I cannot go without a vehicle for more than a week. However, I accepted the situation and spoke to Etienne on Tuesday morning. He said the vehicle is back from the “mags” company. He promised to phone me back the afternoon, which he did. He told me the vehicle will be ready for collection on Wednesday afternoon and he will phone when I can come to collect it. When I phoned today, Wednesday morning 16 May, Etienne said the car is being washed and will then go for inspection. He said it is difficult to say what time the vehicle will be ready. At 12.00 Etienne phoned and changed his entire story. According to him the vehicle was now no back from the “mags” company. When I asked for the telephone number of the “mags” company he gave the phone to a colleague who said they will phone me back. I am really upset about the lies. Is it possible to arrange that I have my vehicle back? I have no interest in having anything to do with this company who continuously held me for a fool and lied to me. Du Randt, Retha Owner of Jeep FC 13VMGP
0 replies
96 months ago
Not satisfied with the panel beaters appointed
Not happy with Centurion Panel Beaters. They continue to lie to me. I handed in my vehicle on Monday morning 7 May very early. There were minor repairs to be done. I rented a car and also took holiday leave for the week 7-11 May 2018. Although Johan from the company indicated that the mags (which had a scratch on) may take the full week to repair, the vehicle should be ready on the Friday 11 May 2018. Johan phoned on Friday to tell me that the vehicle was not back but should be back on Monday 14 May. I expressly indicated that I cannot go without a vehicle for more than a week. However, I accepted the situation and spoke to Etienne on Tuesday morning. He said the vehicle is back from the “mags” company. He promised to phone me back the afternoon, which he did. He told me the vehicle will be ready for collection on Wednesday afternoon and he will phone when I can come to collect it. When I phoned today, Wednesday morning 16 May, Etienne said the car is being washed and will then go for inspection. He said it is difficult to say what time the vehicle will be ready. At 12.00 Etienne phoned and changed his entire story. According to him the vehicle was now no back from the “mags” company. When I asked for the telephone number of the “mags” company he gave the phone to a colleague who said they will phone me back. I am really upset about the lies. Is it possible to arrange that I have my vehicle back? I have no interest in having anything to do with this company who continuously held me for a fool and lied to me. Du Randt, Retha Owner of Jeep FC 13VMGP
53 replies
117 months ago
After 22 days NO response from Standard Bank Brooklyn
<p>Standard Bank just does not care. I have not received a response on my enquiry of 2 August. My private banker first indicated she was on holiday and the last correspondence received from Charmain Seroot is that she has referred the matter to the Standard Bank Brooklyn branch manager. After two further enquiries they have not come back to me or refunded me the incorrect charges and costs.</p> <p> </p> <p>I have banked with Standard Bank for 25 years without at any time being overdrawn on my account. I have many accounts with Standard Bank; including a home loan, Credit Card; Investment; Off S**** accounts.</p> <p> </p> <p>On 1 August 2 small debit orders were returned for non-payment. I do have overdraft facilities which were ignored. I was even charged fees for the nonpayment and costs for reconnection.</p> <p> </p> <p>I reported this to the Complaints Resolution Section, Prestige Banking and my private banker at Standard Bank Brooklyn.</p> <p> </p> <p>Other clients should know that Standard Bank just does not care. I am taking this matter further as I am going to claim all the fees and costs payable when I change my bank to Investec.</p> <p> </p> <p>This is not how you treat costumers fairly.</p> <p> </p> <p>RdR</p> <p> </p> <p> </p>
159 replies
Review Distribution
5 Star
2 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (10%)
1 Star
7 (70%)