LP
liana P
Active since Aug 2016
11
Reviews
0
Industries
Reviews
11 reviews7 months ago
I bought a car with a trade-in from BNA in August
I bought a car with a trade-in from BNA in August. Received the car and everything was good until I received a invoice from my bank for the car I traded in. The car was never settled with the bank. Now I am not getting any answers. I have to pay for 2 cars. Their response is just we will reimburse you. That car is still active by the bank on my name. No one can give me an answer as to why the car is not settled yet. I would really appreciate answers.
53 replies
24 months ago
I submitted a claim for my geyser on 13/04/2024
I submitted a claim for my geyser on 13/04/2024. Monday the plumbers came out to assess and established that the geyser needs to be replaced. The guy from Tecron came the Thursday and decided that the geyser don't need to be replaced he will only change the ball valve. After he left it was less than 2 hours the water literally poured out by the overflow pipe and I could hear the water on the ceiling. Which resulted in damage. Up until today no damages had been repaired. I followed up today and they informed me I need to pay an excess before the service provider can come do repairs. If the geyser was replaced in the first place by Leo, the guy from Tecron, the damage would not have been there. And the poor service I received with this claim and the dragging without any follow-ups is pathetic to say the least.
0 replies
24 months ago
Thank you to the con...
Thank you to the consultant Deontae Hassen for your excellent customer service!
53 replies
32 months ago
Disappointed!!!
This is probably the worst insurer ever!!! Since I've complaint on the 8th I have not received any calls from Momentum. They do not follow up with their clients. I have been without a car for more than 3 weeks with no explanation from them.
0 replies
33 months ago
The service is totally unacceptable!!!
I submitted a claim for my vehicle on Monday, 31/07/2023. The car was towed Tuesday, 01/08/2023. I called on Saturday the 5th, no assessment report was received from the assessment center, they will have to wait for Monday. Monday, no news. Today, Tuesday the 8th I call the call center as I want to follow up on my claim, according to the agent I spoke to no one was assigned to my claim yet, a whole week later and no one is giving attention to my claim. I asked the lady, Bridgette to please ask a manager to call as this is unacceptable, I am still waiting. I think this kind of service is totally unacceptable and unprofessional.
120 replies
40 months ago
Confirmation Message *Business Name:* Aquality Plumbing Works *Review:* I am a home owner and unfortunately the bank who financed my bond is using Aquality Plumbing Works for repairs
Confirmation Message *Business Name:* Aquality Plumbing Works *Review:* I am a home owner and unfortunately the bank who financed my bond is using Aquality Plumbing Works for repairs. I have had so many problems since they replaced my geyser 5 years ago. The overflow pipe keeps on leaking. They say it's the ball valve. Another company came saying it's the non-return valve. Had the same problem later in that same year .They replaced the ball valve again. And I refused to pay. Then suddenly there was a pipe leaking. I feel that these people finds temporary solutions to the problem just to come back and I juts have to pay again. Which I feel is wrong and should not be the case. Find a permanent solution once and for all
264 replies
45 months ago
Firstly I queried with them on the 27th of June about an early deduction
Firstly I queried with them on the 27th of June about an early deduction. They decided to start deducting my debit order from the 26th where it was the 27th for the past 5 years. This month it goes off again on the 26th. So which means the time I took to query this was wasted. I submitted a claim with them for broken tv. The guys came to fetch the tv for inspection obviously, but then one of these guys decides to use my number for personal use. How is that even professional. Is my information not safe with first for woman? I told the guy where I laid complaint to please send a different guy to bring back my TV. He told me that if I don't want the people in my house I can arrange to pick it up myself. I think they need to address the situation as I feel that my personal information is not safe with them. I have cancelled my policy and is still waiting for them to bring back my TV.
134 replies
86 months ago
Not impressed at all!!!
Game is just making empty promises, and no action. 2 days later and no feedback provided.
56 replies
86 months ago
Buying online....never again!!
Game customer service is the worst. How is it possible to have a sale on an item that you do not have in any of your stores?? They say delivery time is 3-5 working days, not the case. week later I am still waiting on my item. They do not even have the decency to inform you of the delays you just have to wait on them or do all the follow-ups.
56 replies
98 months ago
Worst service ever!!
I have had the worst experience with 24HR mobility with my current claim. Claim was first submitted on 20/02/2018. I have been without a phone for almost a month and all they had to do was repair the earphone jack. Phone was "fixed" according to them, brought phone back on 09/03/2018 with the same problem. It went back again for repairs on 16/03/2018 and I am still waiting on my phone. The delivery was scheduled for 04/04/2018. When I followed up on 04/04/2018, phone did not pass the quality process. No one thought of informing me on any progress on my claim or that the phone will not be delivered as previously communicated. Up until today I am still waiting on my phone. I would like to know why it is taking so long if the phone was supposed to be fixed the first time!!
53 replies
Review Distribution
5 Star
2 (18.181818181818183%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (18.181818181818183%)
1 Star
7 (63.63636363636363%)