JP
Julie P
Active since Aug 2016
15
Reviews
0
Industries
Reviews
15 reviews1 month ago
No customer Service
I am all for job creation and people becoming their own bosses, but I would like to ask, how did you guys get this contract when you have no customer service. I had to travel from my house to the police station. A trip that would under normal circumstances take me 10 minutes took twice as long and I had to spent a R20 on picking up 1 item and that item does not even mean anything to me. How silly is that. I will never buy from Temu again because your company cannot deliver. The person I had to pick up from omw... out of his boot at the police station. Are you serious guys???
0 replies
1 month ago
Worst Service Received
I recently ordered items Shein and buffalo couriers were scheduled to deliver. I have been ordering online for many years and I have not had to deal with such poor customer service before. I am not sure if they outsource or have owner drivers who do not want to work but it is bad. The sad part is that no human responds to your emails and their telephone numbers don't work.
0 replies
5 months ago
Lies Lies Lies
I received a call from this company on 12 November 2025, the female operator asked that I should hold for her senior. When she transferred me to her senior, he advised me that they were offering me some financial advice and whilst on the call I received a text message saying that I consented a request for my credit report. I never gave anyone permission and the very next day I did a credit application and found that my credit bureau expenses were R30 000. I made contact with one of the financial institutions just as test run and my application was declined. People we are living in the new South Africa, and we will not be ****med by companies like yourself. Please remove my details from your database and do not contact me.
0 replies
14 months ago
BAD SERVICE AND VIOLATING POPIA
I took out a subscription with Telkom in 2020 when we were told to evaccuate our offices due to hard lockdown. I paid my account but never received the proper service because the internet was just not working at all in my area. I emailed Telkom and only received one callback from someone who said everything looks fine on their side. I cancelled my subscription and stopped my debit order in 2021. I have been receiving judgement emails and sms' for the past few weeks to pay Telkom for something I have not used for 4 years. I don't get it and I dont understand who Teklkom shared my data with. This is the email address I am receiving these mails from Collections-DebtIN [SM] <collections@debtin.co.za> - I don't know who they are and honestly the POPIA Act is there for a reason. Someone needs to sort this out but I am not paying for something I have not had the satisfaction of using. Telkom you need to contact me to directly to explain or even via email to advise me why you have decded to share my data. My account refrence is 340119009.
0 replies
21 months ago
YOUR LIFE HAS NO MEANING
Hi admin, I am doing this review on behalf of a family friend who do not have access to this platform. My friend's mother passed away suddenly on Friday evening. It was suc a shock to all of us. Her mother has a policy with AVBOB and she only has one payment outstanding for the month of June. Today she went to AVBOB in Belville, Cape Town and was advised of the one outstanding payment. Her uncle who went with her was willing to pay the outstanding amount but was advised No It will not be accepted. I would like to give some background of this lady. She has retired from her job 2 year ago and to date has not received a single old age pension because she was drawing her UIF. She was advised to wait until she has no more funds available from the dept of Labour before she could apply for her old age pension. Something that she was going to do but it poured alst week and she couldn't go and stand in the rain. This was a 64 year old women who was raising her 3 grandkids by herself. I mean is there no sympathy for a family like that??? I would like to know hoe AVBOB could not help her unemplyed daughter and brother with this?? I may not receive a response from you, but as a human being I believe we should have some form of empathy regardless of the fact that we know or may not know the person. A life that meant something to a community of people and how is it possible for us to bury this women with dignity??
58 replies
32 months ago
BAD SERVICE CAUSE BRANDING ISSUES
Hi Admin I have been a member of Discovery health for the last 4 years and 3 years prior to that when I worked for a different company. I recently tried to do my taxes but I was informed by SARS that i need to contact my medical aid as there was an error that i quired with SARS. I contacted discovery via email and I keep getting teh same response. "We are unable to verify your details/information" . A while ago i had an issue with my Id number as that was "incorrect". I am tired of trying to get assistance from the medical aid support desk. I send everything I needed to but I still got no positive feedback, I explained why i needed assistance but No can do. If tehre is someone from Discovery corporate reading this, please make contact with your servicedesk. My reference number is : WRefNo#9754796886#- -MailRef#2954748180#- -MailRef#2978135291. I am on the LA Focus Plan. Thank you
262 replies
32 months ago
ESKOM SHOUD TAKE RESPOSNIBILITY FOR THE SERVICE THEY DELIVER
We had been without electricity since Saturday 19th of August at 10:05 in the morning. I have logged 3 calls and still no response from Eskom. My neighbours has also logged calls but no help is yet to arrive for us. We are only 6 houses affected by this. Four of the 6 houses has elderly people. They are now having to rely on other people for assistance. At my house I have my elderly mother and bed-ridden aunt. We have 5 scholars at school and I am working from home. I dont get it, why do we as the consumers from the rural areas have to suffer. The one elderley couple has their grandkids with them who are also at school. Another elderley neighbour is not well enough to walk to the councillor for help as she also has a son who is on drugs and she cannot afford to leave her house unattended. I mean there is there really nobody who can come to our area to assist us??? Eskom vehcles are driving up and down and when te neighbours try to stop them they say they are busy?? Not even a do yu have a reference number because we have 2??? This is just bad and you want to agree with Eskom staff who don't go into certain areas because they fear for their safety, but I am sorry I cannot have sympathy because people are frustrated with the service we get from the Eskom. Our refernce numbers are 699062303 and 699863257. I dont have any faith but I taught I would share maybe someone will see it.
0 replies
37 months ago
Hurting the brand
I placed an order online, but somehow it never went through to homechoice. I contacted the company via email and requested a call back. The person who called me was so unproffessional as she didnt read the reason for my callback request. I resend another mail explaining what transpired and then i was given an answer thatI believe should have been asked at first point of contact. I left and got another email saying we will refund you, send us your banking details. I have send it alost 2 weeks agao and I am still waiting. This is just bad.. I never had this kind of experience with th organisation and I am very dissapointed in their customer service. It is bad very band for a branding company liek yourself. You need to upskill your people in terms of customer service. I walk into the promenade store and they treate like I am some kind of celebrity, but your online customer care staff member who assisted me shouldnt be speaking to your stakeholders. I still didnt get any feedback even after enquiring last week. So peeps out there, please be careful with sending your money.
53 replies
41 months ago
Fraudsters who wants to make their targets
Good day I got a call from one of your consultants last week whereby listened to what they can offer. I never signed up for ANYTHING. I just received a message from my bank alerting me that someone enquired about my finance. If your company touches my bank account in any way, I am not going to take up the staff lightly whom I spoke to because I recorded my conversation with them. I just wanted to put the disclaimer out there!!! Julie
132 replies
44 months ago
GOOD FOR NOTHING ESKOM- CoCT WE NEED HELP!
Hi I am from the Western Cape, Cape Town, Delft. We have been without electricity since Wednesday 7 September 2022. I have been struggling for the last 3 days to get through to a representative but every attempt has failed because i have spend over R100 on airtime. Every time i call my airtime runs out. I tried logging my fault via the Alfred bot, but no luck because apparently our details cannot be verified and i have to speak to someone. This is so amazing that there is no help. I called the 086 number and the 021 9152721 number too. One of our community members on our crime group has even tried to get assistance. We have been sending sms' from various numbers, but NO LUCK. The people who work in the area can only advise us to get a refence number but there hasnt been any luck. I am not dissapointed but i am disgusted. We have an aunty at home who is bedridden. We have not even been able to wash her for the last 3 days. We are all living on bread as we have no choice, our neighbours cannot give us electricity because it is so expensive. I am the only one in the house who has a job. So i guess so much for trying... I also know nobody will respond because that is the ****py service a tax payer gets in this country.
0 replies
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5 Star
0 (0%)
4 Star
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3 Star
0 (0%)
2 Star
1 (6.666666666666667%)
1 Star
14 (93.33333333333333%)