Active since Aug 2016
13
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Reviews
13 reviews19 months ago
Terrible refund process
The refund process is terrible. I don't know why there is not a button for this so that you don't have to keep begging the agents to do their work and give you feedback promptly. I basically have to beg Vusi Sibisi for feedback. This is really frustrating.
53 replies
28 months ago
Debited early. Left account empty
Absolute hogwash that they assume that everyone gets paid on the 14th in December. They debited me the last money in my account a whole week before i get paid, Imagine the inconvenience and yet they are still asking for heaven and earth for me to get a refund which i also have to wait for. Im done with this **** im cancelling my policy
129 replies
30 months ago
Great assistance fro...
Great assistance from Gloria Mngomezulu
131 replies
32 months ago
Thanks Tumi Raneke b...
Thanks Tumi Raneke bent over backwards to get me a good competitive quote.
132 replies
43 months ago
Disgusting after sale service
Takealot doesn’t do enough to hold its suppliers responsible for their after sale service extended warranty or not. There is no way their supplier can take over a month to repair something. Im really disgusted by this
0 replies
43 months ago
Disgusting after sale service.
Disgusting after sale service. Never buying this brand again. My lawn trimmer which I bought from takealot has been with them for a month now for repairs. Its disgusting that it been gone this long
459 replies
48 months ago
a whole month since I requested a refund
Its been a whole month since I requested a refund, I have tried all channels to get my matter escalated. I will never ever buy anything from Samsung online store. what a terrible company.
148 replies
65 months ago
FNB will not process my card downgrade
I have been trying to get FNB downgrade department to call me back for almost a month now, i even laid a formal complain but that did not work. im really considering leaving the bank all together at this point
56 replies
66 months ago
Claim on idle for 3 weeks now
It has been 3 weeks since my claim and no word from them, i call them every 2 days to find out the progress of my claim but every time I call its the same story that the quote was not attached to the claim. Its ridiculous, Claim consultant is useless, she always she will get back to me but never does Claim : T360170 Claim consultant : Fatima
56 replies
98 months ago
An incompetent branch that does not even return your calls in times of crisis
I have not seen such an incompetent branch. my account has been frozen for 2 weeks by this branch with absolutely no explanation besides "instruction from SARS". My cheque account has been frozen for 2 weeks now because of a transaction from a business property sale, It is believe that SARS claims that the business owed tax hence the account is blocked, what i do no understand is why is my entire account is blocked and not the transaction where as the property is linked to my father and not me in anyway. this is my primary account and this is where my salary is paid to and where my debit order goes off. i have my salary coming in in 2 days and when it does i will have absolutely no access to it seeing that my account has been frozen. The branch has made no attempt to return any of my calls regarding an update, every time i call them its the same story that they are following up with SARS. I have been living of my credit card because of one transaction that should have been stopped before it even came to my account. This is a major inconvenience as i eventually had to shift my salary and debit orders to another bank. i don't want to deal with FNB anymore, my premier banker is even more useless as all they tell me is they cannot do anything on their side. i want this thing over and this account closed im done with this bank
105 replies
Review Distribution
5 Star
3 (23.076923076923077%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (7.6923076923076925%)
1 Star
9 (69.23076923076923%)