Bob T

Active since Sep 2016

Reviews

Industries

Reviews

35 reviews

4 months ago

Great vibe and food, terrible service.

We were invited to go and enjoy live music at their pool deck. The setting was great, the muso was entertaining and the sound quality was top notch. The pizza I ordered was delicious and fairly priced too. However, I felt at at R53 the SAB draft beers were a tad expensive. Also, the service was terrible. We rarely saw our waitress (or any of the other waiting staff) and eventually had to resort to going to the bar ourselves for drinks. The Maitre'D was also conspicuous by his/her absence. Even though not deserved, we each tipped generously on our table of sixteen. Shockingly, none of us were thanked or acknowledged for the tips - how rude. Train your staff in basic courtesy please if you expect us to return.

0 replies

Oneplan Insurance

5 months ago

Top class service From Shannen on their Whatsapp

Top class service From Shannen on their Whatsapp. I highly recommend them.

1 reply

ARS Auto And Fitment Centre

6 months ago

Top class service from Shane at ARS Auto.

I had an engine failure en route to Johannesburg from Durban December thirtieth last year. This happened on the N3, about twenty kilometres north of Estcourt. My insurance sent a rollback that delivered myself and the stricken bakkie to ARS Auto, located at 213 Albert Street in Estcourt. I was met there by Shane Sriram - the owner. After a quick assessment, Shane said that he would need to strip the engine to find the fault(s). He called me a couple of days later and said that it would me more economically viable to replace the engine than to fix it. He also sent me videos and photos of the damaged parts. I gave him the go ahead to replace the engine and collected the bakkie from him thereafter. I drove back to Durban without issue. About two weeks later, the engine failed again. I called Shane who at the time was vacationing with his family on the KZN South Coast. He said that he would come and look at the vehicle on his way home from his holiday. He did so and said that he needed the vehicle at his workshop in Estcourt to rectify the problem. He organised for the vehicle to be collected and it was taken to his workshop on a trailer. He fixed the problem and had the vehicle delivered back to me in Durban. All of this was done when most businesses were closed for the Christmas holidays. Although the replacement engine had a warranty, Shane still incurred expenses sorting this out. Despite that, he did not charge me anything. He just wanted me to be happy and have a reliable vehicle again. He really went the extra mile.

0 replies

ACSA

8 months ago

Nothing done about theft by security officer

I sent the following mail to them over two weeks ago. Despite promising to revert within forty-eight hours and several follow up mails, I have still heard nothing from them. Shocking PR! Yesterday (Wednesday 19 November 2025) I flew from Lanseria to Durban on flight number FA320 - as per the attached boarding pass pictures and booking confirmation. I checked in at around 11am and went through security a few moments later. After having my backpack and personal effects x-rayed, the security guard (A young, short and slightly overweight African gentleman) picked up my lighter from the tray and asked if it was a gas lighter. I said that it was. He then tested it and told me that I wasn't allowed to take it onto the aircraft. It was similar to the lighter in the attached picture except that it was yellow in colour. I asked him if he was certain and said that as a frequent flyer I had often travelled on aircrafts carrying a lighter without problem. He still insisted on taking it. He then gave it to his young African female colleague behind him who was monitoring the X-ray machine screen. This lighter is of great sentimental value to me as it was a present from a loved one. Last night I decided to check on the Safair website to see if a lighter was allowed on board. The attached screenshot shows that a lighter is indeed allowed. My assumption is that he liked the look of my lighter and - after checking that it worked - decided to ***** it. I want it back, or to be compensated. My lady reluctantly told me (One doesn't like to reveal the price of a gift) that it cost her R399 from a local tobacconist. As it was purchased some time ago, she no longer has the receipt. I would also like disciplinary action taken against the guard for theft from a passenger and to be told the outcome. I am a sixty-two year old while male of slim build with short greying hair. I am around one point eight metres tall. I was wearing dark blue jeans, a white chinese style tab-collared shirt with black buttons and a black and gold pattern on the front, a blue sports jacket and black takkies. I was also carrying a small black backpack - picture attached. You can use this information to identify me on the video. No doubt your CCTV surveillance will verify this incident. I trust I can look forward to a speedy response and a favourable conclusion to the unsavoury actions of this employee.

0 replies

Dsn Mobile

9 months ago

Great service!

I have been using these guys for a few years now. although a small business run from home, I have always had top class service from them. They were even able to resolve a power button problem on my Kindle when nobody else could AND their prices are always low. I can't recommend them enough!

1 reply

FNB (First National Bank)

13 months ago

Still waiting for my money!

2.7.25. Accidentally transferred money from my savings into my non-actice credit card. Everything below was done on their message app. 3.7.25 Requested refund. Chatted with Preshanthum and was transferred to Modisaotsile. 12.7.25 Followed up. Chatted to Kaylene. Was told credit card division will sort it out and was give a reference number. 14.7.25 Followed up. Chatted to Khensani. 16.7.25 Followed up. Chatted to Kamogelo, Penelope, Bongiwe and Gillian. Was told it will take afurther fifteen working days to sort out. NOT acceptable!

3 replies

Rocomamas

13 months ago

Top class!

Noula and I decided to try out RocoMamas in Westville. We were greeted by James Brown (Not The Godfather of Soul though - another James Brown!) who was a most enthusiastic and friendly waiter. We ordered the Smoking Bandit burger and the Get Your Hands Dirty platter. He then told us that if we load thier app on our cellphones we would be given the Cheese Bombs each for free. Bonus! The food was delivered very quickly and looked exactly like the menu photographs. (McDonalds - take note!) The burger was fantastic, the best I've had for as long as I can remember. The platter was also great including the beautifully cooked ribs. James's service was excellent throughout - I cannot praise him enough. A most enjoyable meal, we will definitely be back.

0 replies

Oneplan Insurance

38 months ago

Rutendo Adelaide was very helpful on WhatsApp

Rutendo Adelaide was very helpful on WhatsApp. My only critique was that it took half an hour to respond to my initial message.

1 reply

Tech Geeks

49 months ago

DSTV Now not working since installing their update.

DSTV recently stopped support for the DSTV Now version hat was installed on the Tech Geeks TV box. I queried this via email and was sent a guide as to how to update. All went well until I tried to update Google Play Services as required. I had to install their version from their portal and it told me: "App not installed. Package appears to be corrupt." Despite emailing them twice about this, they have not come back to me with a solution. I specifically bought their TV box for the DSTV Now functionality. DSTV Now no longer works. If this is the case, I no longer want the TV box and want to return it for a refund. However, I would much rather have the problem resolved. Quite disappointing as I have always had top class service from them previously.

0 replies

CARtime

49 months ago

Top class business

I took my car there for a regular service. They found a few other small faults that they attended to and didn't charge for most of them. They kept me informed and even paid for Bolt to take me to work and back to them once my car was ready. The price was certainly reasonable and Justin went the extra mile to ensure that I was happy with what they had done to 'my baby'! Highly recommended.

1 reply

Review Distribution

5 Star

18 (51.4%)

4 Star

3 (8.6%)

3 Star

0 (0%)

2 Star

2 (5.7%)

1 Star

12 (34.3%)

Bob T

Reviews

Great vibe and food, terrible service.

Top class service From Shannen on their Whatsapp

Top class service from Shane at ARS Auto.

Nothing done about theft by security officer

Great service!

Still waiting for my money!

Top class!

Rutendo Adelaide was very helpful on WhatsApp

DSTV Now not working since installing their update.

Top class business

Review Distribution

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