Active since Sep 2016
40
Reviews
0
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Reviews
40 reviews1 month ago
Actively getting worse and worse.
Absolutely terrible service. The reason I went with vodacom was because they seemed to have more reliable coverage in my area during loadshedding. Now instead, they are barely functional with or without loadshedding. I contacted Axxess, and they told me, vodacom told them "there was an issue but it's now resolved". If it's resolved then why am I still experiencing an issue? If this is vodacom's standard for a "resolved" issue, there's no hope for the future of their brand. This is exactly why this country needs competition from starlink. Everyone has become so lax and pathetic when it comes to providing any form of service to customers here!
159 replies
1 month ago
Terrible customer service
They gaslight you telling you the "issue has been resolved, when it clearly hasn't. Instead my internet stopped working entirely. Support staff should be doing more to ensure the internet of customers is working as expected. This is exactly why this country needs competition from starlink. Everyone has become so lax and pathetic when it comes to providing any form of service to customers here!
0 replies
2 months ago
Sells/shares your personal information
Sells your contact information / shares it with other companies under their umbrella. I got a call from Metropolitan Funeral after I made it VERY clear to Momentum that I never want to be contacted by them again. This honestly seems to be a violation of the Protection of Personal Information Act (POPIA). Just another reason NEVER to use Momentum. They an not able to manage their own systems, let alone your money.
162 replies
42 months ago
Utterly Useless
Utterly pathetic. I opened a case and they received an automated email from the email address I provided. instead of reaching out to me to request an alternative email address or other form of contact, they said they aren't getting a reply and will be closing the case. In other words, just ignore CGSO and they will go away. So if you're a company and you ever get contacted by them, just ignore them, they will eventually close the case and your problem will just go away. They should be defunded, they serve no real purpose other than to give consumers a false sense of security
132 replies
43 months ago
Thieves and scam artists
Thieves and scam artists. I canceled my medical aid "scam" that I had with them on July 8th 2022! As per their "agreement" it meant that I would need to give 30 days notice. Fair enough, so that would mean it should be canceled by Aug 8th? Sure enough, I was debited a full amount again on Aug 1st and let it slide ... But then was debited again on Sept 1st and Oct 3rd! They are scam artists and thieves who try and take what they no longer have a right to! If you ever use them and cancel your membership, keep a CLOSE eye on your debit orders and make sure they cancel them when they are supposed to! They are the absolute worst and I will NEVER make use of their services ever again!!!!
266 replies
52 months ago
Worst courier ever!
My package was marked as missrouted with no attempt made to call me! I'm beyond frustrated at the terrible service. I could see the van going down a different road. But instead of calling me they just drove around aimlessly. This isn't the first bad experience I've had with RAM and it's beyond me why any company would use them. This is bad for customer retention and any company using RAM should beware! If I'm subject to deal with RAM, I won't order something from your website again!!!
0 replies
52 months ago
Worst Support ever!
In order to help recover an account I lost access to I need: • Details of the payment method in use on your account. • Serial number of the first console used to create or log into your account. • Serial number of the console currently used on your account. • Details of a recent transaction (including Order Number, content purchased, price and date of the transaction) made on your account. That would be fine if I lost access to this account maybe a week or 2 after last playing. Instead, last played nearly 3 years ago! Now I have long since changed credit cards, don't have access to the old email and I first created the account on my PS2 ... This is what you get for being a loyal PSN user? Honestly, the worst support ever.
0 replies
53 months ago
Don't even bother with CGSO
Honestly, I don't see the point of CGSO. It's quite clear that they are biased in their approach. Or simply lack critical thinking abilities. In my case, I flagged misleading and false marketing by Homemark, and for some reason, it's acceptable to reference the video as a guide on how to use the product, but then they refused to address the false claims made about lumbar joy or the fact that it's supposed to fit "any chair" And this was explicitly mentioned within the video, but somehow when I'd point it out, it would be ignored again and again. Honestly, don't even waste your time with CGSO, if I didn't know any better I'd say it's almost as though they were being paid for by companies and had to suck up to them ...
0 replies
54 months ago
Agents Lie
The agents I dealt with lied to me about the Rica documents I need. I told them about my current situation and where the F-LTE would be used. They told me I would need an affidavit from the person that owns the property there along with the proof of residence from the owner. Fair enough. So I got both. Now on delivery, they walked this all back and told me I would need proof of residence for myself on the location and that the affidavit would no longer be good enough. When I confronted them about it, I was told that I would need to change my address details through my bank! I'm concerned because I asked the same agent if there would be a soft cap/throttling of the current package I selected and they said "NO". So where do the lies end???? Better to avoid supersonic
212 replies
54 months ago
Worse than RAIN
48 hours later and my sim still isn't active. *136# isn't working and I'm stuck without internet! Some how there's an internet ISP worse than RAIN .
0 replies
Review Distribution
5 Star
1 (2.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (5%)
1 Star
37 (92.5%)