Active since Sep 2016
44
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44 reviews5 months ago
TERRIBLE TERRIBLE CUSTOMER SERVICE
When completed my purchase I immediately chat and emailed with them letting them know it's a birthday present. They booked the courier to pick up but when courier arrived the parcel was NOT ready. NEEDLESS TO SAY, ITS 4 DAYS PAST THE BIRTHDAY AND STILL NO PACKAGE......... TERRIBLE TERRIBLE SERVICE, WILL DEFINATELY THINK TWICE BEFORE USING THEM AGAIN.0 replies
6 months ago
Worst toughest Cattleman porterhouse steak
Bought 2 x Cattleman Porterhouse Steak through 60/60 on 21 Feb - Order no. *** form Checkers Amajuba Mall Newcastle. One was grilled rare and the other medium. We could not even cut it with a Victorinox knife or chew it. It was the worst toughest meat. I just wasted R200!!! Sies man0 replies
9 months ago
BAD BAD CUSTOMER SERVICE - AND NOT ADHERING TO THEIR OWN TERMS AND CONDTIONS
I loved having Mobicred, but closed it due to personal reasons. Upon contacting Mobicred to reopen my account, I was told that I can't reopen my account, and I also can't reapply. Thus, I am not allowed to ever have a Mobicred account again. This is beyond silly, what type of company won't allow you to come back when you have never even missed a payment. Their own terms and conditions are very clear: You may terminate this agreement at any time by contacting us and informing us hereof. We will provide you with a settlement amount that you must pay us and after receipt and processing of such payment, we will close your account. If you wish to reopen your account, you will need to apply again; in which event, we cannot guarantee that you will be extended credit again or if your application is successful, that you receive the same credit limit again2 replies
11 months ago
POOR SERVICE AND COMMUNICATION
I currently have a layby. My last payment does not show on the statement. They have asked for proof of payment, which I have provided numerous times together with their payment receipts. THey are just not coming back to me, ignoring my emails and not rectifying this. Shame on you Sleepmasters!!!!!0 replies
22 months ago
Empty promises. Bad service
Bought online. Cosmetics was opened (used??) and completely dry. Was promised a voucher. Never received it despite me enquiring numerous times on their whatsapp number0 replies
31 months ago
*********** ACCOUNTS DEPARTMENT
The accounts department are absolutely useless. Our account is paid in full, and proof was sent to them and even spoke to them on the phone confirming this. Despite that we have been handed over and notice given that we will be listed on ITC. THIS IS THE MOST UNPROFESSIONAL SERVICE PROVIDER EVER. THEY HAVE *********** PEOPLE WORKING IN THEIR ACCOUNTS DEPARTMENT. THEY DO NOT REPLY TO ANY EMAILS SENT TO *** or ***tions.1 reply
Review Distribution
5 Star
1 (2.3%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (4.5%)
1 Star
41 (93.2%)