LN
Lethokuhle N
Active since Sep 2016
8
Reviews
0
Industries
Reviews
8 reviews14 months ago
Quick and efficient service
I absolutely love fragrance deliver, they never disappoint with the great prices and super quick deliveries
0 replies
50 months ago
Great service
Spoke to a gentleman called Thabang Ramanasane who explained everything to me clearly, I am very happy with the service I received from him and the fact that I can contact him directly if I need any assistance in future.
53 replies
53 months ago
Customer service sucks
I had an uncapped lte contract that was due for upgrade and decided to upgrade to the uncapped adsl line which was installed and connected at the end of September and I had my lte contract canceled on the 3rd of October but the lte account had a credit of R500 on it which was not carried over to the new account and on top of that I was further debited an amount of R357. 57 on the 26th November which was also a bill for the lte account despite my adsl account having a credit of R2 000. I then called Telkom to find that my adsl account has been charged from August (before the installation was done) but consultant was able to help in reversing those charges but was unable to assist with the reversal of the R857. 57 credit on the canceled lte account so I was given a number to call but when I do call they keep giving me new numbers to call with no one able to assist me. I am tired of calling these numbers because I am not getting the help I need. I regret even upgrading to the adsl, I should have just canceled because all I'm getting is people wasting my time and not willing to assist me.
0 replies
59 months ago
Very Poor service from multichoice
I got offered a price lock option by multichoice and was given a date for installation on the 4th of June which did not happen but I have received no communication or any further details about the installation, I have called multiple times from Friday but no one has been able to assist me with any information only being told that someone would give me a call but has not happened. The decoder is already on my profile but I have not even received it yet and no one bothers to help in any way. I am very disappointed by multichoice.
106 replies
67 months ago
Great service
Had a few issues at the beginning but I got great customer service and I was updated constantly about the progress of my order, I am extremely happy and will definitely be buying again in future
0 replies
67 months ago
Very Poor Service
I bought a king koil medium comfort bed on 03 July at Springfield and after making the payment I realized the invoice was written Firm comfort of which I asked the sales guy about and he informed me that it's what all the invoices say but assured me I would be getting the bed I wanted, the bed arrived a few days later only to find that it was the firm comfort instead of the medium comfort I had ordered. I then called the shop and spoke to the sales guy who assured me it was medium comfort the bed only felt firm because it was still new, he then told me that it would take roughly 30 days for me to get used to the bed. I went to the store on the 25th of September to ask for the comfort exchange because I was still not happy with the bed the lady who helped me told me that the guy who sold the bed to me was out and would be back in about an hour so I decided to wait and while waiting the lady decided to help me look for another bed but when she looked at the invoice she also questioned the description because I had shown her the bed that I initially wanted to buy and she told me that it was not what was written on the invoice, she then told me that in order to get the bed I had wanted initially I would have to pay R1 300. I ended up leaving without being assisted because the guy who had helped me still wasn't back after waiting for 1:30min. Why am I expected to pay for the mistake the sales guy made, would've thought they would call me but I haven't heard from them since. I am very disappointed as I had left a very good review on Google but now I'm gonna have to change it.
159 replies
116 months ago
excellent service
<p>Received great service from Bafana Malabie, he was very helpful and friendly. Thank you so much</p>
53 replies
Review Distribution
5 Star
3 (37.5%)
4 Star
2 (25%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (37.5%)