's Profile | Hellopeter

Active since May 2010

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31 reviews

3 months ago

Excellent Customer Service and Swift Resolution

My wife accidentally left her bank card at The Crazy Store, and unfortunately unauthorized transactions were made later that day. We contacted the store online, and a very friendly staff member named Brian responded quickly and handled the matter professionally from the start. I would like to commend The Crazy Store management and staff for the swift, respectful, and transparent manner in which the situation was resolved. It is refreshing to deal with a company that takes customer concerns seriously and works proactively toward a fair resolution for everyone involved. Thank you to Brian and The Crazy Store team for the excellent service and professionalism.

0 replies

OLITT

21 months ago

Credit card *****sters

Their website builder is useless, you have to put in a credit card and they will promptly bill you for their "Free website". This site is a ****

0 replies

Google

22 months ago

Google interferes in politics

Don't advertise on google, they will just charge you money and you don't get any sales...I suspect they also use click bots to increase their revenue. If your advertising budget are not big enough they have all kinds of excuses not to allow you to advertise on them, they are also political in their views by interfering in the Ukraine war by banning Russian advertisers.

0 replies

Amazon South Africa

25 months ago

No way to unlock Amazon account

I registered my sellers account, the account got locked out and there are no way to unlock the account. No customer support without logging into your account, how idiotic is this.

0 replies

Discovery Life

27 months ago

Annoying ******* calls

Tele sales keep bugging me without permission, I will never use any Discovery product now.

5 replies

PiShop

29 months ago

Great response and fast service Well Done !!!

I was not sure about this shop, and I enquired about the validity of their Peltier components and they promptly rep**** with a good amount of information, I placed an order and received it within 24 hours, I was pleasantly surprised as this level of service is a rarity in South Africa. Well done, you've got a new regular customer.

0 replies

Lite-Glo Electrical Wholesalers

32 months ago

Super fast delivery and well stocked.

I couldn't find earth wire anywhere I looked and came upon this company, they had earth wire in different sizes and you could order by the meter. I ordered some in the morning and was amazed when It arrived in the afternoon. These guys are on the ball and I can recommend them to anyone.

0 replies

The Courier Guy

34 months ago

They might not be so bad after all

Thank you to Vumani from the Rustenburg Kiosk of The Courier Guy for handling a very difficult customer (me) in a very professional manner and quickly resolving my problem. He clearly explained the issue they had with a driver to me and assured me my package will be delivered before end of business day. I explained to him that it's difficult customers like me that forces a company to review their operations policies and procedures and improve them. Look after your difficult customers because they are the reason you're a good company.

0 replies

Vodacom

39 months ago

Vodacom Hellopeter team are useless as well.

I've been trying to uograde one of my contracts for 2 months now, have left 2 complaints on hellopeter and many mails and calls to coactivate that never come back to me. Vodacom simply ignores me, what can I do now?

8 replies

Vodacom

39 months ago

This is how Vodacom *****s your money.

For the past 2 months I've been trying to upgrade both my contracts. The online system swaps the numbers around in order that you have to reverse the upgrade and they bill you every time thus I am getting billed twice. I've requested many times that they fix it, but all they do is just reverse the upgrade thus causing the original contracts to bill me again, this is how vodacom makes extra money from their customers, my problem is still existing, both my contracts are in upgrade status again and I'm being double billed for the upgrade contracts and the old contracts; I wish Carte Blanche can expose this. It's a *****ulent tactic being employed by vodacom. not a single person phoned me although I sent numerous emails to the coactivate admins. Where can I go from here?

7 replies

Review Distribution

5 Star

6 (19.4%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

25 (80.6%)

Reviews

Excellent Customer Service and Swift Resolution

Credit card *****sters

Google interferes in politics

No way to unlock Amazon account

Annoying ******* calls

Great response and fast service Well Done !!!

Super fast delivery and well stocked.

They might not be so bad after all

Vodacom Hellopeter team are useless as well.

This is how Vodacom *****s your money.

Review Distribution

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