Active since Oct 2016
I am very dissapointed in the continues poor service at Mahindra. I bought a Mahindra S6 Mhawk in Feb 2023 brand new at Mahindra Heidelberg. Within the 1st week the lighter port stopped working. We were advised to get it checked at the 1st service. 1st and 2nd service was done at Mahindra The Glen. Both services we complaint about the lighter port. Every time, the day after the service, it stopped working. Then we move the sevices to Mahindra Boksburg. Same story, and still the lighter is not working. When I book the vehicle for its 70000km service, I told the lady my issue with the lighter. I assume they just replace everytime the fuze, but I think the unit is faulthy. When we dropped the vehicle, I repeat the issue with the lighter. When we collected the vehicle, we were told its our Type C cable that is faulty! What a joke???!! And the vehicle needs to be book for another day to look at it. Firstly, we use only Samsung Type C cables, which are used in our Bmw and Ford for over 100000km's. Your unit is faulthy from day 1! Point! Now I need to be inconvenient another day and loose income because Mahindra is *********** to sort out a small thing at all previous services. This is ridicolous and absolute poor service! I am not happy at all!
Quick and friendly service. Happy client
Absolutely **** and unproffesional service! No telephone ettiquette! Get send from pillar to post and very arrogant
Good, efficient service at affordable cost
Had a lovely evening with my family. Danelle, the manager and Fatso the waiter ensure we had a super evening. Food was great, service excellent and atmosphere relaxing. Well done guys!
Bad bad service. Make you wait for delivery after message informed you of delivery. Then driver lie and return delivery to depot because you were not available. Depot also lie and create false expectations. Will not recommend them at all!!!
I logged a dispute for a misleading transaction from my account on 23 December 2020 for the amount of R449. I was told it will take 14 days to resolve. On Friday 5 Feb 2021 I received a sms the bank are closing my dispute as I am unreachable. Which is untrue as my phone is 24/7 on for work purpose. I called Capitec immediately and was told that a note will be posted on the system and they will call me back. My phone number was also verified. No calls was received or missed calls. On Saturday 6 Feb around 7h43 I received a email informing me that my dispute was closed as I am unreachable. Immediately I call Capitec and was told the same story that I will be called back or visit my branch. Monday 8th Feb 2021 I went to Capitec Bank at The Glen Mall. The poor guy that assisted me was more than an hour on the phone trying to assist me but they also told him that I will receive a call in the next 10 to 15 minutes. Which also did not happen. Today I call Capitec again my dispute was closed and I cant be assisted and no feedback. ABSOLUTELY POOR SERVICE! Not customer serviced orientated! Dont care for your money! I regret banking with Capitec!
I am a loyal customers at Vodacom for more than 17years and had up to 2020 ten different contract with Vodacom for all my close family which was on my accounts and I paid for. 2020 I had a huge struggle to cancel 3 contracts that reach the end of the contract period. Due to incompetent consultants I had to get assistance on helopeter to cancel it after a 5 months struggle. I have still remaining 5 open contracts with Vodacom. Last week I tried to upgrade my main contract which end on 31st Jan 2021. To my shock I am now penalised or mistreated by Vodacom. I was unable to upgrade my contract. Their excuse was I missed a payment or have a bad payment profile! I NEVER MISSED ANY PAYMENTS IN MY 17YRS WITH VODACOM! This is a nice thank you from Vodacom. Well in that case see this as my formal notification to end this contract 0795274391! April I will end 2 other contracts and another 1 in September 2021 and the last one in 2022! Have a Great day!
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