Active since Oct 2016
14
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Reviews
14 reviews48 months ago
Brilliant!!!! Brilliant!!!! Brilliant!!!!
To all you sceptics, I must say this place is legit. I was very sceptical and I did my research on the company, went to the place before I could make the appointment on the website, I didn’t give them a bank account that my salary goes into. I am normally very paranoid when it comes to things I don’t know. It even got to a stage where I said, if I lose my iPhone then so be it but then I will know in future. I am so impressed. This is legit guys. And I accidentally stumbled onto this website. The guys are really friendly and helpful at Platinum repairs. I spoke to Matt at sellyouriphone on the phone and he told me what to do and what is needed. As soon as I sent through my documents, I received an email from David informing me of the process of payment and said it would take around 48 hours if it’s with another bank. Later that evening I got a message from my bank saying the money has been paid into my account. To the whole team that assisted me, really, well done on an awesome service you offer and the way you carry yourselves.
134 replies
48 months ago
Brilliant!!!! Brilliant!!!! Brilliant!!!!
To all you sceptics, I must say this place is legit. I was very sceptical and I did my research on the company, went to the place before I could make the appointment on the website, I didn’t give them a bank account that my salary goes into. I am normally very paranoid when it comes to things I don’t know. It even got to a stage where I said, if I lose my iPhone then so be it but then I will know in future. I am so impressed. This is legit guys. And I accidentally stumbled onto this website. The guys are really friendly and helpful at Platinum repairs. I spoke to Matt on the phone abs he told me what to do and what is needed. As soon as I sent through my documents, I received an email from David informing me of the process of payment and said it would take around 48 hours if it’s with another bank. Later that evening I got a message from my bank saying the money has been paid into my account. To the whole team that assisted me, really well done on an awesome service you offer and the way you carry yourselves.
0 replies
63 months ago
Service Excellence
This place is a real charm. The wonderful little ornaments and the exceptional service from Charmaine. So enjoyed doing business with her when I was in CT..... and the great news is that I’m back home and I order online and she gets it to me. This is one place I will shop lifelong. Well done Charmaine. Keep up the great work.
0 replies
65 months ago
No loan tyres !!!!
It’s so disappointing when you pay so much for a premium car and getting BMW Assist with it and they cannot assist with a loan tyre. My current car is just a few months old, and when I had a tyre issue with my previous BMW, I was told they didn’t have any loan tyre. I mean If you are having constant issues with loan tyres can you not stock up on more. Now because of this happening I got on a Saturday, I now need to get my car towed either to a dealership or my house, then I have to contact my insurance company on Monday to arrange for towing to a tyre replacement centre. Really guys???? This is BMW we talking about. Such a huge brand and this is how BMW assist works. What’s the point of having a service like this when you cannot assist to make my life easier? This is really very disappointing.
0 replies
69 months ago
BMW Leo Haese Centurion
People, please be careful of the service department in Centurion. These people are rip off artists and the service from the Manager Phillip is absolutely pathetic. Clearly the DP isn’t far from it considering no one gets back to you. In 2018, My brand new 320i had been in for many services due to my mileage. Normal procedure. Not so normal when I can count the number of times my rims were not scratched.... only once. Every other time my rims were scratched. They agreed to replace 1 of my rims after me having a fit and made me wait for months. When I asked them to pay me R20k for my rims because that’s what I was told it costs, it took Phillip a day to find a new one.... clearly forgot about me. In September last year, my car went in for its brakes and again, they scratched the rim. This was now the second time in this rim. The first time they fixed it. They made me wait for a year. Every time I asked about it and asked Phillip to get back to me, he was too busy running around doing jack**** as usual. Last month I went to them to tell them that they now need to pay me out for the rim as I have had my car evaluated for a trade in. Phillip as useless as always said they won’t pay me out for a new rim. They would try and fix it or pay me out what the repairs would cost which was about R2500. He said he will have Marius, the DP contact me. Never did. They stalled and waited for me to trade in my car only to now tell me “ Kindly note that I have spoken to the dealer again and they confirmed that they only prepared to refund you if you still own the vehicle . Should the vehicle already been traded they will unfortunately not be able to accede to your request .” You people at BMW Centurion should rather close your business instead of ripping clients off. You are pathetic. I wonder how you sleep at night knowing how you conduct business. I’m utterly disgusted. I moved onto BMW Midrand, the service difference between the two of you is like oil and water. Take a page out of their book and learn some business ethics and customer service.... in fact I think you would need the whole freaking book... and still you would not come anywhere close to their service.
0 replies
76 months ago
Bulls#!tting Clients
My pet hate is having to listen to people bull****ting you....so far that’s all I’m getting apart from the messages you leave and no reponses.... but when they want your deposit money, then they are prepared to keep in touch with you..... their service sucks.
0 replies
83 months ago
BILLED AFTER CANCELLING SHOWMAX
I cancelled Showmax way before the 14 day trial period could end and I was still billed everyday leaving bounced debit charges on my account. According to them, because I didn’t receive the email saying it was cancelled, they will not reimburse me for the bounced debit charges. This is why Netflix beats Showmax any day because their service is up to standard. I will never use Showmax ever. This is how they make their money, through their incompetence. Don’t have a cancel option on your website if you not going to cancel when supposed to. Disgusted!!!!
0 replies
91 months ago
Telkom Contract Age - 1+1 = 4
I am sick and tired of the people at Telkom constantly *****ing up my contract. I have complained on numerous occasions that my contract period is incorrect. Amazingly enough, your system shows I upgraded in December 2016 to my new contract and 2 years down the line, when my contract is about to finish, I get told my contract only finishes in December 2019 as it is only 11 months old. Every time I call in, the consultant escalates it to the back office (which I think is a bottomless pit because nothing ever happens there and nobody gets back to you) and then a few days later I get an sms saying my case has been investigated and resolved. When I call Telkom back to find out when my contract ends, nothing was resolved and we go in circles once again. So my resolution to this problem is that I will not be paying the Telkom bill like I normally do, and in the process, my Telkom Wifi contract is going to get cut as well. And don't let me get started with the hacking on the Wifi. Telkom must then only think of handing my over. All hell will break loose then!!! For a huge company like Telkom, your sevice is pathetic to say the least!
105 replies
91 months ago
HIG - Pathetic after sales service and A Filthy Mouth. Don’t be fooled!!!
I wish I read these post before I used them. Bought a new house and installed a gate motor for R3200 and installation for R1800. One would think it includes the cable. The installer installed the plug cable into the wall and not a plug and I was told that it now cancels of my COC certificate due to alterations. HIG Security will take. I responsibility. The rude owner Kobus called me a ******* for no reason. Gosh, people like this need to have some customer service training. Found them on FB. People, before you get conned as well, think twice about using them. I would never again. No after sales service at all. They just take your money and the trouble after that is yours.
0 replies
93 months ago
Cell C Service is Pathetic - Prices increase in the middle of their contracts.
So I have had a cell c contract for many years and I do not ever remember in the past years having my premiums increased every year on a 24month contract. So I’m due for an upgrade and I have Cell C call me and I moaned about having my premiums increased every year on a fixed top up contract. The people that I speak to are shocked and say that it doesn’t sound right. I went into the branch and they said the same thing. They called their Call Centre from the branch and they lady at the branch was quite annoyed with the lady from the Call Centre as she could not explain why my premiums have been increasing every year. When I called Cell C customer service, I was told “that’s the way it is!”. I was told that if I go to the shop and buy a loaf of bread, and it was R10 and now gone up to R12 what would I do. I told the consultant that I don’t go to the shop and say I would like to take out a contract on buying bread from you for 24 months at the same price. I don’t know how someone can compare buying bread to a cell phone contract. I even spoke to a team leader and babbled something about inflation and that’s why they increase my premiums every year. THEN WHY ADVERTISE A CONTRACT WITH AN AMOUNT FOR 24 MONTHS WHEN BY THE END IF THE 23 MONTH YOU HAVE HAD 2 PRICE INCREASES??? I understand that this year we have gone through a VAT increase of 1% so then the price would have went up. So for my 2 contracts I have now had 3 price increases from August and October for each contract. I have had my contract for many years and I think it’s high time I move my business to any other cellphone network provider as all the other service providers do not increase their contract prices in the middle of their contracts.
210 replies
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