LS
lloyd S
Active since Oct 2016
10
Reviews
0
Industries
Reviews
10 reviews1 month ago
Vague Underwriting and Payout Delays
The following issues require your immediate attention: Approval Delays: The claim has exceeded a 10-day processing window. Such a timeframe for a standard tyre claim is unreasonable and significantly impacts my mobility and vehicle safety. Vague Underwriting and Excess Application: I am disputing the application of an excess based on the "12-month claim" rule post-policy renewal. The explanation provided suggests that because the incident occurred in the previous period, I am liable for costs that contradict the terms of my renewed policy. This "fine print" application feels intentionally opaque and inconsistent with fair treatment standards. Lack of Communication: The feedback regarding the underwriting logic has been vague, providing no clear contractual justification for why renewal terms do not supersede or mitigate the costs of an ongoing claim.
0 replies
18 months ago
3rd party claim declined
I am disappointed with Hollard's handling of my third-party claim regarding my NP200 van. After one of their insured drivers crashed through my wall, they refused to cover the repair costs for my vehicle. Ironically, they agreed to fix the wall only after a prolonged three-month struggle. It is disheartening to see insurance companies taking advantage in this manner.
0 replies
19 months ago
Bad when calling to order parts
You call and you hold for more then an hour then they hang up then the wheel starts again. When you think they answered they re-transfer the call and hang up.
0 replies
24 months ago
Couch broken in transit and they won't take responsibility
Bought a couch from PE 7 days ago. No delivery when inquire the leg broke via transit and they not liable for that as per terms and condition. I don't understand what kind of business they running if it broke while in transit. Very disappointing.
0 replies
27 months ago
Auto&General warranty warranty wait time
Auto and General warranty claim haven't been finalized after 10 days. Which took 1 hour for them to answer the phone. Another 45min waiting time to get to them on the phone. Waiting time when you call them is not less the 40 min hold time. Very pathetic seriously. I'm cancelling this. I can't pay for service and wait 40min. 120 min wait time to get a simple claim finalized.
58 replies
29 months ago
Bad service at the midstream ****a shop
Bought a car which is almost a million at midstream branch and drove it back home same day it gave me a drive train error also the sales person didn't mention that there are other functions which are not working on the vehicle as it was not on the dekra report. I logged a complaint they pretended like they helping now they not even replying to my emails. Lastly even when I was buying the car the sales person didn't care aslong as he gets his commission I had to do follow up if the car is ready they didn't even give me a permit as they ran out. So I"m basically driving a car with a mechanical issue with no disc and no permit. I feel like they running a ****a shop.
71 replies
32 months ago
Had to send multiple...
Had to send multiple emails and took to long to be approved
131 replies
50 months ago
Unstoppable debit order
I'm very disappointed in car track I even had to cancel the subscription because of them not debiting my account for a year then I had to make arrangements to make arrangements to pay for 6000 odd because of some one not capturing my details correctly. So I paid and canceled all 4 cars and funny thing I'm still debited twice since last month even after settling my debt with you. I called to reverse the amount still amount but reversed and still getting debited very u professional. I owe you nothing why you still debiting my account. Even when I call they say they will reverse and still nothing. Called today they can't help me they will escalate. Worst finance department ever. You can't even reverse the debit order.
53 replies
98 months ago
Telkom Cable Department no ETA
30 days without internet yet i have to pay for the service. Call logged, same answer when i follow up, Cable department and they cant give me an ETA or number to call. Telkom worst service ever. maybe they still inventing the cables.
106 replies
115 months ago
more than 1 hour no delivery
<p>still no pizza debonairs columbine. service socks. manager says it's takes longer to deliver month end</p>
105 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (10%)
2 Star
0 (0%)
1 Star
9 (90%)