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Active since Nov 2016
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9 reviews72 months ago
Oh Renault South South Africa
It is very clear to me that the Renault Northcliff Service Centre does not care about its clients and that a professional service is not a priority at all. (1) None of my calls or e-mails are answered, irrespective of how many different telephone numbers I have tried out since I took in my car for service and they claimed that my car had chips and cracks on the windscreen, lies!!! I told the consultant that I don't mind they fix, but he needs to identify or indicate where the chips or cracks where or are placed as mentioned, he said it was standard procedure I will see the marks, which I could remove a day later. Please note that I was charged for that, not covered for okay. I left a message with one of the drivers or salesmen when I came to pick up the car, called the manager the next morning and they said they would get back to me to. A day later, I received a call from "head office" to rate Northcliff's service, which I did and explained to her what happened and she said I should expect a call from the manager from Northcliff Renault, to this day I am still waiting for the call. (2) The new Renault Kwid I got 2 years ago has an issue with the gearbox, because whenever I need to change gears, yerrr they get stuck. Please note that I am driving a manual car in this congrete jungle, I mean the result is lack of instant acceleration, which is much required while overtaking, so I guess I stay away from the fast lane. I have not been assisted to date. Sometimes I do regret getting this car. Pheeew!
0 replies
73 months ago
Bergentash Properties - CROOKS. Pay back the money!!!!
I am exhausted of following up with Dora or Francois who are both property agents at Bergentash Properties or Living Room, we tried to call them since I moved on Friday 28 February. I noticed earlier today that they blocked my number and can only access or communicate with them via WhatsApp well except for the rude Dora. Dora has been mala fide from Day 1 to date, I will share her response as soon as can on my other review and on social media platforms. Kindly note that they made an agreement with the new tenant by the name of Nandi or Zama Zulu to settle the payment by 7 days since I moved out and they had extinguished/ delayed and for every 7 days that had passed they would be held accountable to pay a penalty fee of 15%, inclusive of the deposit of R4500 owed to me, which is what they used to do to the other tenants in the complex at Villa Massimo in Blackheath. Zama or Nandi Zulu has also taken advantage of the situation since she knows how these guys operate, so she has taken my kindness and patience to a test if NOT trash. She has been making excuses to Francois and I, to date. She first mentioned that she could NOT deposit the securing deposit to me due to poor internet connection and would deposit the money at the bank by Saturday, 7 March and failed to and every week, she kept on making excuses to date The Rental Housing Tribunal need to put this agency into place as they abuse the rights of tenants, I am not responsible for the joint and several liability after making false claims and accusations by Dora who is so unprofessional, incompetent and inhumane for a lack of better words to describe her. Francois does not have much power as the rest, but he continues to make empty promises to tenants which needs to come to an end. I want NOTHING to do with Bergentash or Living Room. I just want my money back ASAP!!!!
0 replies
76 months ago
Flexicare - FALSE ADVERTI*****T- so frustrating.
Please note that I am not happy with your service, you have listed SpecSavers Highveld Mall as one of your networks. However, I was not assisted but what baffles me is why are they listed on FlexiCare's website. This is not the first time I have encountered this and definitely not the last. May you please revert to me ASAP, because I need to see an optometrist soon. I was double billed in December, why???
61 replies
86 months ago
RENAULT did NOT ASSIST me AT ALL
I called Renault South Africa on Sunday afternoon, I even interacted with a Rayen online for assistance or support since none of their lines or the 086 number for Renault Assistance was NOT going through, at a time when I desperately and urgently needed their assistance or rather Road Assistance via Renault. I ended up calling my NOT so helpful insurance. But this is NOT about them, I honestly feel that Rayen tries his level best to assist but sometimes, actually most times responds in such a way that sounds and makes one feel like "why did I even bother going online to seek assistance". Well, thats how I have felt everytime I engaged with Rayen. My other issue is with the Renault service at Witbank, Eastvaal to be precise. Please note that I paid for the gassing or radiator cap, since Sasol or one of their petrol attendant's put my life at risk by NOT placing back the cap or did not tighten it. But my issue is that I paid R1000+ (I have the POP) for the gassing cap and 2x antifreeze which at not point was communicated to me upon arrival. There is NO report as to how the was inspected. However, they decided to contact the towing guy, instead of me to come and collect the parts. I need an email or report from the Eastvaal stating exactly what was collected by the towing guy and what happened afterwards, because I paid for parts which I do not even know if OMG I am just so MAD at how some of these guys handle things.
0 replies
86 months ago
Think twice or just don't even think about joining MiWay
Unbelievably bad service! I received such poor feedback and service on a very simple claim. So my car was towed, immediately after received alarming situation or rather incident and my battery was exhausted minutes after I confirmed that that the towing had arrived. However, to my surprise 2 days later I received a call that the claim had been closed without them following up or finding out where the car is and if all is well since my last communication with them. I wanted to hire a car, unfortunately I was told that I could NOT hire a car since the claim had been closed. I forgot to mention the surprise I received with regards to the kms covered by MiWay (20km to and from) and the rest you pay yourself and it was not stated on my policy nor explained to me prior. I would NEVER recommend MiWay to any other person. I regret joining MiWay and I am currently opting for better services, because at the end of the day I do not think they will be able to assist anyway.
168 replies
86 months ago
CARTRACK does not care about you or your car
CarTrack Watch feature works, but does NOT work for me. Because when I park my car in places where I feel unsafe, I would then activate it. Unfortunately, I am forever told that I need to turn off the notifications. Why? I mean I turn it on for a reason and I am paying for the service. It has really become an annoying experience, everytime I turn it on and receive the call from them, they immediately instruct me to turn it off. Oh and by the way, you will only receive ONE call, just ONE call from them, their next contact would be your next of kin and at NO point will they call or even try to call you back to find out if you are okay and if I am indeed driving the car. Easy way for our cars to get hijacked and at no point do I even feel save using their service. I requested their legal department to call me back after 5 min, and guess what? NO CALL BACK. Which other better car tracking companies would you recommend?
56 replies
87 months ago
Great service from Ramasela
Ramasela was of great assistance and very patient with me for the whole duration of the call. I wish there were more customer service agents like her, who are eager and willing to assist their clients, with such enthusiasm.
105 replies
89 months ago
NEDBANK NOT TO BE TRUSTED!!!
Early this year, January if I am not mistaken I paid the full balance for my credit card which amounted to R2012+, I asked for cancellation of the card. Since then, I had NOT received estatements because the card was CANCELLED. The cancellation took place over the phone and at no point was I asked to come to any branch to sign any cancellation papers. To my surprise I received a call from Nedbank ********** at 18h50 while I was at a year end function at work; the consultant mentioned that they (NEDBANK) did not cancel the said credit card in my name. Honestly, I feel harassed and embarrassed by the Nedbank that I had trusted with my money, since the card is being used at tollgates, just like the previous card that I had reported stolen in September, however the card was not even blocked and I got scams in October and November. I am planning to move to another bank, because this is unacceptable, I have gone through a lot since September 2018 and to deal with Thabang from the Fraud division who was suppose to assist me regarding the fraud case yet chose to be rude to me as a client, is something I will not tolerate and will NOT pay back the R2000+ which I previously paid. Nedbank needs to sort out this mess ASAP!!! I have had enough, this has been emotionally, psychologically draining and my doctor has advised that I do not handle these matter by myself. Therefore, I will escalate and seek legal advise and report it to the Banking Ombudsman, as well as Hello Peter. Please see case numbers for both cases: 2018K5*** which was reported in October the 4th 2018L2*** which was reported yesterday
105 replies
115 months ago
TRUWORTHS worst nightmare after receiving new phone as a gift
<p>My sister received a new phone as a gift, TODAY and she does not really like the phone and would like to return it for another one and she was told that is impossible.</p> <p> </p> <p>It hasnt even passed 24hours, but this consultant had to be RUDE and not helpful. Can somebody attend to this matter ASAP, because what is the point of having a new phone which you do not like?</p> <p> </p>
56 replies
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5 Star
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1 Star
8 (88.88888888888889%)