Active since Dec 2016
On 1st January 2024 , Multichoice cancelled my subscription and insurance on Decoder decoder with smartcard number 10432262216 and serial number V600520528. When I tried to claim the faulty decoder on 10/02/2024 at the Walk in Centre in Benoni. The agent told my insurance is still new and I cannot claim. As per my knowledge my insurance was active from approximately 3 years.
Spoke and send a response Mahali of the Vodacom HelloPeter Team on the 17 March 2021 about my dissatisfaction with the responde I received from Vodacom. They said the can only suspend certain providers services. Till now I did not receive a response. Please assist.
My month to month fibre is linked to cell number, 0825634242. The infrastructure was already installed when I signed my contract with Vodacom. Now that I want to Voluntarily suspend my service till further notice. Vodacom consultant told me they cannot suspend the service because I am Vumatel infrastructure. I was also told by one consultant in February 2021, that I can just switch off the router and I will not be charged. I noticed I was charged. Please assist me resolve this. I just want suspend the service according to my needs. For now I would love to suspend the April 2021 service. Thanks
FNB fail to reverse my debit order of R450.
Complaint Reference 2135478. I received feedback from Micheala Naidoo today, 30/04/2020. She confirm that they cannot assist me to reverse a R405 unauthorized Telkom debit order, which I cannot do because FNB system does not allow me to do. They suppose protect their customers but they decide it is not their duty to do so. I wonder why is there a cap on amounts to reverse as a customer, if they do not want to do their job. Can I get sevice please.
This attorneys sms my personal details to family that are not part of this account. My ref number is 0278000711963525.Please remove cell number 0825634242. The number you can sms is 0762685476. This is against POPI act. I also logged a complaint with CGSO regarding the improper manner the OnAirTv has locked my in their contract.
My vehicle went for service on 30 January 2019. A weeks later I notified the dealer of a noise coming from the engine when starting every morning. The vehicle was taken on 11 April 2019 to the dealer to overnight so they can diagnose the noise. I received the vehicle and they could not explain the noise. I took it back again on 16 September 2019 and still no resolution. Please assist.
I asked ClearScore and Experian to remove the flag that my wife is on Debt Review from her name from the system and it us still reflecting a year down the line. That is having a negative effect on our Credit Score. Pleading again for assistance.
I was sold a subscription for Explora. Salesman told me it will only be an extra R20 more then the HD decoder I had.Now they want me to pay R120 extra for 24 months. I was already on Access package of R99,because I lost my job in 2017.Unethical now OnAir are demanding their money.
I was offered a free 30 day trial. When I cancelled the service on 12 April 2019.I then I was told to pay clawback. On their website the terms are clear that no fees to be paid on cancellation. The service is still active. Please assist.
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