Active since Dec 2016
7
Reviews
0
Industries
Reviews
7 reviews5 months ago
TERRIBLE CUSTOMER SERVICE REEDS N1 CITY
#Reeds N1 City. Your customer service stinks .Booked my Isuzu in for a service, was in by 08h30. Said I will be at N1 mall, went for brekkie, ask please call me when vehicle is ready. No correspondence, I left 2 calls to get update, nothing. Walked back by 14h30, that is 6 hrs later, my vehicle still not serviced and no urgency shown nor customer care. I'm 66 and suffer with a sore back, no shuttle service, so I had to wait. Well I don't need you, this is not for free, you charge thousands for this service but think nothing of the customer, You think we a captured income, Sorry, cancel, give my vehicle back, Now. I' ve booked my vehicle into Isuzu Cape Gate for Thursday. Won't use Reeds N1 again. CAA505251
71 replies
8 months ago
TELKOM STINKS WITH INCOMPETANCE AND TOTAL DISRESPECT FOR IT'S CUSTOMERS!
Was on top domestic fibre package via vumetel 100mbs uncapped but was experiencing intermittent and poor data availability. Everytime you phone you get put through to some help agent working from home, noisy background, eating chips, kids crying in the background and very poor english. Even having a reference 87745685 since 8 July you must everytime reconfirm ID, name, cell number, address, I had no internet for 3 weeks spent hundreds of rands calling 10210 using my own data and airtime and very to little help. AgaIn REF 87889395 , Vumatel keeps telling me that the issue is with the ISP, There is IP adress issues, loop protection action logs and they need to clear IP adresses. My Router is connected without internet for 3 weeks I kept asking telkom to please speak to technical people to sort out this line. I spoke to Kamogelo, Lulama, Nledi, Raymond, Puzela, Jabulo etc all useless, Foe 3 weeks no dstv stream, no security camera, no internet I must buy data for my cell phone.. call again speak to David, get Vumatel ref 00813539, they say again the expired licences need to be renewed by telkom, IP has expired, Telkom still not listening, spoke to Takalani, Professor, Reneilwe , Vumatel ref 00813822. Kim from New planet 3rd party sent technician from vumatel to check line, issue on isp side, Sunday 20 July spoke to telkom billing Charlaine - told them if my line is not fixed I'm going to cancell my contract. I even went to telkom century city shop, service pathetic, asked if there is a technician that can check my router, told they don't work weekends. Went to game bought another router to test at home same issue, connected without internet, Monday I went back to telkom shop century city - spoke to Newman February, still no technician available, out of shop, nobody can help useless!!!!! I there and then cancelled my contract case 88376593 logged. I wanted to be refunded 3 weeks of no service but instead was charged another full R800 PLUS for the month in advance. BTW in less then 24hrs I switched over to Afrihost and was on full internet on my existing Fibre line with no issues, TELKOM STINKS WITH INCOMPETANCE AND TOTAL DISRESPECT FOR IT'S CUSTOMERS!~ TOTALLY DISGUSTED.!!!!!!!!!!
0 replies
11 months ago
Awesome service experience yesterday from OUTSURANCE Claim 412792911, Advisor Marthinus Van Aswegen Tel 27-12 7495651, claims@out
Awesome service experience yesterday from OUTSURANCE Claim 412792911, Advisor Marthinus Van Aswegen Tel 27-12 7495651, claims@out.co.za. My Isuzu windscreen cracked yesterday from a stone thrown from a passing vehicle on the Tygerberg road. Whilst stopping at the Spar for my wife afterwards, I got the claim logged and sorted with a call back by the agent all on the app whilst waiting in thd car park. By thd time my wife came out the shop I could tell her I'm already sorted and Autoboys have been assigned to replace my windscreen. She couldn't believe it. As a pensioner I like simplicity and this was a stress free process. Thanks again Marthinus Van Aswegen from Outsurance. You made a stressful experience a pleasure 🙏
58 replies
55 months ago
GAME PATHETIC AND DISGUSTED WITH THE POOR CUSTOMER SERVICE
TODAY IS MY WIFE'S MOM'S 83RD BIRTHDAY. WE AS A FAMILY PUT MONEY TOGETHER AND 3 WEEKS AGO BOUGHT HER A 32 INCH SMART TV ONLINE AS IT SHOWED STOCK,MITCHELLS PLAIN HAD AND DELIVERY WITHIN 5 TO 7 DAYS, WE PAID AND WAITED. AFTER NO SHOW AND NUMEROUS CALLS TO CUSTOMER SERVICE, THEY COULD NOT DELIVER, NO STOCK??? EVENTUALLY SOURCED IN KZN TO COURIER, FROM LAST WEEK WE HAVE BEEN ASKING, PLEASE, WE WANT TO HAND OVER TODAY AT A FAMILY GATHERING. EVEN SPOKE LAST YESTERDAY TO LEE THE MANAGER AT CUSTOMER SERVICES, PROMISED TO CALL ME BY 10AM TODAY, BY 11 AM NO CALL, WE CALLED, THEN SAID HE IS ON IT WILL CALL BY 12, IT'S NOW 12H48 AND STILL NO CALL BACK...WE ARE GOING TO HAVE A FAMILY GATHERING WITH NO PRESENT AFTER PURCHASING 3 WEEKS AGO, PAID FOR...I THINK GAME CUSTOMER SERVICE STINKS...THIS AFFECTS THE WHOLE FAMILY AND RUINS AN 83 YEAR OLD'S BIRTHDAY...THIS IS NOT THE FIRST TIME GAME ADVERTISES AND THEWN CANNOT DELIVER - PATHETIC AND DISGUSTED!
53 replies
76 months ago
incompetance cost me to get an external contracter for R450
I brought my hd PVR in to dstv customer center on 21/01/2020 for faulty hard drive. Opted for a swap machine for R600. They set it up there, I got home connected but had issues I couldn't resolve. Had to get 'District Dish' in to assist. They confirmed the pvr was incorrectly set up. It had to be set up as extra view HD PVR. Had to then contact DSTV again to redo what they should have done when I WAS THERE. This cost me now an extra R450 for the services of an extra contractor which would have been uneccessary had DSTV done their job properly the first time. My ID 5905125175088. I should be credited this amount on my next billing as a premium user
122 replies
83 months ago
You just a Number at Nedbank
I've been banking with Nedbank since 1978,My whole working career. I turned 60 and only by speaking to a friend did I learn about the optimum account with reduced banking fees for over 60.I sent an email request which was never answered I then went in to Century City branch, waited almost an hour to see a private banker, did the application, it's now over a month and nothing, I'm still being charged a few hundred rand bank charges????? Pathetic!!! I contacted the call center this morning, I get a call back wanting to know if I want to apply for the optimum account! Grrrrrrrrrr!!!! Why must SOMTHING THAT COULD BE SORTED IN 8 HRS TAKE OVER A MONTH, STILL NOT SORTED!!! Even John Dories congratulated me on my 60th and gave me a voucher. NEDBANK has benifited 40 years of my banking and not even a word!
862 replies
114 months ago
Consumer rip off to charge R1940 for a medical cpap mask when it sells for 43 dollars just because you can!
<p>This is what pees me off when I needed to replace my original CPAP mask because there are no spare parts and you have to by the complete assembly by the only supplier here in Montague Gardens sleepnet and they charge you R1940 for this piece of plastic and the elastic strap. Here below it sells overseas for Just under 44 dollers!!!! This Sleepnet feels it ethical to sell this as more than twice the exchange rate I paid in effect 142 Dollars for this piece of plastic!!!! Below is the evidence: Maree Schubert VdMerwe</p> <p>FlexiFit HC405 Nasal CPAP Mask with Headgear</p> <p>The HC405 mask is the upgrade to the Aclaim 2. It features the same "Fit and Forget" technology that combines a unique foam cushion shape and headgear design for a comfortable, stable fit. The major difference between the Aclaim 2 and the HC405 is the hose connection which now swivels instead of being fixed upward and over the head.</p> <p>Manufactured by Fisher & Paykel.</p> <p>1% of Nasal Mask product buyers choose this product.<br /> $43.95</p>
0 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
5 (71.42857142857143%)