Active since Dec 2016
8
Reviews
0
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Reviews
8 reviews2 months ago
Suprised and happy
I must admit, I started seeing post of ****s from this place where people didn't get their orders. I have ordered, my delivery date was the 9th, and I tried phoning and emailed... no response (phone was not ringing) I received an email from them about their website that was off and my order will be sent when website is back on. And yesterday I got a tracking number, and my book was delivered today. Thank you. Please just look at communication with clients. That is the most important key to any business.
0 replies
64 months ago
No Customer Service at all!
107650149406 - this one was not delivered due to no stock! email received: 31.12.2020 - We've got good news and bad news. The good news: Your order is ready to go. The bad news: Unfortunately an item in your order is currently out of stock. Affected Items: Flower Magnetic Tie Back 6203011624001 Size: Each Qty:1 Up until now, not credited to my account! On the same order, I ordered from Mr Price Home Online on the 30.12.2020 (7 x 2 m Mahogany Rods), and paid R350 delivery fee, they deliver 1 x 2 m Mahogany Rod and 6 x 1.5 m White Rods. After dealing with so many people, Sindiswe got them to collect the wrong ones. Replacement order created with reference: '"107650149406-1"' Now This is 20.01.2021 and I am still waiting for the correct ones, No credit is been done on my account yet either on the tie back or rods. No one is getting back to me on answers what is going on? This is really unacceptable service towards customers. You can phone and email services@mrpg.com / SSibisi@mrpg.com / help@mrphome.com NOTHING!
122 replies
65 months ago
Unhappy
Your tracking is useless. I am waiting for 2 weeks for delivery. First you get the address wrong and now a week I have to wait still. You tried to deliver on a Friday at 8:45pm at a business that is closed. Now its Monday and still not out for delivery????? Why do I have to strughle to get my parcel? I want this sorted out!!!!
0 replies
66 months ago
Terrible
Pathetic service, with no customer support, with incompetent staff members. I have never had such bad service with a financial institution like I do with DirectAxis! Being a client for 10 years, and this is the **** service I get. No one phoning back, putting a client on hold for 49min and drops the call, from 13h56 till 15:16 (16 calls) unsuccessful! Everyone puts you throw to a new person, or then this is missing and then everything is 100%. Monday 16 Nov 2020 @ 19:31, I spoke to Ikona, she told me that "someone" will phone me today going throw the contract and then payment will be done. Since 12 Nov when I did my application and was approved, I was told to send my bank statements and policy. Which I did that same day. It is 5 days later!!!! No one phones me, no one can give me answers. Now the system cant open documents?????????? what more excuses are going to come up. the lady puts the phone down in my ear. wow, i am paying your salary! Ianda is the person dealing with my "loan", but I never gets to talk to her. Her manager is also not available Varity. If it's not their website not functioning properly it's the call center! I contacted their call center everyday from Thursday 12th till now 17th. And I best part is you need to provide your ID so they can verify you, when you get to a consultant, guess what, you need to give your ID again! I am fedup! I also have plans to arrange! Your site saying: Why apply for a personal loan with DirectAxis? It is secure and straightforward to complete your loan application online. Your repayments are fixed at our current interest rate for the full term of your loan. They never go up – no matter how much interest rates do. Repayments are over a term from 24 months up to 6 years. Feedback is given quickly and your money could be in your bank account within 48 hours. (Talk ****!!!!)
112 replies
67 months ago
Thank you!
Thank you Stefan Mudenda for helping me, appreciate it alot. After alot of struggles and you sorted out everything.
53 replies
67 months ago
FRAUD
I am reporting this company for fraud! Deducting moneys from your account, for stuff stolen in their vehicles, 10 months later claiming our company took it. They have no signatures where our drivers confirmed something was missing.
0 replies
68 months ago
Unhappy
From: Andrea Stroud [mailto:andrea@coolline.co] Sent: Tuesday, 25 August 2020 11:58 AM To: 'Ashton Rampur' <ashton@ikhokha.com>; 'Nico Pillay' <nico@ikhokha.com> Cc: 'support@ikhokha.co.za' <support@ikhokha.co.za> Subject: RE: Banking details Still waiting to start using the Shaker! Please can someone assist! I need to connect the new device to our account, and the banking details needs to be changed. This is really urgent. Waiting for service, that I don't get!
53 replies
114 months ago
Dressess is sooo worth the wait... really happy
<p>Waited very long... but worth it... dresses is awesome. Love it</p>
0 replies
Review Distribution
5 Star
2 (25%)
4 Star
1 (12.5%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (62.5%)