Active since Dec 2016
I’m contracted to a third party, which is in business with Vuvu Luxury beauty, I am hoping after this review the owner will come to an amicable resolution, as I do have a few suggestions. In winter of 2023 I sent my dad and mom for a massage under a package I have, prior to the massage I contacted Vuvu Luxury Beauty to make arrangements for him, stating when he comes for visitation’s or treatment’s he has Neuropathy caused by diabetes, before the Incident I asked them for heated blankets, due to the cemented area they were doing massage’s in was ice cold and I contacted the people, I’m in contract with which they are in partnership/arrangement with as well. They serviced me once after that at Vuvu Luxury Beauty with a hot water bottle and I burnt then brought it to there attention. After my incident my mom and dad went in for a treatment and my mom asked for a glass of water and a hot water bottle, they brought her the water and put the hot water under my dads feet, which we weren’t aware of because he couldn’t feel, a few days later he kept crying in pain, and when , I checked his feet he had a massive blister, formed underneath his foot. We rushed him to the hospital, they did a micro surgery and cut/scales into his foot to try and save the tissue, the doctor wrote a report and I took photos, I contacted Vuvu and the company my contract is with sent the photo’s and the doctors report 3rd and 19th September 2025 due to there blatant negligence, my dad is still suffering and we spent a lot of money to date. Driving to and from hospital’s etc. I asked if they couldn’t reimburse our petrol as it’s been a strain, they are pensioners but I kept getting a negative responses from them, the owner contacted me and responded with I should then take them to court.
I have a prepaid account but if you buy Telkom’s bundles like social and data bundles it still takes all your data, so both go depleted except your data goes first.
Once again Vodacom is straight out *****ing data, I took something which tops me up everyday with 1.2 gigs for the past few days each day without any apps running or open even on Wi-Fi the data disappears, I had to purchase an additional 2 gigs or more than 3 gigs each day for the pst 3 days then it just swallows all that data like a slot machine. I called and pathetically they refund me with R10 airtime. Do they know how much Vodacom charges for data per gig, they are so expensive compared to there competitors then they still ***** that data back. Wow I’m impressed?! The smart person on the other side also doesn’t give a reference number just a R10 refund. For 1 day once off! Change networks people best suggestion!!!
What a terrible experience with them, stick to the other competitors that’s your best bet. They give you way too much hassles, you don’t get anything from them besides negative responses. Just stay away from purchasing using there platform.
Firstly when I had the app my app even though it was updated to the latest version it was still out dated meaning I never got the full use of there facilities. Now I got a new phone tried to register it at there kiosk unregistered the old phone and was unable to register the new phone besides that, when downloading and trying to access the app on my phone it asks for a facial recognition and the app doesn’t recognise my face. I was told it was going to take up to 3 days for them to try and sort it… it’s still not sorted. I contacted there agents and the agent after 5 transferred my call to there ***** department which was not in office after 5, I asked multiple times for the persons manager and they failed to transfer or handover the call. I still don’t have access to this stupid app don’t put your money in this bank, they will block you from accessing your own funds and make it impossible to get it. I can’t do immediate payments from there internet portal/online web portal… Now imagine the frustration! This started 4 days before I contacted them so it’s a week now, that I don’t have access!!!!!
I got a gift of a pre-owned Iphone at Cellucity canal walk entrance 1. I took the phone back with in the next 2 days as it was overheating. They kept it at the repair place in that shop for more than a week the phone came back in exactly the same condition with the same battery which was on 95% just as it was bought nothing done!!! I was told if any further instances occur of the phone over heating I should bring it right back it’s 2.34 am on the 01/11/2024 I woke up in the middle of the night and my hand burnt this morning when I checking the time on this phone. That is how hot the phone was 3 of my fingers are burnt. They sold it under false pretenses claiming it was basically like a brand new phone and I’m lucky the battery is on 95% which was a lie. Then when sending it in for repairs I kept having to phone everyday because I was told they would contact me within the next 24 hours to let me know when I can collect my phone 48 hours later I had to call them because no one got back to me, they **** again. I was also told it was being sent away to head office for assessments etc. That was also a lie because why would the phone be in the exact same condition it was bought. I would not trust purchasing from them ever!
I traveled on The MyCiTi bus route number 261 bus number D149 Reg. CA 946748 from the Adderley station stop heading to century rail/omuramba my stop was conway but on the 12 October 2021 between 18.25pm -18.40 the female driver with spectacles a skirt and short hair hit her foot hard on the brakes in between the old train station and the parade just after the robots. I’m really tiny and was right at the front of the bus as the bus was full everyone fell forward and hit hard into me because of how she hit the brakes. She just apologized but that does not help! I’m going to the police station today to open a case my arm hit hard onto the iron and today my arm is swollen and the bone where it is won’t stop paining, with every movement! I would not blame the person driving as the primary problem but the employer providing in adequate training to the employees. On that note please advise how you will be compensating me? As well as should I be moving forward as per the law’s of this country? Opening a case? Take you to the high court and/advertise you on my broadband as well? Social media? It is unacceptable the amount of pain that I have to be in, because of your lack of interest in the wellbeing of your consumers!
We have only been purchasing Bra’s from storm in a G-Cup an only been using the house brand, but I’m tired now of the same problem Re-occurring. All our Bra’s they have on there system’s has a factory fault which is against the consumer act. The pins come through the stitching and because we can’t afford to walk without a bra going to work! We cannot take it in for them to fix! When you do take it in they still charge you, which is theft! Charging people for a lack in manufacturing quality !!! I want to know how they are going to fix this because we either have to hand stitch these bra’s every single time or my sister ends up pulling her pins out. I got told by a seemstress that the cotton being used will not hold the pins with the fabric they are using! I am very unhappy that we have to waste so much money R700 per bra for me and over R1000 per bra for my sister! Having to fix a problem you have created, me by hand stitching or she pulls her pins out! Why do you charge for quality standards that you can’t meet? You freaking charge an arm and a leg for utter ****! The fabrics you started using will not hold with the cotton you are using, how are you going to make our lives better? We have been supporting you for yrs for the health of our breast’s yet the pins keep stabbing us in our breasts! If need be to make a case against your company I will, you just let me know! I really don’t know how you are going to make our lives easier?! You have made it extremely difficult!
We have only been purchasing Bra’s from storm in a G-Cup an only been using the house brand, but I’m tired now of the same problem Re-occurring. All our Bra’s they have on there system’s has a factory fault which is against the consumer act. The pins come through the stitching and because we can’t afford to walk without a bra going to work! We cannot take it in for them to fix! When you do take it in they still charge you, which is theft! Charging people for a lack in manufacturing quality !!! I want to know how they are going to fix this because we either have to hand stitch these bra’s every single time or my sister ends up pulling her pins out. I got told by a seemstress that the cotton being used will not hold the pins with the fabric they are using! I am very unhappy that we have to waste so much money R700 per bra for me and over R1000 per bra for my sister! Having to fix a problem you have created, me by hand stitching or she pulls her pins out! Why do you charge for quality standards that you can’t meet? You freaking charge an arm and a leg for utter ****! The fabrics you started using will not hold with the cotton you are using, how are you going to make our lives better? We have been supporting you for yrs for the health of our breast’s yet the pins keep stabbing us in our breasts! If need be to make a case against your company I will, you just let me know! I really don’t know how you are going to make our lives easier?! You have made it extremely difficult!
I received an sms in 05 March 2021 that I would get a R1000 should I open an fnb gold cheque account. They advised that I should switch my salary,2 debit orders needs to go off my account and download the fnb app all of this was done. I was further advised that the money would be paid in the same month once everything was done it didn’t happen, was it a hoax from FNB? I then asked another FNB consultant when the money would be paid she stated within two weeks of the salary being switched after the debit orders went off my account. To date nothing! Zero! I would really just like FNB to honour their agreement because they are a reputable bank and I see other people have had issues in this same regard. I have switched my salary from my previous bank where I had no issues but thought since I was getting this incentive it is motivation to move to FNB, I would! Sadly to say I am disappointed and regret switching to fnb because when I call I get transferred to different departments, no one can give me a good answer or no one wants to deal with my issue. I really hope fnb can pay this R1000 into my bank account as soon as possible as I’ve counted on this money and made budgets with in these funds that I was promised and to date I feel like FNB has taken me for a joke and apparently other people as well. I feel like closing my account and going back to my old bank, FNB can’t help people! I would like an urgent response on this matter!
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