Active since Jan 2017
I am disappointed with this experience. I purchased an item that was only available online, and when it arrived, it was completely incorrect. This was intended as a birthday gift, which makes the situation even more frustrating. I promptly logged a return and followed up via WhatsApp, only to be told that my return is still being “assessed” and that this process could take up to 21 days — which is completely unacceptable. Their response - We have no control over third party websites and you agree that we are not responsible or liable for any content, information, goods or services available on or through any such third party websites or for any damage, damages or any other loss caused or alleged to be caused by or in connection with your use of or reliance on any such content, information, goods or services available on or through any such third party websites. You further agree that where you access third party websites, you do so entirely at your own risk." PATHETIC! DO NOT EVER BUY FROM THESE IDIOTS ONLINE EVER!
I am writing to express my deep disappointment and concern regarding my recent interaction with Sandi Nel, the portfolio manager at Steer & Co. Upon receiving a substantial rental increase of nearly 20%, I promptly reached out to Steer to seek clarification, as such a significant raise seemed unjustified. Regrettably, the response I received from Ms. Nel was not only ill-mannered but also lacked the professionalism and empathy one would expect in such circumstances. In my attempt to negotiate the increase, a process that has typically been collaborative and amicable in past interactions with management agents, Ms. Nel informed me that Steer & Co is mandated to act solely on behalf of the owner. Despite providing valid comparables and proposing a reasonable 10% increase, Ms. Nel asserted that the owner was comfortable with the proposed increases and would not consider any reductions. I find it disconcerting that, despite my unit lacking basic furnishings such as a stove or curtain rods, the assessment appears to be inaccurate. What exacerbates the situation is that my proposal was not even taken back to the owner for consideration. In stark contrast to my experience, my own dealings in high-end rentals involve a maximum 10% increase this year, with a genuine openness to valid negotiations with tenants. Ms. Nel's response, suggesting I scout the market for better options, was both dismissive and unsympathetic. This stands in stark contrast to the professional and respectful approach I have encountered elsewhere in the industry. Given my firsthand experience, I feel compelled to caution prospective tenants considering Steer & Co and owners seeking management services. The conduct displayed by Ms. Nel is not representative of the level of professionalism and consideration one would expect in this fiercely competitive industry. Shame on you Steer and co for allowing an employee to speak and treat anyone this way. When this was brought to your attention NO ACTION WAS TAKEN. Disgusting !
Extremely disappointed at the treatment we received from a letting agent Arno at Pam Golding. We had viewed a perfect apartment in the CBD to start our lives in as weve just recent got engaged. Arno declined our application based on Google reviews and social media slander without asking us for any explanation. We are in an ongoing fraud battle with the Hawks investigating. Where more that R3 Million was stolen from my partners business resulting in unhappy clients who posted on the Socials. Of which he has personally paid more than 50% back to clients whpo were frauded and sold his home to pay the balance even though he was advised by his lawyers not to. The slander is not a reflection of who we are, and I am greatly offended that we would be judged purely on this. This is definitely not what I expected from a reputable agency such as Pam Golding. SHAME ON YOU
[Returns] (Reference: MRRN-x6rem-ner5 - Serial Number: 27920/K0ZX04315. I bought a phone with you in Feb and it has been glitching ever since I opened the box. I cannot make calls in an emergency or take pictures without this phone freezing up. You mailed me to tell me there's no problem with it and it cant be refunded. It cannot perform basic functions and cannot depend on this phone and fear being stranded again with this piece of junk as my lifeline.
2nd Fraudulent transaction on my account in 2 months !! FNB then tell me I need to pay them to have an FRAUDULANT debit reversed. They cant even investigate it MYSELF. How did these people gain access if you should approve any debit before the transaction is allowed. WORST BANK EVER. Your money is not safe with them - NEVER EVER USE FNB! NO HELP AT ALL! Original Currency Amount1,220.00 ENC Days0000000000000Cleared0 MULTID FORJOHNG 43735024 2. Transaction Description Code5234DescriptionMagtape DebitCategoryPaymeSub-CategoryElectronic 3. Customer Service Information User Code3941User NameAbsa Bureau Services 1 UserContact Number0113502166
Order Number: ********** 65 – defective item - TERRIBLE SERVICE !!! I am extremely disappointed and highly annoyed at the pathetic service I have received from SPREE. After requesting a return for a boot that I paid almost R600 for. 2 months has now gone by with NO REFUND OR EXCHANGE !! I will NEVER buy from your online store again as this is definitely not how one treats its customers. I was assured 2 weeks ago by Zelpha on Fb that i would receive my refund within a few days. To no surprise I have STILL RECEIVED NOTHING. There are many client complaining about the same thing and nothing is being done about it. https://www.facebook.com/search/top/?q=spree.co.za
<p>Hi, I have a faulty 1.25" Bellini Hair Straightener Still under warranty - Cape Town South Africa INFORMATION FOUND ON WEBSITE. THIS WAS NOT DISCLOSED UPON PHARCHASE - This product was bought from a store/ kiosk in Blue Route mall April 2016!!</p> <p>I will now have to pay R550.00 for shipping for shipping from Europe for the exchange ! This is fauls and miseading whick also goes against our Consumer protection.</p> <p>Warranty & Returns ARIA Beauty warranty is valid for one year from the date of purchase. The warranty can be upgraded to a lifetime warranty, free of charge, by filling the warranty registration form on the site. ARIA Beauty warranty is valid only for styling tools purchased from our official site or from an authorized ARIA Beauty retailer. If your product is not working properly because of a manufacturer's defect and the warranty terms and conditions are met, your ARIA Beauty styling tool will be replaced. ARIA Beauty warranty does not apply to problems which are the result of misuse or normal wear and tear and does not apply to styling tools that have been tampered with, altered or repaired by an unauthorized ARIA beauty agent. To exercise your warranty please use our contact form or send a message to ********** We require digital images of the styling tool as well as a copy of your original receipt. In cases involving replacement or repairs, a payment will be required to cover the shipping & handling costs for the amount of £15 inside the UK, €20 for European residents and R550 for SA returns -</p> <p>ARE YOU KIDDING ME ? I did not purchase this product online!</p>
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