MP
Matsobane P
Active since Feb 2017
12
Reviews
0
Industries
Reviews
12 reviews3 months ago
Builders Warehouse – Failing to Honour 12-Year Guarantee
I purchased a sink mixer from Builders Warehouse Atteridgeville on 25 February 2023. It comes with a 12-year guarantee. In November 2025, the tap started leaking. The supplier refused to assist, claiming it was a “maintenance” issue — without even inspecting the product. The wording on the box regarding the guarantee is ambiguous, making it unclear what is actually covered. After following up with Builders Warehouse customer service on 15 January 2026, my case was dismissed without any explanation. I am extremely disappointed. This product is still within the guarantee period, yet I am left without support. I expect Builders Warehouse to honour the guarantee and repair or replace the tap immediately.
0 replies
3 months ago
Builders Warehouse – Failing to Honour 12-Year Guarantee
I purchased a sink mixer from Builders Warehouse Atteridgeville on 25 February 2023. It comes with a 12-year guarantee. In November 2025, the tap started leaking. The supplier refused to assist, claiming it was a “maintenance” issue — without even inspecting the product. The wording on the box regarding the guarantee is ambiguous, making it unclear what is actually covered. After following up with Builders Warehouse customer service on 15 January 2026, my case was dismissed without any explanation. I am extremely disappointed. This product is still within the guarantee period, yet I am left without support. I expect Builders Warehouse to honour the guarantee and repair or replace the tap immediately.
268 replies
40 months ago
Crookedness
I took this cover for my mom. It’s been a while since I joined Flexicare/ Kaelo Primecure. We agreed on R415 premium every month but because they are crooks. They debit more than we agreed on. I would stay for long on a call, from one agent to the next. A mistake happens once, but every month, NO. I’m trying to call them as we speak, there’s no agent to help me🤷🏿♂️. I want my money
132 replies
40 months ago
Crookedness at its best
I took this cover for my mom. It’s been a while since I joined Flexicare/ Kaelo Primecure. We agreed on R415 premium every month but because they are crooks. They debit more than we agreed on. I would stay for long on a call, from one agent to the next. A mistake happens once, but every month, NO. I’m trying to call them as we speak, there’s no agent to help me🤷🏿♂️. I want my money
0 replies
44 months ago
Almost no delivery
I have been buying my wife flowers at Netflorist but this time around I’m beyond disappointed. They were supposed to deliver the gifts at work since it’s her birthday. You can imagine sending somebody gift and they come home without the gifts you bought them. They literally just delivered now at 20:30. I’m beyond disappointed.
0 replies
55 months ago
Top top service by Jason Pollen
A month ago I was from a funeral when my car started acting up. I towed it home. So stressed and exhausted, I called OUTsurance for assistance and got the best advisor ever. First thing first, he asked me to save my airtime he’ll call me back. He called immediately afterwards. He asked me couple of questions not interrogation. Gave some advises and assured me my car will be fixed I shouldn’t worry. Called the dealership to organize everything. Everything he had promised, he’d delivered. I guess that’s why they call themselves Woolworths grade. Thank you Jason Pollen. Never met a consultant like you. Keep it up brother. You are a ⭐️.
53 replies
58 months ago
Professionalism at its best
Thank you Lezain and Kim for your help and patience. Lezain, your patience and professionalism is outstanding, keep it up. You must teach that Sanele a thing or two about dealing with people. Kim, thank you again for keeping your word and calming an already tense situation. Keep it up.
53 replies
59 months ago
Poor, poor service.
I would advise people not to take via Mondo. They have upgraded my sim data package that is not working. Now I’m being taken from pillar to post. One of their Consultant Sanele put on hold forever and he was busy talking “rubbish” with his colleagues without muting my call. I’m so frastrated right now. And MTN is not helping as well.
159 replies
62 months ago
Opportunists
My mom went for a surgery to this hospital referred to by Primecure. This hospital got authorisation from Primecure. She undergone the surgery and thought everything was fine until 4 months later when we started receiving calls from the debt collectors. Why send debt collectors before you even contact the patient first? The bill was incorrect all together. But why refer the case to debt collectors without alerting your patients. I’m never going to this hospital ever and recommend this hospital.
0 replies
Review Distribution
5 Star
3 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (75%)