RM
Remoneilwe M
Active since Feb 2017
40
Reviews
0
Industries
Reviews
40 reviews6 months ago
Useless customer service
Marko Online is going to annoy me , I am being asked for feedback for an order I didn’t even receive or sign for . The driver claims he delivered my items but I did not receive any contact or delivery. I want my goods in great shape asap or else pay me back my money because I don’t know what useless driver you sent order num : OD435857950992244100
213 replies
12 months ago
Bond Cancellation
I have been trying to cancel a bond for the longest time and now I have to pay monthly installments while the bank and the attorneys play hide and seek. I want to know how far you are in issuing guarantees to the transferring attorneys
58 replies
13 months ago
Consultants who do what they do wholeheartedly
I would like to take the time to acknowledge a gentlemen at the FNB branch in Braamfontein on Jorissen Street named Itumeleng, he was stationed at the entrance . He went over and above his work requirements in order to assist me and I am truly grateful for the patience he extended to me in a time of distress. Your humanity was went a long way and you might not realize it. Thanks a lot
53 replies
16 months ago
Useless NAV Car
How hard can it be to get my license disk delivered to me . You pride yourselves with being innovation but you can’t manage those innovations. I renewed my disk on NAV vehicle on the 25th of November and I am still waiting . Clearly you guys want me to get traffic fines for something like have done. Now your stupid app says I don’t have pending renewals but my disk was never delivered nor was I contacted by any courier company . I want my disk; I paid for my it and all the admin fees that relate to it so I should have have it by now.
56 replies
18 months ago
An organisation of looters
In a world where people have so many responsibilities and things to get to , we also need to take time to write these and tell Standard Bank to train their staff on the same processes in order to speak in the same voice and assist clients correctly . It has been over a month of my mother trying to cancel her bond protection plan with different rude consultants in the department giving different versions of the story . I have personally worked for another big bank and Standard Bank is really not upping their game when it comes to service delivery, what do your product heads do if they cannot create product houses that serve the people? I need that policy cancelled asap as the bond holder has sent documents to cede her metropolitan cover to that expensive joke of a plan that you had previously provided . We no longer require the plan and we have no desire to interact with that department post this matter . There is no need to enrich yourself at the expense of our middle classed parents while refusing to do what they want . Case # 43096764
870 replies
19 months ago
Poor attention to customer requests
I am even frustrated tying this message . I have sent countless emails to say my package should be delivered on Thursday the 3rd of Oct. Is it that hard to comprehend that some people work at different locations and cannot use office addresses and we get home late so when I made arrangements, it’s because I am avoiding your rude drivers acting like I owe them . I want my package as soon as tomorrow, I looked at the tracking and the lazy person said it should be rescheduled for the 4th, that’s not what I said . I said the 3rd for a reason .
53 replies
19 months ago
The have failed to c...
The have failed to communicate multiple times regarding the refund that they owe me and chose to ignore me for days
0 replies
22 months ago
Awful service
My matter would have probably been resolved if I was from a different ethnic group . You sent an overstated Levy statement to the rental agency and now they paid you all the money , including what’s due to me . I want my money , the fact that credit notes were done on SAP does nothing to my bank account . So send my money and don’t bother me with phone calls from people that seen annoyed to be at work . I am also annoyed at having to deal with you but Etude chose you and we stuck with you . Also your levies seem tampered with , are you trying to recover something through the minority that still bother paying?
0 replies
24 months ago
Efficiency in the online pick up
Great service and efficient service from Midrand (N1 Bridge) Pickup Point , not to mention the great lady that assisted me with order 151313359. I great goosebumps at the great initiative everytime I am there .
0 replies
24 months ago
I was assisted with ...
I was assisted with patience and ease , great customer service from Deontae .
53 replies
Review Distribution
5 Star
5 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
35 (87.5%)