GB
Grant B
Active since Feb 2017
12
Reviews
0
Industries
Reviews
12 reviews22 months ago
Great Service From Outsurance
I had to restructure my short term policy recently and Zee Baatjes at Outsurance was brilliant. She gave me great advise about the best way to achieve what I needed to do. And she was extremely pleasant and easy to deal with. Another brilliant interaction with Outsurance.
53 replies
42 months ago
Aandrus in Richmond - Brilliant
This is now the third time I have stayed at the Aandrus in Richmond (halfway between JHB and CPT). And it just gets better every time. What a pleasure! This last time we arrived late at night but Bianca received us with her usual unflappable friendly welcome. More than that, we had a staffie which had been abandoned on the road and she went out of her way to help us with a blanket, water bowl and lead. Awesome.
0 replies
49 months ago
Kulula Continues to Disappoint
Kulula continue to disappoint. After extremely frustrating interactions with their contact centre prior to their grounding, and then the failure to provide any real solutions when grounded, I have now had to pay an additional +-R2000 to re-book my flight. You would think that, to recover customer goodwill, Kulula would not make customers impacted by their grounding (which was their fault) incur extra costs when re-booking. After all they don't credit you if you change your flight if the new flight costs less, and they charge you a fee to change the flight.
0 replies
50 months ago
Kulula Sucks
Kulula's handling of issues I had even before they were grounded has been abysmal. Their contact centre kept dropping calls resulting in me having to explain my problem multiple times. I finally got the email from one of their agents, but she proved to be less than useful. And then, with the grounding of all flights, their refusal to refund my money, meaning I had to pay twice for the same trip, was totally unacceptable. I was a fan of Kulula, but no more.
0 replies
60 months ago
Great Service from Afristay
The whole process of finding, booking and paying for an overnight stopover venue on my trip from JHB to CPT was a breeze. I received confirmation of, and regular sms and email reminders about, my booking. I was also given vouchers to use and/or pass on to friends - pity I couldn't use them, but nice touch. Very chuffed with Afristay.
0 replies
67 months ago
poor Service from Honda Dealership
Recently sold a vehicle to Honda Sandton (North Motor Group). We were due to get R16K after settlement with the bank, but the salesman incorrectly paid only R8000 (strike 1). After undertaking to pay the balance he failed to respond to an email from my wife when this didn't happen (strike 2 & 3). In a follow up telecon he was defensive but again undertook to expedite the payment. Payment was again not received in the promised timeframe with the excuse that he was in a meeting (strike 4). He then sent a blank - no apology, explanation, etc - email with a schedule attached as 'proof of payment' (strike 5). The money subsequently reflected in our bank account. When I called the Dealer Principal to express my dissatisfaction with the poor customer experience he was more irritated by my call than concerned about the issue (strike 6).
0 replies
70 months ago
Post Office Useless
The SA Post Office continues to be as useless as it has always been. Had to re-licence my vehicle and went to 6 different post offices, some more than once on different occasions, before I could get it done. Linden Square - no longer do licensing; Greenside - out of paper first visit, off line second visit; Blairgowrie -closed due to loadshedding first visit, off line second visit (only told after waiting for 10 minutes), Parkview - photocopier broken; Cresta - massive space with 10+ counters but only 2 open and queue snaking out the door. This operation should be put out of its misery together with SAA and others. Thank you to the Rosebank post office, however, where I walked in and had my licence in <10 minutes.
0 replies
71 months ago
Great Service
Great service and value for money. Arrived on time for both quote for garden clean up and to do the work. Team did a great job. (This review previously incorrectly tagged to Abacus Gardens)
0 replies
71 months ago
Thankyou Gary;s Gardens
Great service and value for money. Arrived on time for both quote for garden clean up and to do the work. Team did a great job. (This review previously incorrectly tagged to Abacus Gardens)
0 replies
71 months ago
Well Done Joburg Water
I am one of those citizens who has historically been very skeptical of the customer service provided by the COJ, but I must report that recent dealings with Joburg Water were a real pleasure. On approaching the uti;ity to replace a leaking water meter, they did so promptly. When the new meter also leaked they again fixed the problem promptly. In response to a request to be reimbursed for the excess usage due to the leak, my account has been credited accordingly. Thank you Joburg Water
0 replies
Review Distribution
5 Star
7 (58.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (8.333333333333334%)
1 Star
4 (33.333333333333336%)