Active since Mar 2017
18
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18 reviews38 months ago
Useless Mtn
Mtn pathetic service. Ordered new device 22 Feb, still haven't received. Get msgs from mtn saying they trying to get hold of me to arrange delivery, they can't,they got hold of my wife and she informed them to just deliver coz I am home and waiting on delivery. They said no they have to personally speak to me. And thats consistent sms I receive via sms, and that's it. I called mtn customer care then another run around, called the couriers Dsv, referred back to Mtn to arrange for same day delivery as the instruction needs to come from mtn. Again called mtn, they say that they not able and it's now scheduled for delivery on 06 Feb. That would be 10days.if I knew this I would gone instore and got it via the store. Called mtn insisted to speak to floor mngr by the name of Yowell or Joel, eventually after holding for minutes she arrives and now answers, but can now apparently not hear me,an replies on called "due to no response I will have to end this call. Bs. I can hear her fine, didn't have probs entire morning with my calls now she can't hear me. Tactics of refusing to answer. How pathetic to treat customers in this manner. I need that phone done same day delivery or just cancel the contract.
0 replies
45 months ago
Level 7?Level 0
We have been without internet since last week Thursday and no concideration given here to the clients they serve.staff and supporting since totally useless,as if they are reading replies from script.One gets cut off whilst speaking to agents.My wife works from home and this is a financial impact on our situation as one relies on a service to generate an income in today's day and age.being without internet for 7 days does have an impact,and these guys Manning the office and attending to calls don't see this as urgent.when requesting to speak to the manager or someone in a more senior capacity to deal with the issue he is either busy or out of office.(lies).they never call back and end your calls abruptly.This is not the first time this occurered,but this is becoming ridiculous now.What pathetic way in dealing with paying clients.
134 replies
50 months ago
1stlyuselessforwomen.
Matter still not resolved and we going on 3months now. These people at 1st for women just don't care. They simply ignore any cocers of the client. Policy number 952017736.Accident occurred on 23/12/2021 and matter is just left hanging. No attempts to have matter resolved at all. What seems to be the issue? All paperwork and police reports were submitted but they just awol. What a useless company to work with. Totally pathetic.
159 replies
51 months ago
Firstforwomen is awol
Not gonna bore u with the entire story again. It's been 2months now since we had the accident and first for women is still not forthcoming in settling the claim. They are just awol in this whole process. What disgustful service provider.
106 replies
51 months ago
Last and definitely not for women
Since my last review 2 weeks back I had a mail from a guy by the name of Macellos from Firstforwomen claiming that he had spoken to my daughter and that he would call back the next day to sort out the issue. I wrote him a mail requesting that he contact me telephonic ally and also explaining my concerns regarding the issue. He never ever called be back the next day to discuss and I have no further correspondence with either him or the Head Office Suenette I copied the same time. His email is marcellos@firstforwomen.co.za This company is pathetic in all sense of the manner and I would not recommend it's services to anyone. I have informed them that I will now have to take it up with the Ombudman and my Attorneys
106 replies
51 months ago
Lastforwomen
On 23 December 2021 we were involved in an accident on our way to Cpt. This occurred at the Vetkeerdevlei toll where somebody rear ended us whilst in the toll.We immediately got the police out and statements were taken after which we proceeded on our journey. Whilst on route we reported the incident to 1stforwomen where the vehicle is insured. We arrived in Cpt but as a result that the vehicle was faulty it had to be towed away and the Yaw sensor was then immobilized for us to return to Pretoria after our vacation. Ever since this incident occured 1stforwomen was very unresponsive towards honouring the claim. I then had to personally get involved with the vehicles claim process and got as far as to contact the repairer being Auto Magic in Centurion. It was arranged to have the vehicle taken in yesterday 24 Jan, this being now a month later. We awaited further correspondence from the repairer and by late yesterday afternoon they informed us as to their procedure. They will have to keep the vehicle there and do a reaccessment regarding, which will be for the duration of 10-12 days and that it could take longer. I don't understand as to why a vehicle has to go and stand at the workshop for that long and in the interim we sit with a balance of 10 days car hire as we hired a vehicle in Cpt whilst the problem of the damaged vehicle was being attended to. I have now yet again yesterday sent a mail to Head Office and to the consultant at 1stforwomen to contact me regarding this issue, but have since had no feedback from either. In the interim we have to drive a damaged vehicle around whilst it is insured by the said company. The service thus far experienced if any is pathetic to say the least. I have even spoken to a consultant yesterday at 1stforwomen to get the individual handling the matter to contact me as he does not have a direct line of communication. Nothing. I am dealing with a Harold Jabar in charge of case and suenette at Head Office
53 replies
54 months ago
What's the point?
This is now the second time I am experiencing a problem with the App. The first time was at Burger Bistro in Centurion and now yet again at Spur Queenswood in Pretoria. Although the app verifies that the voucher is redeemable, and me assuring myself of the fact with management at Spur before ordering. Well to my surprise when payment had to be effected the voucher could not redeemed when asked for the store pin to be entered by the store. Encountering this problem again I immediately contacted the Entertainer area rep by the name of Candice as I had her details and she requested that should I have an issue in any manner regarding Entertainer I was to contact her. Well I called her immediately but could not get through. I sent her I whatsapp later, and it confirmed that the recipient seen and read the message. This was on 23/10/2021.I have not heard from her ever since. This is rather embarrassing when one expects the voucher to redeemable as valid o ones app, only to have to pay the full amount at paypoint as the app won't accept the store pin that is to be entered by store. So what is the point?!
0 replies
55 months ago
Overpricing
Overpricing. Shelf and item prices are not updated on the system at checkout thus resulting in customers paying more than intended. Total scam this. This is becoming a trend and not only at Makro. I experienced the same at the Silver lakes branch in Pta East a few weeks back. Pick and Pay, Spar, Fruit and veg but to name a few I had similar encounters with.
53 replies
56 months ago
Kettle fried?
Bad Lays quality. Read full review on your web page. Disgusting. And I notice you don't respond when customers complain about your service here on Hellopeter. Well I have pics of what I purchased and it's rather disgusting to put that sort of quality out there for us as public to consume.
0 replies
57 months ago
Opening a can to suggestion
Rotten and mouldy pet food in can upon opening. Due/bb date 2023.Complaint only apparently logged on 16/08/2021 when they received my pics via mail although it was reported almost 2 weeks ago. Still have the contents in fridge in my garage as Promeal has the option to make arrangements to collect if necessary. Haven't heard from them ever since. I am a very impatient person when I am treated in this manner as a consumer.,and I expect answers promptly.Clearly it needs investigation as the entire batch could be contaminated.
0 replies
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