Active since Apr 2017
To whom it may concern, I am writing to formally raise a dispute regarding the summons issued on my active account, and the subsequent addition of legal fees to my credit card account. I find this conduct deeply concerning and unacceptable. Issuing a summons on an active account and then unilaterally transferring or adding legal fees to a separate credit facility is not only questionable, but appears to be procedurally improper. I was not adequately consulted nor did I consent to these charges. This conduct places me in a position of unjust and perpetual indebtedness, which I will not accept. I regard this as unfair, unreasonable, and potentially ********. Should this matter not be addressed and rectified as a matter of urgency, I will have no hesitation in escalating it to the Banking Ombudsman for further investigation. I am fully aware of my rights as a consumer and will not be coerced or intimidated into accepting practices that are prejudicial and discriminatory. I expect a written explanation and a full breakdown of how and why these legal fees were app****, as well as immediate corrective action.
Its with a heavy heart that I get to jot down this e-mail. I have been with Cartrack for over three years and early this year I cancelled my contract, due to financial constrains. I cancelled my contract in April and they still billing me and to my surprise, they have issued a summons against me. Please amend the price, cause at the end of the day its the principal. I have requested that you pull all the telephonic conversations and that seems to fall on deaf ears. I have sent numerous e-mails but till to date, my issue is not resolved. I regret rendering your services.
As previously stated, you will not be getting a dim from me. I paid my cancellation fee with Virgin active and to make matter worse, I have never been to the gym. I was generous enough to pay the cancellation fee. So please refrain from sending me e-mails and threatening me.
Do yourself a favour and not take any policy from this company. My uncle passed away four months ago and till to date the policy hasn't been paid out. Its stories after stories. Its like they are looking for a reason not to pay out my mother's claim. She's been going up and down to Limpopo. She got the hospital records you required and the letter of authority as per your request. Now you want clinical records as well. This company is nothing but a scam, this is my fourth review and I still haven't any assistance. WHEN ARE YOU PAYING OUT. FOUR MONTHS OF NOTHING BUT HEADACHE
It's with a heavy heart that I have to write a second review to get assistance from the unlimited. My uncle passed away in November and till to date this entire claim process has become tiresome. My mother is a pensioner and the up and downs she has had to make to Limpopo are ridiculous. All we ask is that the claim be processed. The policy number is APM1126234 we have sent everything that you requested. I have sent numerous e-mails to Thobani Nzuza and he never returns the e-mails back. This is exhausting and I have told my mother to cancel her existing policies with you.
The worst insurer. My uncle passed away on the 21 November 2020. I lodged a claim with the unlimited and my mother has been struggling to get a status updated. Her policy has been sent to the underwrites and that's the response we get all the we call in. We never had such issues with old mutual and the consultants will send you from pilllar to post. The worst part is that the consultants are rude. They came knocking at our door and begging us to take the death policy now its time for them to pay out, its a massive issue.
Annoyed is an understatement, I have never used the facilities and I was told to pay R1000 for cancellation and now I was asked by some rude agent and she literally called me a *****
I regret signing up with them. I told them that i was involved in a car accident that I had intensive physio therapy to recover, I told them that I couldn't proceed with the qualification till further notice and that it will be advice able that I will proceed at a later stage and if I could cancel. To my surprise I got a notice of listing and to make matters worse I have financial struggles due to covid. Please stop harassing me. I will send back the study material sent. Please advise me as to who has R23K in this day and age to spare.
I paid up my wonga accounts and got all my paid up letters, but the nightmare does seem to end, hence Transunion hasn't updated my credit profile. I have since lodge a disputes trying to resolve this issue on the 15 of September 2020 and till to date, I have been told that they haven't received supporting documents. I have sent my documents over 10 times already and I haven't received any assistance. All i need is help please....I have called your offices but nothing pans out.
I have written numerous reviews addressed to Wonga, but till to date my matter has not been resolved. Could you kindly furnish me with my last and final paid up letter. Furthermore, please update on ITC hence this has negatively impacted my credit score. Please can I just have this matter resolved as a matter of Urgency. I spoke to Vicky and she was very helpful, but all I ask for is to have this matter solved. Taking into account that on your website, it shows that I don't have any outstanding accounts with Wonga. Can we get part ways amicable.
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