Active since Apr 2017
12
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0
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Reviews
12 reviews20 months ago
EXCELLENT SERVICE Marizel Bernardo
Marizel Bernardo, was a pleasure to deal with. Exvellent customer service. Thsnk you for you kind eords and understanding that my furbabies are my life. Thsnk you for the quick resonse time from when I trequested thd quotation
1 reply
22 months ago
DAYLIGHT *******
Never ever touch them, they are daylight *******. They make a mistake and you must pay R1000 to fix their mistake. I have had enough of them. False advertising, non existant service. They can not even talk properly. No agreement, contract was ever signed. They just go ahead and deduct the money off the account of the person whom you know has them.
0 replies
22 months ago
NO CUSTOMER SERVICE
They want your business but you must phone them and resolve problems with they that they caused. Now that it is resolved after I lost it. Now I must send an email. CLEARLY THEY DONT WANT BUSINESS š”š”š”š”š”š”š”š”š”
0 replies
56 months ago
Bad Service
Make a booking through Travelstart on Airlink. I had booked the routing incorrectly and tried to sort it out immediately, only to be told booking was cancelled as I had just made it. I would get a full Refund of R2585 less R100 as per Travelstart. Airlink refunded me R1415 and then reversed the money back out my account. I had suffered a heart attack the same morning and was in ICU, so was unable to follow up. On my discharge, I found all these payments with reversals. Airlink dont bother to answer my emails
0 replies
56 months ago
Pathetic Service and No reply
I made a booking on the 22nd October, my mistake with the routing. Tried to change it immediately, but they had cancelled the ticket. Mandisa told me I would get a full refund less R100. No even 30min after that I had a heart attack and was admitted to ICU. Only my discharge, I found that Travelstart only refunded me R218 and then reversed it out of my account. The booking was on airlink who also refunded me R1415, I paid R2585 for the ticket. Which was also reversed. Totally disgusted by the service, will never use Travelstart again. What I was told and what they have done is 2 different things. SERVICE IS PATHETIC
0 replies
57 months ago
Excellent Service from Corrine Kern
A great big Thank you to Corrine Kern, you really have been a superstar through this journey. You tolerated my impatience and nagging. It was a pleasure to work with you
1 reply
57 months ago
Discovery Insure BAD SERVICE
I have been listed on Trans Union by Discovery Insure. There is no contact number to find out why it has been put there. How does a Business run without contact details?? Shocking
1 reply
58 months ago
NO SERVICE SEEMS TO BE THE NORM
Please be advised due to the Corona virus we have limited staff available so I cannot say when this will be done. I have sent the payment again today. Kindly be advised I went out of my way to assist you and this would have been resolved by now if you loaded the correct reference number that I sent you. Kind regards, Why did you not enquire from my where the payment was when I told you I was doing it immmediately. Only to be told it was sitting in their suspense account. This has been going on for 3 weeks now just to get a damn letter This is how RCS deals with clients. RCS are quick to offer money. When you have paid it up, to get a settlement letter is impossible. I have had to keep sending email after email to get answers and I am still waiting. Sick of COVID excuses
1 reply
59 months ago
DISGUSTED
SHOCKING SERVICE!!!!!! YOU HAVE 2 STORES IN ONE MALL THAT ARE STILL CLOSED AT 09:30 IN THE MORNING ON A WEDNESDAY. YOUR CALL CENTRE IS EVEN WORSE, DONT EVEN BOTHER WASTING YOUR TIME TO PHONE THEM. CELL C WILL NEVER SEE ME AGAIN
1 reply
Review Distribution
5 Star
5 (41.666666666666664%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (58.333333333333336%)