TB
Tiny B
Active since Apr 2017
10
Reviews
0
Industries
Reviews
10 reviews5 months ago
Let Down
This is actually sad because I have received good service a couple of times. I made a booking for conference and accommodation and changed dates on Monday to the following week. Today when I reconfirm the dates again, the sales person asked me fill in the function sheet which I told her I will do later today as someone if going to pay tomorrow for the booking. At 15:00 same day I receive an email it’s fully booked can we look at other dates. When I call I get an attitude from the sales lady asking me who confirmed my dates were available. I proceeded to tell her that I had sent this to her on email on Monday which I still forward it to her and she says she can’t see it. Now, I need to scramble to find a place because my date change request was not done in time. I have people fly in with no accommodation on top of that. No care at all, dissapointing service.
53 replies
7 months ago
Thank you Tau Madihl...
Thank you Tau Madihlaba for your swift and delightful service!
53 replies
32 months ago
3rd party claim
Omnisure is copied in all mail regarding this claim to Quest Claim. I’m not sure how you are involved but this is what is happening and I need answers. Quest Claims Claim No: 123973500 My car was hit by their client in October 2022. To date the claim has still not been resolved. I have asked for the manager Shantel Govender to assist and instead of assisting she referred it back to the agent who has been unhelpful. I have submitted all documentation and they asked to resubmit their form which I had already submitted in April 2023, Shanta, flatly told me now that I have submitted that document again now in August it will take 45 days for them to get back to me. She sent a mail to the agent (Mosa) to get back to me. To date she still has not. I have been extremely patient with this claim and maybe that’s the problem. Can someone please get back to me and tell me what is happening. Thanks
132 replies
32 months ago
3rd Party Claim
My car was hit by their client in October 2022. To date the claim has still not been resolved. I have asked for the manager Shantel Govender to assist and instead of assisting she referred it back to the agent who has been unhelpful. I have submitted all documentation and they asked to resubmit their form which I had already submitted in April 2023, Shanta, flatly told me now that I have submitted that document again now in August it will take 45 days for them to get back to me. She sent a mail to the agent (Mosa) to get back to me. To date she still has not. I have been extremely patient with this claim and maybe that’s the problem. Can someone please get back to me and tell me what is happening. Thanks
0 replies
40 months ago
Disappointed
I have been calling sending emails and calling with no luck! Their WhatsApp claim does not work! They give you the runaround when you call! I want to disinvest and get my money back. Someone call me back urgently.
1320 replies
48 months ago
Liars & Worst Service for Payouts
Metropolitan has the worst service! My dad has been waiting for his savings payout for 6 days. Everyday its a different story followed by smses with lies about when the payout will be made, some sms say 48hrs and some 24hrs. This inconvenience has made my dad miss work this entire week and that’s money he cannot afford to lose. My advise, take your money to Old Mutual or Alexander Forbes as they give you facts, and send you a POP before you even receive your money. Metropolitan employees that we have dealt with are a bunch of lies who do not care about how their lies affect a person’s livelihood.
74 replies
57 months ago
Crooks
I did an event in February which Moove supplied furniture and have since then been trying to recover my money from Mark Friedman and Joey Friedman. They have stopped answering emails, calls, WhatsApps are read and unanswered. They owe my company +R8000 in refund. I am going to take legal action as they have so much time to refund me but have chosen not to. Besides them not refunding my money their service is appalling to say the least and their furniture was broken, dirty and they were 2 hours late to setup and 4hours late to breakdown.
0 replies
106 months ago
Refund Not done
<p>Hi,</p> <p> </p> <p>I oaid Genesis hospital under Life healthcsre R15000 to give birth at their hospital which never happened and that is a story for another day for the treatment i received when my child was in distress. Its a month later and i still have not received my refund, i have sent all the documents and was asked again on the 13th of July to resend my marriage certificate which has nothing to do with my refund and I did so and Adele Van der Merwe when i asked her today when im receiving my refund she asked me where is the attachment, the same attachment i sent on the 13th! I want my money back and i am so sick and tired of following up with Life healthcare employees as I get excuse after excuse! I was told this woukd not take longer than 14 days from the day of request which was June 11th. </p> <p> </p>
0 replies
107 months ago
48hour query response time is SLOW and inconvenient
<p>Hi,</p> <p> </p> <p>I just called your call centre and the lady who helped me Michelle told me that my query to purchase 400 units of your marvelous twisted mallow lolly will take 48hrs for the merchandising department to get back to her and then she can get back to me. I fail to understand why this information of quantities is not on the system for your agents to tell customers immediately when they call. It really is an inconvenience as the stores cant help me when im there and now the call centre can't as well.</p> <p> </p> <p>Thanks</p>
0 replies
109 months ago
ADSL Line NOT active - Horrible service
<p>Good Morning,</p> <p>Four days ago (24 April 2017) my adsl line was connected and the agent Johannes Makhanya who came to instal it told me it was active when he left ( ********** ) . The 4mbp line was not active as whe. I tried connecting the connection was poor<br /> I called the technical department at telkom and dealt with Brendon who told me the speed of my line was 300kb/s which means that I need to call the sales department to get my line active. I called them the next day (25 April) and i was told to call back on the 26th as lines are activated within 48hrs and they cannot help me. Today, 28 April i called the sales department at 8am and dealt with Nthasi Thabana and the call lasted 28minutes in which she first pulled the wrong information and called me Jennifer and told me i had a soft cap line, i gave her my Id number again and she pulled and only then verified my credentials. She told me that my order was stuck and she has to send it to IT department and she does not know how long it will take for them to activate my line. I asked for her supervisor and she told me the supervisor is not available and she does not know when they will be available. I asked for a reference number and she told me that they as a department do not have reference number which does not make any sense as I will not be able to follow up correctly on the progress of what she said she would do! This is highly frustrating as Im the one who will still be liable to pay for a full month when Telkom has not delivered an active line and that will not be considered! I need this fixed urgently!</p> <p><br />Kind regards<br />Tiny Bikitsha<br /> ********** </p> <p> </p>
168 replies
Review Distribution
5 Star
1 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (90%)