MB
Martin B
Active since May 2017
12
Reviews
0
Industries
Reviews
12 reviews6 months ago
Great experience with Vantage Debt Management!
Great experience with Vantage Debt Management! I received awesome service from Sinovuyo — truly professional and supportive throughout the process. I highly recommend Vantage to anyone who needs help managing their debt. Thank you for the excellent service!
0 replies
12 months ago
Poor Service
I am writing to express my frustration with the poor customer service I’ve received. I have been waiting for two weeks to receive a settlement letter, and despite following up daily, I have yet to receive any updates from your team. This delay is unacceptable, and I urge you to prioritize my request and provide the settlement letter as soon as possible.
0 replies
17 months ago
Ongoing Unresolved Issue - Request for Resolution
Good Day It has now been 20 days since my initial review and my issue remains unresolved. As mentioned in my previous negative review, I did receive feedback from your team and was instructed to send the Proof of Purchase (POP) for the caps I bought from Vodacom. I comp**** with this request, submitting the necessary documentation promptly. However, the following day, my support ticket was closed without further action. I am deeply concerned and truly believe that Vodacom has no intention of refunding my canceled order. In light of this, I have made the decision to cancel my two contracts with Vodacom, both of which are due for upgrade. It is extremely disappointing that a company of your size and reputation is engaging in practices that feel like theft from your clients. I have shared my negative experience across various social media platforms, yet I have not received any further feedback or assistance from your company. This lack of response is highly unprofessional and disheartening. I request an immediate resolution to this matter.
168 replies
17 months ago
Extremely Disappointed with Vodacom's Service
I cannot believe I find myself writing this again. After posting a negative review on Hello Peter, Vodacom eventually responded, and I was asked to send through all the details regarding the refund that is owed to me, which I did without hesitation. The person who called me assured me that it should not take this long, However, the very next day, I received an SMS stating that my ticket had been closed. This is absolutely unacceptable! It is incredibly disheartening and frustrating to see such a large company like Vodacom treat customers this way, especially when they are already in a vulnerable situation. To have my case ignored and effectively dismissed is nothing short of appalling. It is truly shocking to witness a company of Vodacom's size and reputation behave in this manner, especially when people are relying on them to resolve issues fairly and in a timely manner. This kind of treatment is disgraceful and leaves me feeling ******. I am extremely disappointed and angry that Vodacom has failed to follow through on their promises again.
254 replies
18 months ago
Poor Service!! VodaStore ****!! Shocking Experience!!!
Poor Service!!!!!!!! I purchased a cap on the VodaPlay app, but after a few days, my order status was marked as canceled. I contacted customer support to request a refund, and I was told I would receive it within 7 to 14 working days. However, almost two months have passed, and I still haven't received anything. This has been the worst online purchase experience I have ever had. To anyone thinking of buying from Vodastore, think twice before making a purchase—you may never receive a refund, and trying to get in touch with support could take hours. Truly shocking service!
233 replies
23 months ago
****MERS!!!
****MERS! UPFRONT FEES, THE COMPANY IS NOT REGISTEREDWITH THE NCR
53 replies
31 months ago
JUST PLAN USELESS!!
NO SERVICE AT ALL!! MY ISSUE HAS BEEN ESCULATED 4 TIMES NOW AND STILL NOTHING. POOR POOR POOR SERVICE!!
0 replies
34 months ago
100% DEP MATCH FALSE ADVERTISMENT !!!!!
****!! FALSE ADVERTISING!!! 100% DEPOSIT IS ALL ****!!! USELESS CAMBLEING APP!!!!! STAY AWAY!!!!!!
53 replies
49 months ago
THE WORST FIBRE EVER!! SOCK SERVICE I DON'T RECOMMEND THIS USELESS COMPANY!!
THE WORST FIBRE EVER!! SOCK SERVICE I DON'T RECOMMEND THIS USELESS COMPANY!! Waisted 2 hours of my life today and i still did get through to the call centre, locked tickets on their website been awaing weeks for assistance. DO YOUESELF A FAV AND DO NOT USE THIS COMPANY AS A SERVICE PROVIDER!!!!!!!!
0 replies
100 months ago
Disappointed Montague Gardens
Bought food. I ordered the new Cheese boy meal and asked them to add a coke for R10. The lady said that i can not get the coke for R10 and must pay R16 i said no its fine. I asked her why i can not add the coke for R10 she said we don’t do this at this Steers. When i got to my car and start eating my chips i saw that there was a insect in my chips then took the chips back and they replaced it for me. When i got to the car again and the chips was finished I opened mu burger. It was not the burger I ordered i when back to them and spoke to the manager he was helpful and sorted it out for me. Then he returned the oder and printed me a new slip where i had to pay in for the burger that they messed the order up. So im so disappointed in them they will never see me again. I think it is shocking that i had to pay the R4 difference in. Please see the slips attached.
105 replies
Review Distribution
5 Star
1 (8.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
11 (91.66666666666667%)