Active since May 2017
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12 reviews19 months ago
Telkom is a disaster. They don't know what customer service is
Good day I am writing to express my strong disappointment at telkom, in August 2024 they debited more than the initial agreement. I called they promised to resolve the matter but to my suprise this month they debited more that last month and when I call again they say they are sorry and that at this moment there is nothing that they can do to assist and that the matter will be resolved the day they know how and that they don't have a turn around date or time when that would be. I am drained financially and they seem to not care because i took the package that I would afford and now they are cleaning my pockets without my consent I am frustrated because even if I decide to reverse the money they will say I skipped the payment Izinja lezi
0 replies
26 months ago
Empty promises
I purchased a car in audi mbombela early last year, it's a used car they sent me pictures and everything was in tact, then day before delivery of the vehicle the then saleman mr Werner called me to notify that the car sticker the one that describes the model of the car had fallen off and promised to fix it and told me it was gonna take e months as they are ordering from France, after 3 months he told me stories it was no longer France he sad he went and ordered stickers and promised to deliver which he did, i was not happy with the product as it was made out of rubber not ***** as the original, i sent it back and never had from him ever since, then later decided to follow up with the manager Mr Hennie Potgieter who told me the salesman had resigned and that hd will fix it and order thd stickers, he decided to order **** ones as well and has promised to send via courier it's been weeks he keeps on telling me stories and when I ask why is he not ordering the original jst like the other opel grandland he said it was expensive about R4000 rands. I wanna know who's fault is it that the sticker fell while the car was still at the dealership and why did they lie and promised to fix knowing very well they were making a fool out of me, it's been a year since I bought the car but the matter is still unresolved. I regret doing business with AUDI Mbombela
0 replies
26 months ago
The consultant Danel...
The consultant Danelle Anthony was really helpful she assisted me with my premiums and I'm happu
56 replies
52 months ago
Debit order hassle
Hi.i bought a car in October 2021 and I am being financed by standard bank.ever since I have never received a statement ,they have have never debited their money as per agreement. I always have to make cash payments and ask again if they have received a payment. They never send any acknowledgement of payment.they dont communicate with me at all.instead they keep telling me that they are sorry every month and that the matter will be resolved but everytime when I call them they say there is nothing on the system that says i have requested them to debit their money.i am worried that they are giving me bad financial record and I now dont have a clue on what I should do to solve my problem. My contact number is 0736488795.ID number 8206140684080.name EUNICE KHOLIWE NGODELA
53 replies
63 months ago
Positive review
I would like to thank mr Alan from money clinic for the outstanding work that he has done for me,I was hopeless and never thought my name would ever be removed from debt review even after paying off my debts but because of him within 7 days of issuing a clearance certificate. I'm free as he had promised. Thank you so much Sir
0 replies
70 months ago
ANNOYED BY MTN
AFTER NUMEROUS CALLS TO MTN RETENTION TO CANCEL MY CONTRACT DUE TO FINANCIAL CONSTRAINTS MTN STILL CONTINUES TO BILL ME AND HAS FAILED TO CANCEL MY CONTRACT IM NOW DESPERATELY ASKING FOR HELP FROM HELLOPETER.WHAT ON EARTH DO I HAVE TO DO FOR MY CONTRACT TO BE CANCELLED. I DONT REALLY UNDERSTAND WHAT I'M PAYING FOR BECAUSE MY CONTRACT ENDED ON THE 3RD OF JULY.SHOULD I GO TO THE BANK TO STOP THEIR DEBIT ORDER MAYBE I WILL GET THEIR ATTENTION
106 replies
70 months ago
Hassle with cancellation of contract
My mtn number is 0736488795,i have been trying to cancel my contract with MTN since the 3rd of july 2020 and have been lied to by mtn ever since that day .every day they promise to cancel but they dont .there is a reason why I dont wish to upgrade or continue with the contract but they still want to take my money against my will .I dont recommend anyone to do business with mtn as they are full of **** and nonsense. They are doing this deliberately so that they can debit money again this month this dogs
0 replies
72 months ago
Upgrade hassle
I have been trying to upgrade telephonically/online as usual from mtn they are telling me that I'm no longer with mtn but some company called ilula. They didn't even bother to notify me with the changes ,I haven't even been given the contact details for this ilula .I have heard it with mtn I no longer want to use their network and I'm not interested in ilula thing of theirs cause it is just bull****.my contacts are 0736488795
0 replies
73 months ago
Discount offer
Good afternoon On the 3rd of April I requested a settlement quote for my FNB credit card account which was handed to hammondpole Attorneys,I was told that the settlement amount would be R1686 they gave me a 25% discount offer.on the very same day I made a payment of R1700 and sent the proof.they received the money I asked if my account has been cleared already, they told me my debit was cancelled they wont debit any money but to my suprise my debit order of R500 went off today I dont understand why , I want my refund why would they lie about the discount ??my name is Eunice Ngodela Ngodela id 8206140684080 cell 07e6488795
0 replies
83 months ago
Double debit
Hi,I have agreed with MFC to debit their money on the 15th of every month now last month on the 15th of may 2019 they didn't deduct as we were making arrangements for the balloon payment .we then agreed that they would start debiting from the 15th of June for the months that I have requested .then on the 30th they debited money without my consent unfortunately there was nothing on my account I sent an email to rectify that .they replied and made amends after two days I received a call from a rude consultant claiming that I'm in arrears. I tried to explain she wouldn't listen this month they debited twice I would like to understand why.Thanks
56 replies
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4 Star
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1 Star
9 (75%)