MM
Musa M
Active since May 2017
22
Reviews
0
Industries
Reviews
22 reviews3 months ago
Terrible customer service
I ordered a waist trainer in Dec 2025 but accidentally selected the incorrect product upon delivery I realised my mistake and immediately contacted Takealot to rectify issue. I’ve made numerous calls and have been speaking to different agents who seem to understand my request and then they do nothing about it. I spoke to Linda M in Jan who requested that we send her an email which was done and then again nothing happened. This morning I spoke to another gentleman I just forgot his name. I need the incorrect product to be collected from my property, and then credited so I can re-order the correct item!!! That cannot be this hard to do!!!!! Can someone please assist
0 replies
4 months ago
Terrible customer service
I'm disappointed that my experience with Rain has been marred by poor service. After moving to a new home, I found their router inadequate and requested a technician visit. Despite waiting 3 months, no one contacted me, impacting my work-from-home productivity. I switched providers and am now requesting the outstanding balance be removed, as their failure to deliver forced me to seek alternative services. I've emailed multiple times with no resolution. I expect a prompt response to rectify this situation.
327 replies
14 months ago
SARS caused a delay in the release of my payment
SARS caused a delay in the release of my payment. Once SARS had done their part, it took Old Mutual two days to process my claim.
53 replies
15 months ago
*********** employees
I am extremely disappointed with the service at SARS. Despite being assured in 2019 that my previous tax number was cancelled, I discovered in 2024 that this was not the case. For the past four months, I have been trying to resolve this issue, but it remains unresolved and continues to cause problems for me.
0 replies
15 months ago
Con artists
I was looking for a property for myself and my kids when I came across one that I loved, but it wasn’t available for immediate move-in. The agent showed me another property within the same complex that was available. My intention was to buy the property while waiting for my divorce to be finalized. I signed the OTP, which expired in 30 days, and made the space liveable as it was initially a mess. I asked the agent for permission to renovate the place and received the go-ahead. Both the owner and the agent were aware of the work done. We lived in this property for almost two years without any formal agreement or contact from the agent or the owner. I continued paying my rent as agreed when I moved in. In December, the owner decided to sell the house since my divorce was dragging on. I was informed that the agent I had been dealing with resigned, and I met the new agent. I informed the new agent about the work done and requested reimbur*****t. Initially, we were on the same page, but she later suggested I deal with the owner directly. Because of the work I did, the house was sold within a month of listing. The agent had struggled to sell this unit, which is why it was vacant for me to move in immediately. I feel that FINE HOME ****med me, and I want my money back!
0 replies
16 months ago
Extremely irate
Here's a rewritten version of your message: "Urgent Assistance Needed with SARS Tax Number Deactivation I visited a SARS branch in 2021 to deactivate my previous tax number and received confirmation of its deactivation. However, I recently discovered that the tax number was not deactivated as previously confirmed.I initiated the deactivation process again three months ago, but it remains unresolved. I urge someone with the necessary authority to assist me in deactivating my old tax number as soon as possible.
56 replies
19 months ago
Extremely irate
I've been trying to withdraw my two pot savings for the past 3 weeks i keep get an error message stating that i don't have a product that qualifies me for this withdrawal, I've called the call center numerous times the agents can see the funds but I can't withdraw it on my side. I've been told that your I.T department is working on a resolution but its been 3 weeks now surely it doesn't takes that long to resolve a technical glitch. Can someone tell me how I can access my savings.
53 replies
27 months ago
Terrible customer service
I cancelled my policy and was told that it's been canceled with immediate effect to try and stop the debit order from getting processed, to my surprise on the debit order date my account was debited. I then phoned to get them to reverse the amount and was informed that my account was still active However the agent will process my cancellation request and submit my case for investigation and then have the amount reversed. 4 days later I've received no feedback nor was the amount reversed, I decided to follow up today, the agent that answered told me to wait for 14 days for my refund!!!! So should I tell my kids that they'll only have food after 14 days?!!! Can someone please look into this and action my request
232 replies
27 months ago
Bad customer service
My mom purchased a geyser from mica hardware supp**** by SupaHot geyser. The geyser has a 5 years warranty and stopped working in the 1 year, she reported the matter to the supplier in August last year to date she's had no feedback. Can someone please look into this matter?
128 replies
27 months ago
Bad customer service
My mom purchased a geyser from mica hardware supp**** by SupaHot geyser. The geyser has a 5 years warranty and stopped working in the 1 year, she reported the matter to the supplier in August last year to date she's had no feedback. Can someone please look into this matter?
0 replies
Review Distribution
5 Star
2 (9.090909090909092%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
20 (90.9090909090909%)