Active since May 2017
On 24-01-2026 Around 11:00, I visited the Checkers at Ridgeview centre Helderkruin.I wanted to buy some meat. There were several packets of chicken on the shelf that has expired on 21-01-26 ( attached photo) and others expired on 23-01-26. I asked one of the staff to call the manager and Gift (manager) spoke to me. He said there was new stock that came in. I said, that is fine, but why is there expired chicken on the shelf. Obviously there is no quality control at this Checkers.
I visited the Totalsports in Clearwater on 22 November 2025 just after 10:00. There were 3 persons at the tills. 2 persons were ringing up items for customers. Then the one lady at the middle till received a phonecall. She was on the cellphone happily chatting to someone who sounded like a friend by the way she talked. Now only one till was operational. A few people were waiting in que. After a while I went out of the que to find the manager. Lo and behold the manager was standing at the till. I asked her why there was no service at the tills when there were 3 people at the tills. I gave her my items and said she must ring it up, seeing that her people does not care to work. There was no apology from her side. I got the feeling she thought I was just an annoying customer. The service at this shop is bad and the manager obviously cannot manage. HJ van Niekerk Cell 0828885881
On 13 August I had a new drive belt installed in my Speed Queen washing machine after it gave problems. After that the motor packed up. I had it collected by Bergen appliance repairs Wilropark on 2 September for a free quote. They said they could not get parts. I supp**** them with an online company that had parts. On 10 September they gave me a quote which I declined because it was way overpriced. On 11 September they returned my machine. On 12 September a technician came out and when we took out the motor the drive belt was missing. I phoned Lume van Niekerk at Bergen. She said the driver took it without knowing the belt wasn't replaced . They sent me a belt, but it was an old belt that was half cracked through. When I contacted Lume again, she said it was what the technician gave her she had an attitude and lots of excuses She refused to talk to me further on the phone and sent lots of lengthy text messages with major attitude. After a few minutes she found another newer belt, claiming it was my belt that was taken off. The people clearly do not know what goes on in the workshop, it seems that nothing gets checked. Do not take you appliances to Bergen
The last two batches of Black cat peanut butter that we bought was very disappointing. I have been using it for as long as I can remember. I just bought a new bottle on 20-08-24 from the Foodliner store at Hillfox centre. It is so dry, so much that it breaks the bread when you try to spread it. The previous bottle was the same. I had to thin it with margarine to get it to spread, The label says "Easy to spread" but it is anything but easy to spread. I bought it from different stores. Furthermore Tiger brands don't care much about the customers. I complained on 21 August and was requested to supply a lot of further details and that was the last I heard from them.
I am Mrs HM van Niekerk, ID 6310210020084. I have been trying to close my account. I phoned on 28-06-24, There was a credit of about R7.00. I said they must write off the credit. They said they would close the account. I requested an e-mail as confirmation. I never received confirmation. I received an account in July R 15.40. On 29 July I phoned and spoke to Layla. She said this was an insurance cost and she would write it off and close the account. I still have not received confirmation. I have had this account since 2000. Every month I paid more than the required amount and I never missed payment. For the last few months I received an outstanding balance after I paid although I paid more than the requested amount. I was informed that there is going to be a monthly "service fee" of R47.50 If there is a balance on my account. This is one of the reasons I am closing my account. Your service is poor to say the least.
The ATM (P530) on CR Swart road is out of order regularly. The touch screen does not respond on a regular basis. I have reported this several times last year and this year. I had to drive around to find ATMs that work and even had to use other Banks to get money. The management is unreachable, they do not want to hear from the public. The clients are not getting service for the fees they have to pay.
I was involved in an accident on Saturday 14 January 2023. I registered a claim, via internet, on 16 January 2023. On 17 January 2023 I was informed that the claim was approved and NuWagon was appointed to repair my vehicle. On 19 January, Ingrid from Outsurance legal, phoned me and asked me to describe what happened during the accident. I said it was all in the accident report. Ingrid said she could not find my policy ( What on earth). At 17:00 on 19 January I received a call from Outsurance. The lady asked what the purpose was that I was driving for. I said I ticked the box stating "bussiness or errands" in my accident report. The lady said that was the only thing holding up the final authorization. She said that NuWagon was not even contacted yet. And I was waiting for the autobody repairer to call me to bring in my vehicle. This is how the great OUtsurance treats clients.
With regards to my complaint for 21 November, I have located the Name of the Wimpy in question. When looking for the name previously it appeared to be Zevenwacht, but it is actually Soneike. I am visiting Capetown for the week and decided to have lunch at the Soneike mall Wimpy. When my wife's coffee arrived there were lipstick smudges on both sides of her cup. The waiter sorted it out. When our burgers came, my wife found a dead fly in her food. I called the manager, Josephine and said I am lodging a complaint. We left wihout eating.There is no quality control in this branch and no one cares. I expect action and feedback.
I have been using the Scotchbrite scouring sponges for many years. The sponges in last 2 packets that I bought, came apart after the first wash. The scouring pad came off the spunge. We always use sunlight liquid and warm water. I sent a complaint to the 3M ( 14 November) head office and received a mail saying the will contact me. I have not heard anything since then. They are obviously not interested to complaints.
I am visiting Capetown for the week and decided to have lunch at the Zevenwacht mall WImpy. When my wife's coffee arrived there were lipstick smudges on both sides of her cup. The waiter sorted it out. When our burgers came, my wife found a fly in her food. I called the manager, Josephine, and said I am lodging a complaint. There is no quality control in this branch and no one cares.
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