Active since Jun 2017
18
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18 reviews3 months ago
RUSSELLS ATLANTIS | CHRISELDA - SHOCKING APPALLING EXPERIENCE!!!!
I had to poorest experience visiting your Atlantis branch on the 31st of December 2025. I was beyond disrespected by your staff member Chriselda. Not only has she completely undermine, disrespected and spat on my right to privacy as a customer by calling out my salary amount infront of complete stranger who was in the store, she refused to listen to what I had to say and explained during the capturing of my application and completely belittled me. This is inexcusable! She went further by telling me, I don't have to go ahead with the application. If it wasnt for the acting manager Sadia who was extremely humbled and had such a kind way of handling customer, I would have left that store. What's sad is the fact that : 1. She did not have any decency of apologizing 2. Even while Sadia took over from her and helped me, she further made comments about me in front of the customer she then assisted. I felt that the privacy of my information was completely undermined, and I will not leave it like that, I will protect my information if your staff clearly cannot do. Thank you to Azeeza and and Sadia for assisting me kindly.
0 replies
13 months ago
Mr. Vusani Mulovhedzi - Disrespectful and ****! Service!
I am writing this email to lodge a formal and urgent complaint regarding the absolutely disgraceful, disrespectful, and unprofessional treatment I was subjected to by one of your staff members, Mr. Vusani Mulovhedzi, during a phone call today. On Monday, 10 March 2025, at 1:24 PM, Mr. Mulovhedzi called me from 021 836 0614, not to assist me with my ongoing complaint regarding a *****ulent investment scheme, but to intimidate, berate, and humiliate me for not responding to an email he had sent me over a year ago (2023). The circumstances of my non-response at the time were due to an immense personal loss (Death) and ongoing severe mental health challenges that I continue to struggle with. Instead of showing an ounce of empathy, professionalism, or basic human decency, Mr. Mulovhedzi launched into a verbal assault, interrogating me in an aggressive and accusatory manner, demanding to know where I got his email address. He spoke over me, refused to listen, and treated me as if I was a ******** rather than a victim seeking help from the very institution that claims to protect vulnerable consumers. I gave him 10 minutes of my 15-minute tea break, hoping for support, and instead was talked down to, humiliated, and made to feel like a stupid piece of nothing. His tone and approach were hostile, condescending, and deeply offensive. I have NEVER been treated with such blatant disrespect by anyone in an official capacity, and I am traumatized by this experience. It is appalling and unacceptable that someone in Mr. Mulovhedzi’s position behaves in this way towards members of the public—especially victims of crime seeking assistance. The FSCA’s values state that you treat people fairly, yet Mr. Mulovhedzi’s conduct was the complete opposite.
0 replies
15 months ago
Shocking and Appalling Service from Passive House and Blue Label Connect!
I’m utterly disgusted by the appalling service I’ve received from Passive House, based in Milnerton, Cape Town, which handles debt collections for Blue Label Connect. As someone who lost their job, I took the responsible step of reaching out to them to settle my debt. A good Samaritan even offered to assist me in paying it off, provided I could prove I had communicated with the creditors and reached an agreement. All I needed was a simple confirmation email from Dean, the team leader at Passive House, stating that I had entered into a payment arrangement. But shockingly, Dean outright refused to assist me, dismissing my request entirely and telling me to wait for an SMS that never came. This was my only opportunity to pay off my debt and help Blue Label recover their funds, yet the leader of their recovery team chose to shut the door on my efforts. Is this how Passive House and Blue Label handle customers who want to clear their debts? Do they truly care about recovering losses or supporting customers trying to do the right thing? This disgraceful lack of professionalism and empathy has left me shocked and deeply disappointed. Blue Label Connect, you need to take accountability for outsourcing your debt collections to a company like Passive House, whose leadership clearly doesn’t align with your values—if recovery is even still a priority for you.
0 replies
24 months ago
Worst and most ****pest service ever!!!
I had the ****tiest experience with this company. I app**** for Fibre over a month ago. After weeks of applying their technicians calls me either on the day of the evening before to avail myself as if my life and work revolves around them. They call me because "they so happen to be in the area". Because I could not avail myself on their terms and request, the installer instructed me that he is canceling my order, and he so did. Bull****ting saying I canceled. I have complained to this day and absolutely no one had the audacity to reach out. This is truly one of the most ***est service I ever received.
265 replies
26 months ago
Unjust Treatment by Law for All
I initiated a gold policy with Law for All back in March 2023, faithfully meeting every monthly payment obligation. In this time, I've filed four cases, including one civil and two labor-related matters. Shockingly, I discovered a significant waiting period only a month before my CCMA proceedings, a detail that was never transparently communicated. Compounding the frustration, I lost my job in November 2023, and despite paying my policy every month with no mispayments or reverse payments prior to losing my job, Law for All's services boiled down to sporadic email exchanges and brief phone calls. Upon requesting an alternative payment method during my unemployment, I suggested making temporary cash payments until a new deduction plan could be arranged. Astonishingly, they rejected this request, promptly canceling my policy without consent. The credit granted for December 2023 and January 2024, while appreciated, does not overshadow the lack of communication and the abrupt policy cancellation. Law for All's promise of expertise and care seems nothing more than a facade. So just to be clear, I was... 1. Dropped a month before CCMA proceedings due to an undisclosed waiting period. 2. Policy canceled without consent when seeking an alternative temporary payment solution. Feeling misused and ******, I've paid months for sporadic advice and brief 5-minute calls. My initial positive review now serves as a stark warning to others about Law for All's questionable practices. "Unique benefits With LAW FOR ALL, you’ll know you’re dealing with experts who care about your legal problems and want to help you remove the stress and strain of dealing with legal issues" This is a blatant lie. Thank you for kicking a dog while its down, in the name of Justice.
56 replies
27 months ago
Deep Appreciation!
Dear Hello Peter Community, I am compelled to express my deepest gratitude to Law for All's legal team, whose prowess extends beyond the ordinary, restoring not just my legal standing but my hope and faith. In particular, I want to acknowledge Nwabisa (Nab) and the entire management team for their extraordinary commitment and expertise. Nwabisa's guidance and the team's collective efforts have been nothing short of awe-inspiring. In a time of uncer*****y, Law for All's legal team demonstrated unparalleled skill, instilling confidence and rekindling faith. Their dedication has been a powerful force, and I am profoundly grateful for the impact they've had on my journey. Thank you, Thank you, Thank you! ❤️🙏
58 replies
31 months ago
Sad and really poor service, I give up.
I have lodged a case with law for all for both me and my wife. I have basically begged for a response from cwaila and Sherry - Lee, to call me back or at least acknowledge my emails. I've last send them an email begging them for a call the 28 of September 2023 after last not hearing a thing from anyone for nearly three weeks prior. I've always paid my premiums on time. I think it was all a waste of money. Thanks for nothing I guess
131 replies
38 months ago
**** AND RUDE SEVICES FROM YOUR BRANCH AND HEADOFFICE!!
On the 1st or 2nd of December 2022 I went to Ignite fitness Cape Town CBD to sign up for my Gym contract. Because the sales agent Jones has been nagging me to sign up I went and done it. I offered to come back cause I did not have much time and he convinced me that it would not take long - I stayed. He briefly went through the agreement and confirmed that December would be free and that I'll end up paying my first installment END of January 2023. 1st of January an amount of R395 went off. I went and queried it and the sales agent JONES LIED!!! saying that he said the first debit would go off on the 1st of Jan and not the end of Jan 2023. After he enjoyed his commission from misleading me during December. I then demanded to have my contract cancelled. THIS MORNING IGNITE HEAD OFFICE CALLED ME. THE ARROGANTLY RUDE WOMAN BY THE NAME OF SIPHOKAZI KEPT INTERUPTING ME WHILE I SPEAK TO LAY OUT MY FRUSTRATION. BECAUSE I TOLD HER TO LET ME FINISH SHE SAID "THEN WE'RE DONE" AND DROP THE PHONE IN MY EAR!!!! WHAT BULL **** SERVICE IS THIS!!! WILL NOT STOP UNTIL SHE AND JONES ARE DEALT WITH!!! JONES MISLED AND SCAMMED ME TO HIS BENIFIT AND I'M LEFT TO PAY THAT DAMAGES!!!??? I have never ONCE!!!! used your facilities and SIPHOKAZI CALLS ME WHILE I AM AT WORK NOT ASKING IF THIS IS A GOOD TIME JUST GO ON AND SPEAK, I GAVE HER MY TIME JUST TO TALK KAK TO ME AND SLAMMED THE PHONE IN MY EAR!!!??
53 replies
57 months ago
Thank you!
I am writing this review with a broken heart but warm and grateful spirit! My dad was admitted at the bracken gate hospital late July and was there till early August. On the 5th of August my dad passed away after a massive fight for his life. While he was there he was cared for in a very satisfying and beautiful manner. There is a lady working there that NEEDS TO BE KNOWN TO THE PUBLIC, for her kindness, her humanity, her crystal clear heart and soul and for being a perfectly positioned - extension of our family in the hospital there. Her name is ANGELINA SOLOMONS! This woman is an ANGEL! she works in admin. She would go over and above her duties and cared for my dad's soul in a child like manner EVERYDAY! Although my dad didn't make it alive out of there, we as a family was at ease knowing he was in good hands. She went down and prayed with him and for him, encouraging him to keep fighting, reminding him that we miss and love dad and that we're waiting! We laid my dad to rest this passed Saturday and on behalf of our family we want to THANK HER FROM THE DEEP BOTTOM OF OUR HEARTS! We are at ease and peace Thank you also to DR Khusche for her constant updates/feedback, Transparency and brutal honesty with us at all times - You are the real definition and example of a good doctor, One I will always tell my children about! Warm love and Regards Vanana Family
0 replies
57 months ago
Exceptional Service
I am extremely grateful for the manner Prosper funeral dealt with our claim. They got our claim settled and paid in less than 48Hours and in time for the funeral of my dad. What a steward! I cannot forget to thank Madelein for her exceptional service! Continue raising prosper' s flag high!
0 replies
Review Distribution
5 Star
5 (27.77777777777778%)
4 Star
2 (11.11111111111111%)
3 Star
0 (0%)
2 Star
1 (5.555555555555555%)
1 Star
10 (55.55555555555556%)