AM
antoinette M
Active since Jul 2017
29
Reviews
0
Industries
Reviews
29 reviews12 months ago
Just go straight to ombudsman
I have never had to go back and forth for weeks with this company to a point that i have to ask the ombudsman to assist because it seems like no one works the company!
116 replies
12 months ago
Horrible ****mers
Can my query get resolved because since the 25th of March I'm being told the same generic response by your consultants. You can't even speak to a manager or a supervisor. I sent emails to complaints and till date no one has gotten back to me. I'm speaking to Anelisia via whatsapp and this is the response "A wrong query was logged for you , The correct query was logged on the 3rd. We apologise for the inconvenience" I'm too inconvenienced and sorry won't cut it!
167 replies
18 months ago
Satisfied
Satisfied. I was able to get assistance from the consultant. I sent a call back on their website and in just seconds, I was being assisted.
53 replies
20 months ago
DO NOT WASTE YOUR MONEY AND TIME. LOOK AT OTHER OPTIONS!
THE MOST DISAPPOINTING OF ALL. I TOOK OUT THE DENTAL POILICY AND WHEN I CLAIMED I WAS REWARDED WITH R250.00. I CANNOT EXPLAIN HOW THIS COMPANY IS A **** AND DO NOT KEEP TO THEIR WORK. THEY ARE QUICK TO SHIFT BALME TO HOLLARD WHEREAS THEY ARE THE ONES WHO WILL DO ANYTHING TO NOT PAY OUT!!! DO NOT WASTE YOUR MONEY ON THIS COMPANY, LOOK AT OTHER OPTIONS. ITS TRUE BETTER THE DEVIL YOU KNOW IUA WHERE DO THEY COME FROM I WAS A FOOL TO BELIVE THAT THEY WILL DO THEIR END.
53 replies
32 months ago
Harassment!!!
people and their attorneys are now harassing me! They claim I'm not paying my account which I am each month as of last year August!!! I sent pop to *********** and he/she still has not gotten back to me. Darnell who is the attorney that keep on blowing my phone has still not responded to my emails till date yet his/her agents keep on blowing my phone! I am sick and tired of these two companies!!! Darnel answer me and sally at cartrack *********** amend my payments!
0 replies
32 months ago
Harassment!!!!
These people and their attorneys are now harassing me! They claim I'm not paying my account which I am each month as of last year August!!! I sent pop to sally.moeketsi@cartrack.com and he/she still has not gotten back to me. Darnell who is the attorney that keep on blowing my phone has still not responded to my emails till date yet his/her agents keep on blowing my phone! I am sick and tired of these two companies!!! Darnel answer me and sally.moeketsi@cartrack.com amend my payments!
60 replies
34 months ago
Bad service with cartrack
I'm extremely tired of this people. I had a contract with them and defaulted in payment. My account was now in arrears which I made a payment arrangement as soon as I started working again. I keep getting calls up to 6 times a day for an account I pay each month since 2022. Their attorneys are harassing me daily for an I account I'm paying. I send an email today to their attorneys and their account department with the pop since last year and their response is " please see your statement and tell us which payments are not reflecting" harbor njani? I sent pop for the to see all my payment that's I've been making and their statement has a lot of things which I cannot even understand. There's debit order reversals which I ddnt do. There's payments of R150 invoices of R240 which I do not know where they are from. Can someone please assist as to who is the ombudsman for these people because I'm a paying debtor whose harrased and my account does not even reduce. I've paid R2350 since August last year and yet my account is still R2800 today. Please help I cannot take it anymore. I normally ignore their calls because I pay but today I answered and a consultant from viljoen attorneys said I last paid in January. I sent all pop and still no one at accounts or viljoen can assist!
0 replies
34 months ago
Bad accounts department ****
I'm extremely tired of this people. I had a contract with them and defaulted in payment. My account was now in arrears which I made a payment arrangement as soon as I started working again. I keep getting calls up to 6 times a day for an account I pay each month since 2022. Their attorneys are harassing me daily for an I account I'm paying. I send an email today to their attorneys and their account department with the pop since last year and their response is " please see your statement and tell us which payments are not reflecting" harbor njani? I sent pop for the to see all my payment that's I've been making and their statement has a lot of things which I cannot even understand. There's debit order reversals which I ddnt do. There's payments of R150 invoices of R240 which I do not know where they are from. Can someone please assist as to who is the ombudsman for these people because I'm a paying debtor whose harrased and my account does not even reduce. I've paid R2350 since August last year and yet my account is still R2800 today. Please help I cannot take it anymore. I normally ignore their calls because I pay but today I answered and a consultant from viljoen attorneys said I last paid in January. I sent all pop and still no one at accounts or viljoen can assist!
106 replies
35 months ago
Women **************!!!!
I registered for exams with Oxbridge where i was unfortunately unable to write the exam due to medical issues of pregnancy. I then enquired to re-register for the November exams an i was told that i have to pay a fee of R500.00 for a re-write. I fail to understand what i am re-writing if i did not write the exam in the 1st place. I do not have the R500.00 and im told i will not write the exam if i do not pay the R500.00. I did not choose to have the medical condition and fail to understand why im being punished for being pregnant and for having an emergency. I want to alert all women attending at this school that should they be in my condition they will suffer financially. My work pays for my fees as i am unable to do so myself and now on top of struggling with my medical fees i have to worry about never finishing a course because i do not have R500.00 for re-writing an exam i could not write in the 1st place.
109 replies
37 months ago
Ombud complain - extreme bad service
I literally have to call head office so i can get through to their PMB office. I called the headoffice 6 times with no assistance. When i got through their office a man answered the phone and said what do i want and hung up. Is this the quality of courier guy? Is this the service they offer? I will be taking this up with the Consumer Goods and Services Ombud because this is not what we pay for. This branch will be reviewed!
0 replies
Review Distribution
5 Star
1 (3.4482758620689653%)
4 Star
0 (0%)
3 Star
1 (3.4482758620689653%)
2 Star
0 (0%)
1 Star
27 (93.10344827586206%)