SR
Sathish R
Active since Mar 2009
30
Reviews
0
Industries
Reviews
30 reviews19 months ago
I Recommend Ocean Basket Westwood Mall
I canot adequately express my compliments for the service at Ocean Basket Westwood Mall. The dishes I purchased on the few occasions Ive been there impressed me with the quality. I need to to gothere more often
0 replies
24 months ago
CHECKERS RESERVOIR HILLS ON A DOWNWARD SPIRAL
Checkers provided excellent service and the customer care was excellent! Now I have to change my opinion and I feel pained that Checkers is reaching such a low level in my estimation. I requested a meeting with the recently appointed Manager. He suggested that I come on the following day. When I reached there with the parent of a child who needed assistance I was advised that the Manager had gone for training! If this is not the height of irresponsibility then I cannot find another definition for this! I called the Office in Brickhill Road and left my number for the area manager. Not receiving a call from the area manager I called the office again and I was advised that my number was sent to the area manager and that she will be advised that I will be expecting her to call. On the next day I informed my disappointment to the Customer care and I was given a reference number and an pology for behaviour that was unacceptable and the assurance that I will receive a call from the area manager and the store manager. Nothig was forthcoming and I called the customer care again. After much effort on my part I received a call from the area manager and this call was reminiscent of the apartheid days when a White child called an adult of colour by his name. She called me using my surname without the prefix MR. JUST MY SURNAME!!! then she explained that the assistance we hoped to receive would not be provided by Checkers. She also promised to send me the contact details of someone in Umhlanga that I could spek with. She did not apologise for the irresponsibility of the store manager. She also did no fulfil her promise of sending me the contact number she suggested. I called the customer care and expressed my disgust of being treated like a second class citizen by being called by my surname by one half my age. I also pointed out that the Store Manager still failed to apologise for inviting us to a meeting only to have left for a training session. Can yo believe it!!! Customer care called and assured me that the area manager would desist in calling people by their surnames. NO APOLOGY1 Smacks of arrogance! and now I refuse to visit the store and if this is how Checkers want to treat customers then it says volues of its descent from being the best in my opinionto the worst in the present. One who cannot keep an appointment is accorded the task of managing a store. Scary! An area manager who I believe is stuck in the pre democracy era is also highly questionable. A customer care that cannot prevail on incumbents to ensure that customers are treated with respect and afforded the best service. This downward spiral leaves me saddened - especially when I remember that I was a special guest at the opening function at this store
0 replies
27 months ago
Don't endanger policy holders by tardiness
I believe that an Insurance Company offering to cover tyres and rims have to take into account the danger of driving with a damaged tyre and/ or rim. It is in this context that I cannot understand the tardiness demonstrated by this insurance company!!! I contacted the Tyre Fitment Company recommended by this Insurance Company again on Friday 26 March 2023 and I could sense the frustration of the Staff member. She remonstrated that she followed up wih my claim on a daily basis and she was equally frustrated that the response from the Insurance Company was not forthcoming. Fortunately I am retired and do not travel much and I feel for those who need the vehicle on a daily basis!!! The claim was for one ture, two rims including the cap for one of the rims. Pictures and I am made to believe, Videos were also included in submitting the claim. I strongly urge and company covering tyres and rims to appreciate the dangers such procrastination can cause!
116 replies
29 months ago
Knowledgeable Staff Compulsory in the Gambling Industry
Technical Staff Poor Knowledge and Poor Treatment I draw attention to persons visiting Suncoast Casin to magnify and read the very tiny writing on brass coloured "stickers" on machines which seem to provide the Casino with unrestrained rights. On the one occasion a staff member asked permission to close the slot machine for a few minutes. Later the floor manager in charge of Slots advised that the matter was being attended to. Then another staff member advised that the slot machine will never be reopened that evening!!! When I addressed this with the same floor manager he drew my attention to the conditions in microscopic writing and that the technicians will only be able to attend to the malfunctioning machine the following day. Yet I was gulled into acceding to the request to "close" the machine for a few minutes and to which I agreed!!! Only to learn later that I was **** to! On another occasion I witnessed a patron being hauled into a "questioning room" because of no fault of his own. The card dispensing machine on the blackjack table malfunctioned and he requested that his bet be refunded until the repair was effected. He was disallowed this with the argument that the bet was placed_ even though the machine being faulty was in no way his doing. Anyway I tend to agree with the sentiments I overheard that the slot machines were controlled to the point where payments were severly restricted. I do hope that this inference was made in disappointment because if their opinion has merit then the Casino would be unable to draw the shrinking number of patrons - even with offerings of free:"two beverages os one beverage and a sandwich"!!
0 replies
33 months ago
WE DO NOT SETTLE CLAIMS
I feel as though I am attempting to de***** this Insurance Company!!!! My previous claims after the damaging storm we experienced in Durban were repudiated. I then paid for the repairs to be effected as one needed to be repaired urgently for security reasons. I have care givers on shift to care for my family member The care giver brought to my attention that the garage door would not close completely. I then shut it manually and I called the supplier of the garage door who sent a team on Monday and they attempted to effect the repair Their efforts were in vain because the topmost panel was yanked. It seems that this is common with the load shedding when ******* attempt to gain entry. I spoke with Momentum Insure and they suggested that I get a police report I left my ailing wife to get the I.R Number Momentum Insure then want to send an Assessor for a claim just over R2000.00 (Two thousand Rand) I cannot believe that my information together with the quotation from the Garage Door Company would be questioned with such strict formality and process as though I would make a false report to the police and that the manufacturing company of garage doors would be so desirous of de*****ing this great insurance company for an amount of just over two thousand rand !!! Yet they would spend an equivalent amount appointing an Assessor who the Insurance Company must hope would find reason to reject the claim Yet the Insurance will make bold claims of settling claims and taking care of the members who contribute towards the existence of the company I have a face to the Company who advised me today that her role stops when the policy is sold and she has no way to assist with a claim! So much for customer care! Would I recommend such a company? I need to be honest with fellow consumers - I would not! Will change my company as soon as is possible
60 replies
35 months ago
Urgent Need To Revise Purpose
Terrible care No empathy Removed patient to another hospital
0 replies
45 months ago
PROKARD NOT SERVING THE CUSTOMER NOR THE HOSPITALITY INDUSTRY IN SOUTH AFRICA
PROKARD is part of the hospitality industry Furthermore, this company is affiliated to Marriott group One would expect that Customer Care and satisfaction would be paramount When the card is sold to GULLIBLE customers they are not informed that the vouchers are difficult, if not impossible, to redeem. All kinds of excuses are provided to explain why the voucher is not redeemable!!! No effort is made to ensure customer care and satisfaction as evidenced from my experience today, 5 August 2022 I remain with the question : On what basis are persons employed to head such an operation which I bele\ieve do an injustice to the brand thay seem to represent and bring a very poor reflection of the hospitality industry in South Africa. At a time when we have emerged from the Covid restrictions one would expect the hospitality section to be more customer conscious but I am dsapooionted with my present experience. I personally regret purchasing my Prokard
0 replies
47 months ago
HILLCREST JAGUAR HAS MY THUMBS UP
EXCELLENT SERVICE From the time one makes a call one feels pleased The CALL is answered promptly The same concern and urgency is experienced at the reception' workshop and spares Even the salespersons are very pleasant SERVICE IS PAR EXCELLENCE Really makes me feel pleased about owning a Jaguar I truly recommend this Jaguar outlet MY SINCERE GRATITUDE TO THE LEADERSHIP AND STAFF AT JAGUAR HILLCREST SPECIAL GRATITUDE AND APPRECIATION TO THE SPARES AND WORKSHOP HEAD
0 replies
48 months ago
Jeremiah M You must be commended
I have just read a submission by Jeremiah M "Business logo Collision Science 24 Aug 2021 at 07:50 am Telesure rejected my claim using information from Theuns Botha and Collision Science. I confronted Toyota, I was told the method they use to get information from my car is not approved by toyota. Toyota themselves are the only persons that can recover information to tell the insurance what happened. I am going to the ombud" I empathise with him and I would like to communicate with him. For a start I would recommend that he reads this https://www.arrivealive.mobi/repudiation-of-car-insurance-claims-and-crash-investigation I believe that "rogue accident reconstruction" greedy people should be named and shamed. The insurance companies aiding and abetting such greed and illegal activity MUST be compelled to stop such harm inflicted on their customers.
0 replies
48 months ago
UNPROFESSIONAL AND ETHICS NOT MAINTAINED
UNPROFESSIONAL AND ETHICS NOT MAINTAINED I have made contact with this Auction company for some time now Promises are made and never honoured Not once; not twice but thrice So now I have decided not to contact this company which I find very unprofessional Disappointing that all three of the staff members I communicated with faile to honour their assurances Does not speak well of such a business
0 replies
Review Distribution
5 Star
9 (30%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (6.666666666666667%)
1 Star
19 (63.333333333333336%)