ND
nkosana D
Active since Aug 2017
46
Reviews
0
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Reviews
46 reviews15 months ago
excellent customer service
I would like to complement Tebadi for great customer service and respect . every time I go to checkers Sunninghill I get good service from her she is always smiling and willing to help thank you girl keep up the spirit of ubuntu
0 replies
32 months ago
good service by Noluntu M
I was very impressed by Noluntu M she kept me on the loop with the status of the query.thank you for the good service and communication after revolving the query 2-36140509670237
58 replies
33 months ago
BAD CUSTOMER SERVICE
i app**** for fiber i was told to pay my subscription before they could install i paid now last week i was told that the technician got lost this week i sent more than 10 email i dont know how many whatsapps still no reply .i am frustrated now dont know what to do the company is not saying anything I work from home I dont know what to tell my boss now .CAN SOMEONE PLEASE CONTACT ME 0834267200 . IS FLY.COOL TOO BIG THAT THEY DONOT NEED NEW CUSTOMERS? PLEASE ASSIST ME AS SOON AS YOU CAN . THIS IS WHAT WAS SENT TO ME TO MAKE PAYMENT :921860000030783125 Please be advised that payment is needed for your order Please use the following options to make payment Payment link by loading your banking details https://api.client-prepaid.aex.co.za/api/Automation/Payment?token=eyJhbGciOiJIUzUxMiJ9.eyJpc3MiOiJhZXgtcGF5bWVudHMiLCJpYXQiOjE2OTAxOTMwNjAsImV4cCI6MTY5MTQwMjY2MCwiY2xhaW1zIjpbInBheW1lbnRfaWQ6MzViYzMzMjUtM2RlZS00N2UxLTgzNDUtMjc0MGE4ZTMwOTM2Iiwic2VydmljZV9pZDowQjk5MDU4Mi1DQjdELTQyRTktOTQxMy1DNzk1RjcwNTVFOEYiLCJyZWRpcmVjdF91cmw6aHR0cHM6Ly9mbHkuY3JtLmNvbS9yZWdpc3Rlcm9yZGVycy1yZXN1bHQiLCJ2b3VjaGVyX2NvdW50OjEiXX0.ehRO5t-kpcdWme0qfjCN0MtI1UPytitZWd026Oe-oN3gRae9dNEJTczSe45tthGr2YcJW-QdptV2BrxKzi1t1Q Or you can go in store and make a cash payment herewith your easy pay ref : 921860000030783125 amount : R389.00 Payable at : PnP, Boxer, Woolworths, PEP, Lewis, Game, Makro, Jumbo, Cambridge, Builders Warehouse, or online using: www.easypay.co.za or easypay mobile app We have a new outlet for payment and that's Kazang, visit any Kazang outlet. Make your payment fast and efficiently, card payments are accepted. Easypay is a 30 day non recurring voucher, you count 30 days from the date of payment
60 replies
33 months ago
FALSE SALES IB
i had a contract with vodacom i paid finish . i called in to cancel my contract i was told that vodacom is offering me a smart phone i will only pay for R180.00 airtime . and they will send me a device and a new simcard . they only send the decive no simcard was sent to me i called the a number of time but no help . vodacom than change debit order date to the 21st i dont know why as i was paying on the 25th and I never missed a payment i have incur bank changes because of their doing . on my old contract i never missed payment . i want the call recording when i was taking this contract and why are they charging device fee on the invoice ? i tried a number of times to contact vodacom with no luck .PLEASE CONTACT ME 0834267200 URGENTLY
180 replies
34 months ago
good customer service
i would like to thank Sinwabile Khuzwa for a wonderful service. she is very professional and most importantly she listens and respond appropriately. I am very satisficed with her service thank you
60 replies
36 months ago
poor quality and poor service
i bought a Sienna 3 Piece Bedroom Suite from bradlows Jabulani mall when it was time to deliver they game a run around not telling it was out of stock . they said i should go to Pretoria to fetch it , I was talking to Mike . when I receive the bedroom suit i then called the store and complained i was told that someone will call me . months went by called again and i was told the same story . i called asked for the manager Lebo who said i must said him pic i did and nothing happened month later i followed up with him he someone will call me . they call me today and said why am I complaining now they will reject my claim . i am very disappointed with bradlows poor product and poor service R13000 is a lot of money for you to treat me **** that is my hard earn money wena Mike and Lebo .you acting like i forced you to buy and I said to you guys give me back my money if you dont have the product and you refused .you acting like you owe JD group. nxa
0 replies
37 months ago
rude Xoliswa
rude Xoliswa from Eastern Cape . I CALLED IN TO CHANGE MY DEBIT ORDER DATE to the first i wasnt told that i will have to pay extra when I sent my daughter to pay on 01.04.2023 she was told to pay R700.00 . I called in spoke to someone who kept me on hold for a very long time and hang up called again samething happened. I called for the third and I spoke to BRADNEY who tried to to explain to I ask to speak to her supervisor who asked to listen to the calls and come back to me yesterday on the 02.04.2023 which didnt happen . I called in today ans spoke to Puleng who put me on hold for 21 minutes and just hang up didnt sat anything .call again spoke to Zimkita who was helpful and she said will ask her supervisor to call me , the supervisor was sitting next to her it is now 15:01 still no call from the supervisor .I called again and I spoke to to Xoliswa who was very rude to me she also hang up on me . all I asked is please wave the R143.00 as i was not informed about . I asked the supervisor to please credit that amount she said willl come back to me I have paid R555.00 please reactivate my services . I have received a very bad service from your company . PLEASE ASSIST URGENTLY
106 replies
37 months ago
poor quality and bad finishing on the product
I bought bedroom suit from Bradlows very poor quality nails sticking out even now i called jabulani mall a few times but no one is doing anything about it
0 replies
39 months ago
SANELE DLAMUKA
bad service and empty promises .mondo is giving me a run around from the 05.01.2023 they couldnt assist me . management is giving me empty promises nje nxa
132 replies
40 months ago
RULE CUSTOMER CARE AGENT
BAD SERVICE . WHEN I WAS TRACKING MY ORDER ON THE WEBSITE AND ITS SAID IT WAS OUT FOR DELIVERY FROM LAST WEEK . I CALLED HOME CHOICE AND THEY SAID THEY WILL DELIVER SOON I SENT AN EMAIL AND THE REPLY SAID THEY WILL CALL ME SHORTLY . I CALLED ON THE 03.01.2023 THEY SAID DELIVERY DEPRTMENT WILL CALL ME BUT NO ONE CALLED . ON THE 05.01.2023 CALLED SPOKE TO TO A LADY THAT WAS RUDE TO ME I ASKED HER HOW DO I GET MY REFUND SHE SAID TO THE ORDER IS WITHING 15 DAYS SO I WONT GET MY REFUND AFTER THAT SHE SHE WENT DEAD SO I WAS TALKING ALONE . WHY IS HOMECHOICE DISRESPECTING ME LIKE THIS ?
132 replies
Review Distribution
5 Star
6 (13.043478260869565%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
40 (86.95652173913044%)