ET
Esti T
Active since Sep 2017
11
Reviews
0
Industries
Reviews
11 reviews45 months ago
Unauthorized spam phonecalls.
Where did you get my contact details? I did not give you permission to call me. PLEASE REMOVE ME FROM YOUR DATABASE IMMEDIATELY AND NEVER PHONE ME AGAIN.
0 replies
54 months ago
Harassing phone calls
Homechoice has been harassing me with marketing calls consistently for months now. I have never shopped at a Homechoice in my entire life and have never given them my contact details or permission to phone me. So, I believe this is illegal. I have pleaded with the sales consultants to stop, blocked them from many numbers but they still keep calling. I would like these calls to stop immediately and for Homechoice to explain to me where they got my contact number from as I NEVER gave it to them.
53 replies
60 months ago
Spam harassment.
I have been constantly harassed by your company with Spam emails. The emails come from different email addresses and has no unsubscribe option. When I reply to the sender and ask to be unsubscribe it simply continues with even more emails. I have also phoned your company and asked to be removed from your mailing list. The operator - whom was very unprofessional and very difficult to understand -asked me to email the company with the same request, which I have also done but that has not worked either. I never signed up tp receive ANY advertising from your company!! Please unsubscribe me from your mailing list immediately!
106 replies
67 months ago
Why cant I apply online when I already have a contract with Telkom
I have a telkom contract that for over a year now that I have applied for online. Last week I applied for another contract online and was phone by the consultant only to be told that I do not qualify for an online application and must go into the store. So I went into the Telkom store but they do not have that same special. Why can I not apply online? Especially since I have signed up online before and currently have a contract with Telkom.
0 replies
69 months ago
Terrible service and harassment.
The payment department from RCS is disastrous. I have been paying my account every month via eft but they did not allocate my payments and instead handed me over to debt collecting company called MDB. This company has been harassing me with endless phone calls and sms. I have explained to them that I pay every month but they just simply hang up the phone. They phone me while I am busy with clients and when I answer they hang up. I have send RCS 4 emails with the proof of payments requesting them to allocate the statements but the response has been shocking. I have also tried to phone them but the person on the other end was utterly clueless and could not help me. I want to settle this account and be rid of RCS for good but can not do this until I receive an accurate balance of my account from the payment department. This has been going on for 2 months!!!
53 replies
81 months ago
Terrible service.
I was contacted by one of Mondo's consultant and offered a Telkom deal which I accepted and we completed the whole sign up process over the phone. In this conversation I told the sales lady whom assisted me that I do not have my id as it was stolen but I do have a certified copy. She assured me that this is fine and that my sim card will be delivered within 48 hours once the amount was taken out of my bank account...that was 3 weeks ago. The delivery company only contacted me 4 days after payment was done and told me that my delivery will be the following Tuesday which is more than a week after payment was taken from me. She told me that I have to have present my id book to the courier along with a copy. I then explained to her that I do not have my id and was assured by the sales person that I do not need it. She then accepted my answer. On Monday I had 3 calls from Mondo but every time I answered the line would cut off...and no delivery took place on Tuesday. I then called the company, spoke to about 3 different consultants and was then put on hold for almost 10 minutes and my airtime ran out. Mondo then contacted me again this Tuesday and I explained to the lady the problems that I am having and that I do not have an id book, only a certified copy. She assured me that this will be fine and that delivery will take place on Thursday this week. No delivery took place on Thursday! On Thursday afternoon the delivery company phoned me and told me delivery will now only take place on Friday. Finally the courier arrived but refused to accept the copy of my id. I then contacted Mondo again and explained the situation for the 4th time. I was placed on hold for more than 5 minutes and then the consultant told me I need to get an Affidavit from the police. I work 6 days a week, do not have a driver's license or a car and am a single mom so having to go to a police station and getting an affidavit at night is a huge challenge and this was not the agreement when I signed up - please check the recording. If you will not accept the certified copy of my id then I suggest you cancel the contract and give me a full refund for the amount that I have already paid as your company is breaking the agreement that I had with the consultation who sold me the contract. Thank you Esti Tait
735 replies
90 months ago
Still have not been contacted.
I posted a complaint on Hello Peter on 1/12/18 and received a response that I will be contacted...I am still waiting. Can someone please contact me asap to assist with my account.
105 replies
90 months ago
Account error
My fibre account with Vodacom had an outstanding amount due to a failed debit order and thus my account was suspended. I went to Vodacom in the Brooklyn mall yesterday to settle the outstanding amount. I was assured that Vodacom will lift my suspension and reconnect my internet within 5 hours. I was also assured that Vodacom WILL NOT double debit my account. I did however spend another 30 minutes on the phone to Vodacom yesterday afternoon to make sure that Vodacom has received my payment and that they WILL NOT double debit my account. They also promised me that my internet will be working today. However, this morning I woke up to find that Vodacom did try to double debit my account last night and the transaction failed due to not having enough money in my account AND my bank charged me R185 for the bounced debit. I am not making the mistake of phoning customer care again as it took me over 30 minutes on the phone yesterday, speaking to 5 different departments to finally get any kind of assistance. Can someone please contact me asap and assist.
210 replies
97 months ago
Inferior Product
Bought the concealer for the first time less than a week ago, inferior product. Have tried to apply with primer and without - looks terrible. Phoned your customer service and she only offered me another product. I would like a complete refund please! R600 is hopelessly too expensive for a product that I can not use. Thanks
0 replies
102 months ago
Misleading product info on FreeMe Boost packages
The FreeMe Boost option is really misleading. I have had to read the small print to find out I can't call a bunch of landline numbers nor any FNB 087 *** **** number nor any 0860 phone number because they are licensed to someone else or something. These kinds of serious limitations to the product need to be stated clearly upfront because right now it states "300 minutes of calls to Telkom Mobile and Telkom fixed line numbers" (but not all traditional looking numbers 011, 012, 021 etc. are Telkom landlines) and "Free calls to all other SA networks" (but FNB which is basically CellC cant be reached for example) without any mention of these limitations. I have a screengrab of the content as it served when I use the app to purchase and it only has a "MORE INFO" button and no Ts & Cs stipulated. Really, Telkom needs to sort this out because the package is ultimately not all it makes itself out to be. And the data is equally sketchy and inconsistent. Sounds like a great deal until you get stuck.
61 replies
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11 (100%)